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JAZ Neo Saraya Palms

4.0 star property
All-inclusive property with a nearby private beach and free water park access

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Photo gallery for JAZ Neo Saraya Palms

Private beach nearby, sun loungers, beach umbrellas, beach towels
Private beach nearby, sun loungers, beach umbrellas, beach towels
Suite, 3 Bedrooms | Living area | TV
Poolside bar
Studio | Minibar, in-room safe, desk, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Room service
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | Minibar, in-room safe, desk, free cribs/infant beds

Studio

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Coffee/tea maker
Free bottled water
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 83 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, free cribs/infant beds

Suite, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • 160 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Minibar, in-room safe, desk, free cribs/infant beds

Suite, 3 Bedrooms

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
3 bedrooms
Hair dryer
Private bathroom
Coffee/tea maker
  • 275 sq m
  • Sleeps 6
  • 4 Queen Beds

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About the neighborhood

Map
Madinat Makadi, Safaga Road, P.O. Box 178, Makadi Bay

What's nearby

  • Makadi Water World - 5 min drive - 1.7 miles
  • Big Dayz Water Sport Center - 11 min drive - 4.9 miles
  • Senzo Mall - 20 min drive - 13.3 miles
  • Desert Rose Aqua Park - 23 min drive - 14.3 miles
  • Hurghada Grand Aquarium - 25 min drive - 16.6 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 36 min drive

Restaurants

  • ‪تشيز فرتز - ‬5 min walk
  • ‪فيو بار - ‬4 min walk
  • ‪بلوز لوبى بار - ‬4 min walk
  • ‪منظر بار - ‬4 min walk
  • ‪ويند بريكار بار - ‬16 min drive

About this property

JAZ Neo Saraya Palms

Upscale all-inclusive property adjacent to a golf course
Take advantage of a free breakfast buffet, free water park access, and a swim-up bar at JAZ Neo Saraya Palms. Active travelers can enjoy amenities like volleyball and basketball at this property. The on-site international cuisine buffet restaurant, Shams main Restaurant, offers breakfast, lunch, and dinner. A poolside bar, a terrace, and a garden are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and a swim-up bar
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and express check-out
  • Beach towels, a 24-hour front desk, and multilingual staff
Room features
All 102 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Fitness facilities

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Gezira Bar
  • Beach Bar
  • Coco Pool Bar
  • Manzar Bar
  • Shams main Restaurant

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.
A birth certificate should be presented for children younger than age 12.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Iberotel Makadi Saraya Palms
Iberotel Saraya Palms
Iberotel Saraya Palms Aparthotel
Iberotel Saraya Palms Aparthotel Makadi
Jaz Makadi Saraya Palms Hotel
Jaz Saraya Palms Hotel
Jaz Makadi Saraya Palms
Jaz Saraya Palms
Jaz Saraya Palms Resort
Jaz Makadi Saraya Palms All Inclusive All-inclusive property
Jaz Saraya Palms All Inclusive All-inclusive property
Jaz Makadi Saraya Palms All Inclusive
Jaz Saraya Palms All Inclusive
All-inclusive property Jaz Makadi Saraya Palms - All Inclusive
Jaz Makadi Saraya Palms - All Inclusive Makadi Bay
Jaz Makadi Saraya Palms
Iberotel Makadi Saraya Palms
Jaz Neo Saraya Palms Inclusive
JAZ Neo Saraya Palms Makadi Bay
Jaz Makadi Saraya Palms All Inclusive
JAZ Neo Saraya Palms All-inclusive property
JAZ Neo Saraya Palms All-inclusive property Makadi Bay

Frequently asked questions

Does JAZ Neo Saraya Palms have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JAZ Neo Saraya Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at JAZ Neo Saraya Palms?

Self parking is free at this property.

What time is check-in at JAZ Neo Saraya Palms?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at JAZ Neo Saraya Palms?

Check-out is at noon.

Does JAZ Neo Saraya Palms provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at JAZ Neo Saraya Palms?

Yes, the property is all-inclusive.

Where is JAZ Neo Saraya Palms located?

Located in Makadi Bay, this family-friendly property is 1.7 mi (2.8 km) from Makadi Water World, and within 6 mi (10 km) of Big Dayz Water Sport Center and Red Sea. Old Town Sahl Hasheesh and Senzo Mall are also within 12 mi (20 km).

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JAZ Neo Saraya Palms Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 90 reviews
Rating 8 - Good. 23 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice and clean but the outside the area was not too clean.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 3 nights in Feb 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun, thanks Jaz Sarayat palms
Stayed 3 nights in Sep 2024

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent support from staff
Stayed 3 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Oct 2024

10/10 Excellent

bhanu

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service by staff

8/10 Good

Assad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service but too intimate for me

Smaller complex than we are use to pool area also small Service was excellent just depends whether your prefer this more quieter intimate setting
Stayed 1 night in Jan 2024

10/10 Excellent

Naghme

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds! 10 min walk to the beach but there were shuttles all day. All around a wonderful stay! The staff was very accommodating and went out of their way to make sure you had everything you need! Thank you!
Stayed 5 nights in Mar 2023

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This four-star hotel exceeded our expectations. With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff (including very helpful and friendly Negm at the reception desk), you cannot go wrong with this choice. It's an excellent value for money. Highly recommended.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

They had no swimming pool onsite
Stayed 9 nights in Aug 2024

8/10 Good

Jacques

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
To much problems with the technical equipment of the rooms.
Stayed 9 nights in Nov 2023

10/10 Excellent

William

Stayed 14 nights in Mar 2025

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevlig personal och Wfi på hela området. Bra mat och väldigt säkert område
Stayed 9 nights in Feb 2025

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities
Schönes Resort, toller Strand
Stayed 5 nights in Oct 2024

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Magaly

Stayed 6 nights in Jan 2025

10/10 Excellent

lyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super a conseiller
Stayed 13 nights in Jul 2024

10/10 Excellent

richard

Stayed 3 nights in Jan 2024

10/10 Excellent

William

Stayed 7 nights in Nov 2023

8/10 Good

Maxim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Louisa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten eine sehr entspannte Zeit. Das Hotel bietet einen guten Service in allen Bereichen. Wir wurden jeden Tag nach der Zimmerreinigung mit einer schönen Figur aus Handtüchern von Mohamed überrascht. Die Poolanlage ist sehr schön und ruhig. Das Zimmer war sehr groß, wir hatten genügend Platz und einen schönen Ausblick auf Palmen und den Pool. Das Einzige was uns gestört hat, ist dass das Kartenschloss an der Zimmertüre nicht immer funktioniert hat und die Cocktails in der Bar waren nicht wirklich gut und lieblos angerichtet. Ansonsten alles top. Wir würden wieder kommen!
Stayed 5 nights in Oct 2023

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren als Familie (2 Erwachsene / 2 Kinder 3 7 Jahre) im Saraya Palms. Wer Ruhe sucht ist hier absolut richtig. Die Anlage verfügt über einen Ruhe und einen Aktiv Pool welche je ein kleines Kinderbecken haben. Das Hotel liegt ausserdem neben dem Golf Platz der Madinat Makadi, was zum Vorteil hat das neben an kein weiteres Hotel angrenzt . Die Zimmer sind recht großzügig, wir hatten eins direkt am Pool mit 2 Schlafzimmer. Die Einrichtung ist schon etwas in die Jahre gekommen aber sauber. Es gibt ein Restaurant welches nicht die Masse an Auswahl hat, dennoch Geschmacklich alles sehr gut. Personal sehr zuvorkommend und freundlich. Ich würde dieses Hotel an Paare und Gäste empfehlen die wirklich Ruhe suchen. Mit zwei Kids im Alter von unseren würde ich aber das nächste Mal ein Hotel wählen welches entweder direkt am Strand liegt oder mehr Rutschen hat. Da wir aber diesmal wirklich nur 2 Tage ausspannen wollten, war die Entscheidung fürs das Palms absolut richtig.
Stayed 2 nights in Jun 2023

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war super!
Stayed 7 nights in Jun 2023