Hotel Estelar Altamira

3.5 star property
Family-friendly hotel with a fitness center and spa services

Choose dates to view prices

Photo gallery for Hotel Estelar Altamira

Front of property - evening/night
Breakfast, lunch and dinner served
Lobby sitting area
Premium bedding, in-room safe, desk, soundproofing
Lobby sitting area
Hotel Estelar Altamira, in the business district, offers a family-friendly atmosphere. Guests enjoy an outdoor pool, sauna, steam room, and massages. Daily manager's receptions, free in-room WiFi, and the on-site Le Bistrot restaurant complement the impressive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Spa

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 Queen Bed (Standard Queen Bed Room)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds

Premium Room, 1 King Bed (Superior Estelar King Bed Room)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 2 Twin Beds (Superior Estelar Twin Bed Room)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Premium bedding
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Twin Beds

Room Superior

  • 29 sq m
  • Sleeps 2

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2

Room Superior

  • 29 sq m
  • Sleeps 3

About the neighborhood

Map
Carrera 1 45-50, Ibagué, Tolima, 730006

What's nearby

  • La Kueva Escalada Bajo Techo - 8 min walk - 0.5 miles
  • University of Tolima - 1 min drive - 0.5 miles
  • Manuel Murillo Toro Stadium - 5 min drive - 2.5 miles
  • Tolima Theater - 5 min drive - 2.8 miles
  • Plaza de Bolivar - 6 min drive - 3.2 miles

Getting around

  • Ibague (IBE-Perales) - 18 min drive

Restaurants

  • ‪Presto - ‬9 min walk
  • ‪Wok inn - ‬5 min walk
  • ‪Kokoriko - ‬10 min walk
  • ‪Gouranga - ‬9 min walk
  • ‪Burger's Club - ‬10 min walk

About this property

Hotel Estelar Altamira

Family-friendly hotel in the business district
You can look forward to a swim-up bar, a free daily manager's reception, and a terrace at Hotel Estelar Altamira. Treat yourself to a massage or other spa services. The on-site restaurant, Le Bistrot, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Concierge services, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 108 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • La Toscana
  • Le Bistrot

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 7 per vehicle (maximum occupancy 4)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Altamira
Estelar Altamira Ibague
Hotel Altamira Estelar
Hotel Estelar Altamira
Hotel Estelar Altamira Ibague
Sofitel Ibague
Hotel Estelar Altamira Hotel
Hotel Estelar Altamira Ibagué
Hotel Estelar Altamira Hotel Ibagué

Frequently asked questions

Does Hotel Estelar Altamira have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Estelar Altamira pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Estelar Altamira?

Self parking is free at this property.

What time is check-in at Hotel Estelar Altamira?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Estelar Altamira?

Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).

Does Hotel Estelar Altamira provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 7 per vehicle applies.

Where is Hotel Estelar Altamira located?

This family-friendly Ibagué hotel is located near the airport, within 2 mi (3 km) of La Kueva Escalada Bajo Techo and La Estación Shopping Center Ibagué. University of Ibagué and Tolima Theater are also within 3 mi (5 km).

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Reviews

Hotel Estelar Altamira Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 685 reviews
Rating 8 - Good. 203 out of 685 reviews
Rating 6 - Okay. 55 out of 685 reviews
Rating 4 - Poor. 22 out of 685 reviews
Rating 2 - Terrible. 18 out of 685 reviews

Reviews

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and the staff were great thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Aug 2025

8/10 Good

Davinson

Liked: Cleanliness, staff & service, amenities
Great place
Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Apr 2025

8/10 Good

wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean and well maintained. This is my 3rd stay. The staff is attentive, courteous and helpful. Amenities are good. Will stay here again when visiting.
Stayed 3 nights in May 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place, loved the greenery and the service (great! Especially the front desk staff, very friendly, welcoming and helpful).
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs. Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views, fantastic swimming pool and very nice staff. Breakfast food was exciting and fresh.
Stayed 1 night in Aug 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Great place better staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
The staff service was really good! Also the location is beautiful. I LOVE TO SEE THE MOUNTAINS.
Stayed 1 night in Jul 2023

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly, always asking if we needed anything they looked as if they were really happy on their work.
Stayed 1 night in Jun 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service with a smile.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel. It never fails there attitude towards service to the residence is amazing.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anna C

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really going to come back
Stayed 12 nights in Jun 2024

10/10 Excellent

Madeline

Liked: Staff & service, property conditions & facilities
This property is beautiful and all the staff is so nice and helpful and they’re always striving to do their best. The room was nice and it was perfect for me and my family, we all slept comfortably and the view was unbeatable. Absolutely breath taking. There were so many activities for everyone in the family. Had a wonderful time. I definitely recommend it to everyone
Stayed 3 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main entry road to the hotel not to safe. dangerous. Need to upgrade the enter. thanks
Stayed 5 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The check out is not set up very well, took forever to do it. The receptionist was rude and unkind. I was waiting and waiting but she just took to long not very efficient. The breakfast was cold and the eggs taste not as eggs. There is a bottle of shampoo but you can’t get shampoo out it. The hotel is conveniently close to the airport that why i choose this hotel. It was clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With my family we frequent the Estelar Hotels in Colombia in our travels, we had previously booked via Expedia chat for the Christmas event in the city of Ibague Hotel Estelar Altamira, when we arrived at the hotel to check in they confirmed that we did not have our reservations available. It is a pity, they looked for responsible everywhere but no solution, finally we were left without the meeting and with Christmas in our rooms. Surely we will not choose this option for our trips again. Thanks to Estelar Hotels for making our Christmas unforgettable.

2/10 Terrible

Cesar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Muy demorado en el servicio , en la habitación no funcionaba el aire , fuera de eso a pesar de colocar NO a la propina voluntaria se la cargan a la factura , realmente me que quedado varias veces pero esta me fue muy mal ! Lastima
Stayed 1 night in Oct 2025

10/10 Excellent

Javier Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas tardes, recomiendo mantenimiento a los aires suenan mucho en la noche, y tambien el sifon de la habitacion 816. Esta tapado. La vista increible el desayuno espectacular
Stayed 1 night in Sep 2025

10/10 Excellent

Javier Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho todo, recomendaria aspirar la piscina habian partes con particulas blancas. Tambien en el dedsyuno habian moscas recomendaría usar aisladores u otros
Stayed 1 night in Sep 2025

6/10 Okay

Santiago

Liked: Staff & service, amenities
Outdated facilities, needs a little TLC
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

8/10 Good

AXEL

Liked: Amenities
Surrounding áreas and very nice views to the mountains and the city
Stayed 3 nights in Jul 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Hay una propiedad deshabitada frente al hotel, entramos y salimos y nadie nos detuvo, las manillas me parecen buena opción para identificar los huéspedes y clientes.
Stayed 3 nights in Jul 2025