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Hacienda Cusin

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

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Photo gallery for Hacienda Cusin

Front of property
Library
Deluxe Suite | 1 bedroom, premium bedding, in-room safe, individually decorated
Courtyard
Presidential Suite | Living area | Heated floors

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Family Quadruple Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Double Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite

Standard Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Suite

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Single Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 7.40 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Presidential Suite

Presidential Suite | Living area | Heated floors

Presidential Suite

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Triple Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 9.7 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Twin Room

Highlights

Patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite

Highlights

Patio
Individually furnished
Individually decorated
Fireplace
Heating
Connecting rooms available
Blackout drapes/curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle Chiriboga, San Pablo del Lago, Imbabura, 100547

What's nearby

  • Araque Water Park - 5 min drive - 2.1 miles
  • Peguche Waterfall - 13 min drive - 5.2 miles
  • Plaza de Ponchos - 13 min drive - 7.9 miles
  • El Lechero - 14 min drive - 7.2 miles
  • Condor Park - 15 min drive - 5.9 miles

Getting around

  • Ibarra Station - 53 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 99 min drive

Restaurants

  • ‪Jardín del cajas - ‬9 min drive
  • ‪Quino Restaurant - ‬11 min drive
  • ‪Balcon de Imbabura - ‬12 min drive
  • ‪Cafetería Sisa - ‬11 min drive
  • ‪La tabilta del tartaro - ‬13 min drive

About this property

Hacienda Cusin

Family-friendly hotel near Plaza de Ponchos
Located close to El Lechero and Tahuantinsuyo Weaving Workshop, Hacienda Cusin provides free English breakfast, a free daily manager's reception, and a terrace. Adventurous travelers may like the horseback riding, cycling, and racquetball/squash at this hotel. Be sure to enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and concierge services
  • A billiards/pool table, 2 meeting rooms, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and heated floors, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/closets, patios, and heated floors

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Horseback riding/rentals
  • Library
  • Playground
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (2 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Cusin Hotel San Pablo del Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Pablo l Lago
Hacienda Cusin Hotel
Hacienda Cusin San Pablo del Lago
Hacienda Cusin Hotel San Pablo del Lago

Frequently asked questions

Is Hacienda Cusin pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Hacienda Cusin?

Self parking is free at this property.

What time is check-in at Hacienda Cusin?

Check-in start time: 3:00 PM; Check-in end time: 3:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hacienda Cusin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hacienda Cusin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Hacienda Cusin located?

Located in the mountains, this family-friendly hotel is within 6 mi (10 km) of Tahuantinsuyo Weaving Workshop, Peguche Waterfall, and Condor Park. El Lechero and Instituto Otavaleño de Antropología are also within 9 mi (15 km).

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Hacienda Cusin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Wonderful property and extremely attentive staff
Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Oct 2023

10/10

Cusin es maravilloso. Sigan ask
Stayed 1 night in Jul 2023

10/10

Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
Stayed 2 nights in Sep 2022

8/10

It was clean and pleasant but there was no wifi in the room
Stayed 2 nights in Dec 2021

8/10

hubo cambio de habitacion
Stayed 4 nights in Oct 2021

10/10

Lugar bien conservado e interesante
Stayed 1 night in Aug 2021

10/10

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Stayed 2 nights in Jun 2021

6/10

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Stayed 1 night in Mar 2021

8/10

Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Stayed 1 night in Jan 2021

10/10

A great place to relax and enjoy.
Stayed 4 nights in Nov 2020

10/10

It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Stayed 1 night in Sep 2019

10/10

Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
Stayed 1 night in Aug 2019

10/10

Stayed 1 night in Jul 2019

10/10

Wonderful location and an amazing natural friendly staff. Highly recommend
Stayed 2 nights in Feb 2019