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Medina del Lago

4.0 star property
Family-friendly hotel with a health club and spa services

Choose dates to view prices

Photo gallery for Medina del Lago

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Outdoor wedding area
Indoor pool
Exterior
Property amenity
In the mountains, Medina del Lago offers an upscale family-friendly retreat with continental breakfast and a coffee shop/cafe. Treat yourself to spa services or horseback riding, then unwind in the health club or by the indoor pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included
  • Room service

Room options

Check availability for these dates

Tonight

Sep 11 - Sep 12
Check availability for tonight Sep 11 - Sep 12

Tomorrow

Sep 12 - Sep 13
Check availability for tomorrow Sep 12 - Sep 13
Available filters for rooms
Showing 6 of 6 rooms

View all photos for King Room with Balcony

King Room with Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Balcony

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
Rainfall showerhead
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Rainfall showerhead
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Rainfall showerhead
  • 51 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Room with Lake View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Premium bedding
Egyptian cotton linens
Rainfall showerhead
Bathrobes
  • 23 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Fireplace
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Down duvet
Blackout drapes/curtains
  • 100 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura

What's nearby

  • Plaza de Ponchos - 3 min drive - 1.2 miles
  • Instituto Otavaleño de Antropología - 3 min drive - 1.4 miles
  • Condor Park - 4 min drive - 2.1 miles
  • Peguche Waterfall - 6 min drive - 2.8 miles
  • El Lechero - 11 min drive - 3.7 miles

Getting around

  • Ibarra Station - 30 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 89 min drive

Restaurants

  • ‪Tabascos - ‬4 min drive
  • ‪Aroma Coffee & Gelato - ‬10 min drive
  • ‪La Marqueza - ‬9 min drive
  • ‪Restaurante Aly Allpa - ‬4 min drive
  • ‪Ají de Piedra - ‬9 min drive

About this property

Medina del Lago

Upscale family-friendly hotel in the mountains
Take advantage of a terrace, a coffee shop/cafe, and a garden at Medina del Lago. Treat yourself to a hot stone massage or other spa services. Enjoy the health club, as well as activities like horseback riding and archery. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • A ballroom, an elevator, and tour/ticket assistance
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Medina del Lago offer thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Terrace

Spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Thursday - Sunday (8:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 70 per vehicle (one way)
  • Late check-out fee: USD 60
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Medina Lago Hotel Otavalo
Medina Lago Hotel
Medina Lago Otavalo
Medina Lago
HOTEL MEDINA DEL LAGO
Medina del Lago Hotel
Medina del Lago San Pablo del Lago
Medina del Lago Hotel San Pablo del Lago

Frequently asked questions

Does Medina del Lago have a pool?

Yes, this property has an indoor pool.

Is Medina del Lago pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medina del Lago?

Self parking is free at this property.

What time is check-in at Medina del Lago?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Medina del Lago?

Check-out is at noon. Late check-out is available for USD 60.

Does Medina del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 70 per vehicle applies.

Where is Medina del Lago located?

This family-friendly Otavalo hotel is located in the mountains, within 1 mi (2 km) of Galeria Gabriel Ceballos Ulloa and Plaza de Ponchos. Tahuantinsuyo Weaving Workshop and Instituto Otavaleño de Antropología are also within 3 mi (5 km).

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