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The Retreat at Sisal

2.0 star property

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Photo gallery for The Retreat at Sisal

Balcony view - The Retreat at Sisal (Hunucmá)
Full-size fridge, stovetop, cookware/dishes/utensils, dining tables - The Retreat at Sisal (Hunucmá)
Terrace/patio - The Retreat at Sisal (Hunucmá)
Pillowtop beds, blackout drapes, free WiFi, bed sheets - The Retreat at Sisal (Hunucmá)
Front of property - The Retreat at Sisal (Hunucmá)
Located close to Sisal Pier and Fort Santiago, The Retreat at Sisal provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

View all photos for Harmony Suite #2

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Harmony Suite #2

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sanctuary Suite #4

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Breeze Suite #3

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Breeze Suite #3

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite #1

Pillowtop beds, blackout drapes, free WiFi, bed sheets

Serenity Suite #1

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located by the sea, The Retreat at Sisal is in Sisal, a neighborhood in Hunucmá. Fort Santiago and Charcas de Sisal Viewpoint are notable landmarks, and travelers looking to shop may want to visit La Isla Mérida Cabo Norte. Sisal Pier and Mérida Cathedral are two other places to visit that come recommended. Visit our Hunucmá travel guide
Map
Street #21, Hunucmá, YUC, 97356

What's nearby

  • Sisal Pier
    3 min drive - 1.2 miles

Getting around

  • Mérida International Airport (MID)
    67 min drive

Restaurants

  • Club De Playa El Palmar Sisal
    13 min walk
  • Restaurante "La Palapa de Soco
    20 min walk
  • Restaurante "Juanita
    20 min walk
  • Restaurante "Dianesly
    20 min walk
  • K Lu’um
    19 min walk

About this property

The Retreat at Sisal

Hotel near Sisal Pier
Located close to Fort Santiago and Charcas de Sisal Viewpoint, The Retreat at Sisal provides laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Express check-out and smoke-free premises
Room features
All guestrooms at The Retreat at Sisal include comforts such as air conditioning and separate dining areas, as well as amenities like free WiFi and dining tables.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, separate dining areas, and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does The Retreat at Sisal have a pool?

Yes, this property has an outdoor pool.

Is The Retreat at Sisal pet-friendly?

Yes, The Retreat at Sisal allows pets (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at The Retreat at Sisal?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Retreat at Sisal?

Check-out is at noon.

Where is The Retreat at Sisal located?

Located in Sisal, this hotel is within 1 mi (2 km) of Sisal Pier, Fort Santiago, and Charcas de Sisal Viewpoint.

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Reviews

The Retreat at Sisal Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Elizabth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate. Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property. Pamela and all the folks who work on property were kind and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mari-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent communications.
Stayed 2 nights in Feb 2026