Vacations Close To Church of Santa Maria della Grazie

Nice and clean room, not to far away from The main attractions. Easy access.

The room was clean but it was NOT in the hotel and NOT as advertised. The hallway was dark, the elevator was slow - better to walk the 6 flights of stairs. There was no one on the front desk when we arrived so we waited 15 minutes to check in. It was a very unwelcoming place and we did not feel safe there. The price changed by $100 when we paid for it with all fees in versus what it was advertised for. This is absolute FALSE advertising.

Nice location. Ut is really old there ti was dificult to get in

Super convenient, friendly and super helpful staff. A refuge from the August heat at the end of each day in Palermo. Absolutely recommend. Do wish the breakfast was a bit better, but that was minore given all the good things.

Clean room, very spacious and good AC, staff always helpful nice breakfast and in the middle of lots of restaurants and stores. Safe to walk at night too.

Disappointing stay. We stayed for four nights and booked three rooms for our family, including elderly parents and children. The breakfast had very limited choices, and food was refilled very slowly. The staff were not friendly or helpful. The bacon was undercooked, and when I reported it, they acted as if nothing was wrong. The ham tasted sour, and although they replaced it, the second serving was also sour. It was only two days later that the ham tasted fresh again. The swimming pool was dirty, and it did not appear to be cleaned or checked regularly. The gym had no air conditioning or even a fan, despite temperatures reaching around 40°C in July and August. There was also no drinking water provided in the gym. One night, the guest in the room next to us was extremely drunk and made loud noise until around 2:00 a.m. We complained several times, but no staff came to deal with the situation until very late. As we were travelling with elderly family members and children, this was completely unacceptable. We asked to change rooms, but the hotel refused to move us. We only got a quiet night after that guest checked out the following morning. The hotel is also in a very inconvenient location if you don’t have a car. Even if you do drive, the road leading to the hotel is narrow and feels quite dangerous. Overall, this hotel did not meet our expectations. Poor service, poor hygiene, and poor management made our family holiday very disappointing. I would not recommend staying

Our stay at Mondello Martini was lovely- the host was very welcoming and informative and the cleaner was also very friendly. They were very helpful whenever we had an issue or query. The rooms get cleaned daily which is a very big advantage! Thank you xx