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Cabañas Balcón del Lago

Property class: 3

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Photo gallery for Cabañas Balcón del Lago

Family Cabin, Fireplace, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace - Cabañas Balcón del Lago (San Rafael)
Panoramic Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace - Cabañas Balcón del Lago (San Rafael)
Panoramic Cabin, Kitchenette, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace - Cabañas Balcón del Lago (San Rafael)
Panoramic Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace - Cabañas Balcón del Lago (San Rafael)
Basic Cabin, Balcony, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace - Cabañas Balcón del Lago (San Rafael)
Cabañas Balcón del Lago, near Lago San Pablo, offers a restful getaway with continental breakfast and a family restaurant serving regional specialties. Guests relax in the garden or lobby with a fireplace, enjoy free WiFi, and get help planning visits to nearby El Lechero.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Panoramic Cabin, Fireplace, Lake View

Panoramic Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Fireplace, Lake View

  • Lake view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cabin, Fireplace, Lake View

Family Cabin, Fireplace, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Lake View

  • Lake view
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Basic Cabin, Balcony, Mountain View

Basic Cabin, Balcony, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace

Basic Cabin, Balcony, Mountain View

  • Lake view
  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Family Cabin, Fireplace, Mountain View

Family Cabin, Fireplace, Mountain View | 1 bedroom, premium bedding, down comforters, laptop workspace

Family Cabin, Fireplace, Mountain View

  • Mountain view
  • 35 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bunk Bed

View all photos for Panoramic Cabin, Kitchenette, Lake View

Panoramic Cabin, Kitchenette, Lake View | 1 bedroom, premium bedding, down comforters, laptop workspace

Panoramic Cabin, Kitchenette, Lake View

  • Lake view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in San Rafael, Cabañas Balcón del Lago is in a rural area and near a boardwalk/promenade. El Lechero is a notable landmark, and the area's natural beauty can be seen at Lago San Pablo and Peguche Waterfall. Instituto Otavaleño de Antropología and Plaza de Ponchos are two other places to visit that come recommended. Visit our San Rafael travel guide
Map
San Rafael de la laguna, Comunidad Cachimuel, San Rafael, Imbabura, 100450

What's nearby

  • Lago San Pablo
    Lago San Pablo
    5 min walk - 0.3 miles
  • Laguna Cuicocha
    Laguna Cuicocha
    35 min drive - 13.9 miles
  • Plaza de Ponchos
    7 min drive - 4.4 miles
  • El Lechero
    13 min drive - 4.0 miles
  • Peguche Waterfall
    13 min drive - 4.4 miles

Getting around

  • Ibarra Station
    32 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    60 min drive

Restaurants

  • Balcon de Imbabura
    9 min drive
  • Shanandoa The Pie Shop
    9 min drive
  • Brunch
    8 min drive
  • Pizzería Siciliana
    8 min drive
  • Las Parrillas del Tio Jessy
    9 min drive

About this property

Cabañas Balcón del Lago

Hotel near Lago San Pablo
Located close to El Lechero and Instituto Otavaleño de Antropología, Cabañas Balcón del Lago provides free continental breakfast, a free grocery shopping service, and a garden. The on-site Regional cuisine family restaurant, Cabañas Balcón del Lago, offers breakfast and dinner. In addition to laundry facilities and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
  • Tour/ticket assistance, a banquet hall, and a gift shop
Room features
All guestrooms at Cabañas Balcón del Lago include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies or patios, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 5; reservation required
  • Snack bar/deli

Restaurants on site

  • Bar Balcón del Lago
  • Cabañas Balcón del Lago

Things to do

  • Karaoke
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No elevator

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Baroque architecture
  • Built in 2014
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Separate dining area

More

  • Access via exterior corridors
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 3 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80.00 per room (one-way)
  • Pet fee: USD 3 per pet, per night
  • Hosted evening meal: USD 5
  • Firewood fee: USD 3 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Guests under 14 years old are not permitted at this adults-only property
Alcohol is not permitted at this property

Property is also known as

Cabañas Balcón Lago Hotel Otavalo
Cabañas Balcón Lago Otavalo
Cabañas Balcón del Lago Hotel
Cabañas Balcón del Lago San Rafael
Cabañas Balcón del Lago Hotel San Rafael

Frequently asked questions

Is Cabañas Balcón del Lago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 3 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Cabañas Balcón del Lago?

Check-in start time: 12:30 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Cabañas Balcón del Lago?

Check-out is at noon.

Does Cabañas Balcón del Lago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 80.00 per room applies.

Where is Cabañas Balcón del Lago located?

Situated near the airport, this hotel is 0.4 mi (0.6 km) from Lago San Pablo and 3.1 mi (4.9 km) from El Lechero. Instituto Otavaleño de Antropología and Plaza de Ponchos are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cabañas Balcón del Lago Reviews

7.0

Good

7.2

Cleanliness

7.4

Location

8.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 6 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

Reviews

Verified

4/10 Poor

Burton

Liked: Staff & service
Disliked: Amenities
Cute rustic cabin with a beautiful view. Unfortunately the village party had loud music til 3 am.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Veronica

Tuviste una excelente estadía, la gente muy cordial y atenta. Recomiendo este lugar para quedarse en un lugar de paz y descanso
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Ximena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Las sabanas están llenas de rotos

Terrible el lugar. En las fotos se ve rustico pero lindo y agradable. Es rustico y cochino, incomodo y las sabanas son todas llenas de rotos. Da asco dormir en esas camas
Stayed 1 night in Jul 2024
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden.
Stayed 2 nights in Mar 2022
Verified

4/10 Poor

Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El sitio tiene una vista espectacular pero las habitaciones son reas y la parte de afuera está sucia y descuidada. El servicio es bueno
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place to stay! Had some difficulty finding it, as I was driving alone and my Spanish is terrible, but once I arrived, I had zero complaints! There are two Balcon del Lagos on Google Maps, make sure to go to the one closer to the lake. The staff is extremely friendly, and truly care about your experience. The cabins themselves have stunning views, hot water, and are very cozy. I would highly recommend staying here, for a fun and authentic Ecuadorian experience!
Stayed 3 nights in Nov 2020
Verified

4/10 Poor

Héloïse

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un estafa

El lugar es muy descuidado, desde las áreas comunes hasta la habitación. La única parte bien cuidada es el exterior. En nuestro caso, no tuvimos ni agua caliente, ni WiFi, mientras el estacionamiento consiste en pegarse a la pared de la casa, en labcalle. Quasi todo en la descripción es falso, no tiene cortinas blackout, tampoco edredón de plumas o ropa de cama de alta calidad. No tiene calefacción, y la chimenea indicada está en la área común así que sufrimos bastante del frío. Pero más que todo, la atención fue pésima, obviamente no ganas de recibir a huéspedes. El desayuno si era correcta y la vista muy bonita.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The view was great. There was no sound proofing so you would hear everything from the outside, the multiple dog fights during the night, the neighbor's loud music, people having sex in the cabin next door, the roosters from 4am.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

ALIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atencion de sus propios dueños

Muy buena la experiencia para quienes buscan algo que no sea tan caro y tan lujoso, es un ambiente campestre y rustico, la atención excelente, lo recomiendo
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Es un establecimiento hermoso manejado por gente muy buena. Jesica nos ayudó mucho con cualquier duda. Seguramente volveremos.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Julian Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia tranquila ;)

Una excelente estancia en un lugar tranquilo y con hermosa vista; regresaré en proximas ocaciones. Les sugeriría colocar mayor señalética para el acceso.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Maycol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El precio no está acorde a las instalaciones.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great getaway spot.

My wife and I enjoyed our stay, We live in Cotacachi and love to visit the local area. Food was great and service was a family atmosphere. We would stay again.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Vista increíble al lago

Es una experiencia diferente. La vista es extraordinaria. Los propietarios muy amables. Si busca turismo más de aventura es una buena alternativa.
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Sam

Liked: Staff & service
Was much more rustic than the description. Was OK for us but hard for some. We did have a fire in our room but not in dining area and that was quite bold. We were the only ones there and meals seemed kind of awkward. The family members were very nice and tried very hard. But different from advertised: no hot water, no bottled water, no “bar” ( they did have some beer) and 24 hour service does not really apply. But if you want to stay as “locals”. This was fine
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views. Warm family and community vibe.Hard to find.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Misleading

Unfortunately, we were not looking for the rustic experience and that is what we received. The guys helping out and the lady assisting were very good. If you are looking for the rustic experience and want to be away from Otavalo as well as going up a dirt road then this is your place. However, you can't beat the view.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

linda vista

excelente trato, un lugar hermoso rodeado de la naturaleza
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Schwer zu finden

Sehr einfache Zimmer.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome view!

A beautiful stay!! Jessica, Efrain and Andres were so wonderful, warm and welcoming. Rooms have an awesome view but getting there was a little tricky. I read the reviews ahead of time and followed the directions that someone posted because our GPS on our rental car did not find the lodge. We looked for the man on a horse as land mark and made the turn on the church. Road was mostly dirt. The couple of down falls of the place was the small signs to guide you there and the hot water. We could only get hot water if you turned it at very low pressure, but glad we had some hot water! Quick showers is the way to go. If you just follow the mark points it's easy to get there and a must stay! Food was great, close to site seeing and hospitality was 5 stars. Would recommend this without hesitation.
Verified

8/10 Good

lise

Liked: Cleanliness, staff & service

Chambre rustique et environnement paradisiaque

Navette de l'aéroport à las Cabañas offerte par l'hôte pour $70. CAD parfait. Accueil chaleureux des hôtes et de la communauté indigène. Village sécuritaire, autobus pour aller à Otavalo ou à Quito à proximité et peu coûteux. Paysage magnifique avec vue sur le lac San Pablo et le volcan Imbabura. On peut prendre le souper sur place avec réservation. Confort minimal et rustique compensé grandement par l'accueil et le paysage.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok there were some issues Community water problems for instance
Verified

8/10 Good

Anne og Kiki

Liked: Staff & service

Meget rustikt

Hvis du vil opleve bergliv bland de indianske oprindelige folk, varme, gæstfrihed og hjælpsomhed, så har du fundet det rigtige sted. Det er autentisk, og du bor klods op af gamle koner der passer deres dyr og kvinder med børn på ryggen i deres dragter, som er særprægen for egnen. Oplevelse for livet. Husk varmt tøj til kolde aftener... , Jessica og hendes familie gør alt for dig.... sengene er fine, morgenmad ok, , Stedet er for folk som ønsker en anderledes oplevelse for livet, ikke et kedeligt hotel med almulig komfort
Verified

8/10 Good

Sarah

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Maria

Stayed 1 night in Aug 2024