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El Carmelo Hotel & Hacienda

3.0 star property
Hotel in Ica with free breakfast and a 24-hour front desk

Choose dates to view prices

El Carmelo Hotel & Hacienda offers a peaceful retreat with a garden, outdoor pool, and sun loungers. Enjoy free in-room WiFi, relax at the bar, or visit the playground with family. Start your day with breakfast.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Single Room

Free WiFi, bed sheets

Deluxe Single Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Fan
Cable channels
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi, bed sheets

Standard Twin Room

Highlights

LCD TV
Fan
Private bathroom
Cable channels
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

Highlights

LCD TV
Fan
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Pool View

Family Room, Pool View | Free WiFi, bed sheets

Family Room, Pool View

Highlights

LCD TV
2 bedrooms
Ceiling fan
Minibar
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Jetted Tub

Suite, Jetted Tub | Free WiFi, bed sheets

Suite, Jetted Tub

Highlights

Air conditioning
LCD TV
Fan
Shower/tub combination
Jetted bathtub
Cable channels
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Panamericana Sur Km 301, Ica, Ica, 11004

What's nearby

  • Cerro Saraja - 10 min walk - 0.6 miles
  • Jose Picasso Peratta Stadium - 2 min drive - 1.2 miles
  • Plaza De Armas - 3 min drive - 1.4 miles
  • Iglesia De San Francisco De Asis - 3 min drive - 1.4 miles
  • Saint Jerome Cathedral - 3 min drive - 1.4 miles

Restaurants

  • ‪¡Ta Wenazo! - ‬12 min walk
  • ‪Los palacios - ‬8 min walk
  • ‪Residencial del Sol - ‬18 min walk
  • ‪Restaurant - Cevicheria Betto's - ‬13 min walk
  • ‪Restaurante Mancora - ‬14 min walk

About this property

El Carmelo Hotel & Hacienda

Property highlights
At El Carmelo Hotel & Hacienda, you can look forward to free full breakfast, a garden, and a playground. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A banquet hall, a 24-hour front desk, and meeting rooms
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All 60 rooms have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • LCD TVs with cable channels
  • Fans, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Fan
  • Phone

Policies

Check-in

Check-in time starts at 1:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property

Property is also known as

El Carmelo Hotel Hacienda Ica
El Carmelo Hotel Hacienda
El Carmelo Hacienda Ica
El Carmelo Hacienda
El Carmelo & Hacienda Ica
El Carmelo Hotel & Hacienda Ica
El Carmelo Hotel & Hacienda Hotel
El Carmelo Hotel & Hacienda Hotel Ica

Frequently asked questions

Does El Carmelo Hotel & Hacienda have a pool?

Yes, this property has an outdoor pool.

Is El Carmelo Hotel & Hacienda pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Carmelo Hotel & Hacienda?

Self parking is free at this property.

What time is check-in at El Carmelo Hotel & Hacienda?

Check-in begins at 1:00 PM.

What time is check-out at El Carmelo Hotel & Hacienda?

Check-out is at noon.

Where is El Carmelo Hotel & Hacienda located?

Situated in Ica, this hotel is within 1 mi (2 km) of Cerro Saraja and Jose Picasso Peratta Stadium. Volcan Park and Iglesia De San Francisco De Asis are also within 2 mi (3 km).

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Reviews

El Carmelo Hotel & Hacienda Reviews

8.8

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

8/10 Good

Fabián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien el hotel limpio ordenado son amables.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quiet hotel

Great hotel with an amazing staff
Stayed 3 nights in May 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, courteous, and helpful staff.
Stayed 1 night in May 2024

8/10 Good

Juan Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

La estadía estuvo buena, lastima que no pudimos disfrutar de todas las instalaciones porque estuvimos participando del concurso de marinera
Stayed 1 night in Aug 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy atento, instalaciones un poco antiguas pero decentes, mala calidad del wifi
Stayed 2 nights in Jun 2023

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable.

Es una bonita experiencia. El lugar es plácido y cómodo. La atención es muy buena y las instalaciones son para disfrutarlas hasta el último rincón. Nuestra estancia coincidió con las fechas de pisa de uvas, tradición en Ica, lo que enriqueció nuestra visita. 100% recomendable.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena atencion, el personal un trato amable. SOlo deben controlar que los huesped no fumen en areas comunes
Stayed 2 nights in Nov 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un sanctuario por todos

It is the best place I have stayed in while travelling in Peru. So beautiful with simple lovely rooms, delicious food and staff who were very helpful on all accounts. I love the way they have left the whole wine making process for us to explore - like a museum but as a garden full of treasures. Highly recommend this place plus refreshing pool. A sanctuary!
Stayed 1 night in Feb 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, ambiente y amabilidad. Volvería a alojarme en el Carmelo. Muchas gracias!!!! Recomendado!!!
Stayed 1 night in Feb 2019

10/10 Excellent

Teresa, Boise, Idaho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and setting. We had a couple of issues, one was the first room that was given to us had a bad odor, and the water, we had difficulty getting hot water at times.
Stayed 2 nights in Sep 2018

2/10 Terrible

ALEJANDRO JESUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experiencia

Llegué al hotel casi a las 12 de la noche u me indicaron que no tenían mi reservación, que la página se demoraba mucho en mandar la reservación, salí del hotel a esa hora y casi me asaltan en definitiva una experiencia horrible el trato también no lo recomiendo
Stayed 2 nights in Oct 2018

10/10 Excellent

Richard

El Carmelo lo mejor en ICA.....

Como siempre el mejor lugar para descansar y disfrutar de Ica. Buena atención del personal , bar, comedor y recepción, sumamente recomendable.
Stayed 1 night in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, room comfort
Bien en general, las almohadas de la habitaciin son muy antiguas, se deberían mejorar

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia

Hotel muy confortable. Siempre dispuestos a ayudar a los huéspedes.
Stayed 2 nights in Feb 2018

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Estancia agradable , deberia haber aire acondicionado en todos los cuartos , el restaurante es bueno , el desayuno rico
Stayed 1 night in Jan 2018

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad garantizada

Estadia placentera, hotel bien ubicado para viajeros en auto. Me encanta la arquitectura antigua de este hotel, la piscina, la atención, la comida, ideal para familia o parejas. Lo unico negativo la cama de la suite, que para mi no es King.
Stayed 1 night in Dec 2017

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr hübsches, komfortables Hotel

Alles sehr sauber, komfortabel, sehr zuvorkommendes, hilfsbereites Personal. Zimmer groß mit geräumigem Badezimmer.
Stayed 2 nights in Dec 2017

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Servicio

Muy buenas instalaciones, comodo y limpio. Solo un consejo, aumentar el servicio de meseros y chef, el primer dia no hubo cheff y no había disponibilidad de todo lo que la carta ofrecía y un poco lenta la atencion del mesero, por ser solo uno.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hacienda

Absolutely maazing place in the colonial style. A real hacienda.
Stayed 2 nights in Sep 2017

10/10 Excellent

María del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata experiencia

La experiencia fue muy buena. Estuvimos en una habitación de 4 camas, la cama matrimonial está independiente a las demás camas. Todo muy limpio. Nos permitieron hacer un early check in sin cargo adicional. El personal de servicio tanto en el comedor como el de limpieza fue muy amable.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotels.com bietet offenbar nicht freie Zimmer an

Unser Zimmer war bei Ankunft nicht für uns reserviert, weil das Hotel offenbar gar nicht mit Hotels.com zusammenarbeitet. Es ist uns mit schleierhaft, weshalb Hotels.com Zimmer in einem Hotel anbietet, welches gar nicht mit Hotels.com zusammen arbeitet. Dies hat dazu geführt, dass wir mit einer 4köpfigen Familie da standen und das Hotel wegen einer Hochzeit komplett ausgebucht war und wir für die erste Nacht eine andere Unterkunft suchen mussten. Das war sehr ärgerlich, und geht aus unserer Sicht auf das Konto von Hotels.com. Auch mussten wir dann mehr bezahlen als erwartet, weil sie uns den Hotels.com-Preis natürlich nicht geben wollten. Die Anlage an sich ist herausragend. Eine riesige alte Hacienda mit vielen Winkeln, Sitzgelegenheiten, Treppen, Balkonen und in der Mitte ein schooner Pool. Leider muss so ein riesiges Anwesen auch gepflegt werden. Das Zimmer war sauber, aber der Pool und der an sich tolle Innenhof waren staubig und dreckig - ebenso die Liegen und Tische am Pool. Schade!
Stayed 2 nights in Jul 2017

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LO MOLESTO FUE LA BULLA DE LA CALLE Y A LA HORA DE HACER EL CHECK IN DEMORO PORQUE NO ESTABA REGISTRADA LA RESERVA.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nunca más

Fue terrible, porq el hotel estaba polvoriento. No funcionaba la tv. Hubo corte de luz elec y el generador no alcanzaba ni para recargar los telef celulares. El desayuno pesimo y la piscina verde como estanque. Nunca mas regresaremos

6/10 Okay

claudia

Liked: Staff & service
Disliked: Room comfort

Falta mejorar

El servicio del personal es bueno, son amigables y dispuestos a ayudar. Las zonas comunes del hotel son bonitas aunque falta un poco más de mantenimiento y limpieza. Las habitaciones son muy básicas. Por el precio deberían estar mejor equipadas y presentadas. El mobiliario es antiguo pero no muy bien cuidado, no hay mayor decoración, poca iluminación, no hay tomacorrientes extras. Tampoco era aíslada y se escuchaba todo de los pasillos y otras habitaciones vecinas. El check inn se supone era a la 1pm pero eran las 2.30pm y aún no tenían la habitación lista. El check out está publicado a la 1pm pero nos dijeron que era a las 12 y además nos pidieron que dejáramos la habitación antes si era posible. El desayuno básico pero bueno... podrían variarlo para no dar lo mismo todos los días. La atención rápida.

8/10 Good

MAGALY

Stayed 1 night in Sep 2024

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