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Hyatt Place Ha Long Bay, Bai Chay

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Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers - Hyatt Place Ha Long Bay, Bai Chay (Ha Long)
Suite, 1 King Bed | Terrace/patio - Hyatt Place Ha Long Bay, Bai Chay (Ha Long)
Front of property - Hyatt Place Ha Long Bay, Bai Chay (Ha Long)
Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes - Hyatt Place Ha Long Bay, Bai Chay (Ha Long)
In-room safe, desk, laptop workspace, blackout drapes - Hyatt Place Ha Long Bay, Bai Chay (Ha Long)
Luxury
5.0 star property
9.8

Exceptional

Luxury hotel near Ha Long Bay

A coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Hyatt Place Ha Long Bay, Bai Chay. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a 24-hour gym.

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 2 Twin Beds, Bay View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Bay View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Bay View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds, Bay View

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Bay View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Bay View

In-room safe, desk, laptop workspace, blackout drapes

King Room With Bay View

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room

  • Sleeps 3
  • Free WiFi

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout drapes

King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Room With 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room With 2 Twin Beds

  • Sleeps 2
  • Free WiFi

View all photos for 2 Twin Beds Bay View

In-room safe, desk, laptop workspace, blackout drapes

2 Twin Beds Bay View

  • Sleeps 2
  • Free WiFi

View all photos for 2 Twin Beds Bay View, Deluxe

In-room safe, desk, laptop workspace, blackout drapes

2 Twin Beds Bay View, Deluxe

  • Sleeps 2
  • Free WiFi

2 Twin Beds Deluxe

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located by the ocean, Hyatt Place Ha Long Bay, Bai Chay is in Bai Chay, a neighborhood in Ha Long. Tuan Chau Amphitheater and Quang Ninh Museum are cultural highlights, and travelers looking to shop may want to visit Ha Long Night Market and Cái Dăm Market. Sun World Ha Long Park and Dragon Park are also worth visiting. Visit our Ha Long travel guide
Map
No. 2-21, Dong Hung Thang Street, Ha Long, Quang Ninh, 01119

What's nearby

  • Bai Chay Beach
    Bai Chay Beach
    6 min drive - 2.1 miles
  • Cái Dăm Market
    3 min walk - 0.2 miles
  • Ha Long Night Market
    8 min walk - 0.5 miles
  • Halong Marina Bayzone
    4 min drive - 1.4 miles
  • Sun Square
    5 min drive - 1.9 miles

Getting around

  • Ga Ha Long Station
    7 min drive
  • Haiphong (HPH-Cat Bi)
    47 min drive

Restaurants

  • Ẩm Thực Làng Chài Hạ Long
    2 min walk
  • Magnolia Restaurant
    10 min walk
  • Madam Mai
    7 min walk
  • Nha Hang Pho Bien
    5 min walk
  • Dạ Coffee
    5 min walk

About this property

Hyatt Place Ha Long Bay, Bai Chay

Luxury hotel near Ha Long Bay
A coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Hyatt Place Ha Long Bay, Bai Chay. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and outdoor furniture
  • An elevator, a porter/bellhop, and a 24-hour front desk
Room features
All 161 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries
  • 50-inch Smart TVs with premium channels
  • Wardrobes/closets, free infant beds, and heating

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Bai Chay
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  • Spa
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9.0 out of 10, Wonderful, 554 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 440,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle storage
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Dining table
  • In-room crib
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 15 floors
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 440000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0201581234-001

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hyatt Place Ha Long Bay, Bai Chay have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–6:00 PM.

Is Hyatt Place Ha Long Bay, Bai Chay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Ha Long Bay, Bai Chay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hyatt Place Ha Long Bay, Bai Chay?

Check-out is at noon.

Where is Hyatt Place Ha Long Bay, Bai Chay located?

Located in Bai Chay, this luxury hotel is within a 5-minute walk of Ha Long Bay and Cái Dăm Market. Ha Long Night Market and Halong Marina Bayzone are also within 2 mi (3 km).

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Reviews

Hyatt Place Ha Long Bay, Bai Chay Reviews

9.8

Exceptional

10

Cleanliness

8.8

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 10 out of 11 reviews
Rating 8 - Good. 0 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was awesome! Well maintained.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Fantastic hotel with the best staff ever - so polite Nd friendly
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room was beautiful. However, the food was not up to the standard of Vietnamese or Western cuisine. It lacked the correct taste/seasoning. For an area such as Ha Long bay where the food options are not plentiful like Hanoi, the hotel must improve their overall food experience.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except they did not properly instruct our non speaking taxi driver that they arranged for transport to Hanoi airport and he took us to the wrong terminal after giving them correct information. Very annoying
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jasmine

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amber

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eshagh

Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025