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Sheraton Huizhou Bailuhu

Property class: 5 and above

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Photo gallery for Sheraton Huizhou Bailuhu

A swimming pool with palm trees and lounge chairs, surrounded by a hotel building. - Sheraton Huizhou Bailuhu (Huizhou)
A modern hotel complex with multiple buildings, a landscaped courtyard, and a view of a lake and mountains in the background. - Sheraton Huizhou Bailuhu (Huizhou)
A spacious lobby with a grand piano, multiple seating areas, a bar, and large windows offering views. - Sheraton Huizhou Bailuhu (Huizhou)
A spacious lobby with a modern chandelier, comfortable seating areas, and a central coffee table. - Sheraton Huizhou Bailuhu (Huizhou)
A spacious lobby with a high ceiling, a central reception desk, and a decorative ceiling light fixture. - Sheraton Huizhou Bailuhu (Huizhou)
A 24-hour health club, conference space, and a free kid's club are just a few of the amenities provided at Sheraton Huizhou Bailuhu. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Smoking, Garden View (Balcony)

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the sea.

Deluxe Room, 1 King Bed, Smoking, Garden View (Balcony)

  • Garden view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom, Smoking

A hotel room with a sofa, a glass coffee table, a lamp, and a large window with sheer curtains.

Grand Suite, 1 Bedroom, Smoking

  • Lake view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms, Lake View

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Deluxe Suite, 2 Bedrooms, Lake View

  • Lake view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Lake View

A modern hotel room with a sofa set, a dining table, and artwork on the walls.

Suite, 2 Bedrooms, Lake View

  • Lake view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, Balcony

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a view of the balcony and outside scenery.

Presidential Suite, 2 Bedrooms, Balcony

  • Lake view
  • 300 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Presidential Suite, 3 Bedrooms, Smoking, Lake View

A spacious lobby with a modern chandelier, comfortable seating areas, and a central coffee table.

Presidential Suite, 3 Bedrooms, Smoking, Lake View

  • Lake view
  • 3 bedrooms
  • Sleeps 5
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony, Garden View

A hotel room with two beds, a desk, a television, and a large window with a view.

Deluxe Room, 2 Twin Beds, Balcony, Garden View

  • Garden view
  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Smoking, Lake View (Balcony)

A hotel room with two beds, a desk with a TV, a chair, and a view of the outdoors.

Deluxe Room, 2 Twin Beds, Smoking, Lake View (Balcony)

  • Lake view
  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Smoking, Lake View (Balcony)

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a view of the sea.

Deluxe Room, 1 King Bed, Smoking, Lake View (Balcony)

  • Lake view
  • 52 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Huicheng District, a neighborhood in Huizhou, Sheraton Huizhou Bailuhu is in a regional park and on a lake. The area's natural beauty can be seen at Huizhou West Lake and popular attractions include Honghua Lake Water Park and Leigong Gorge Rafting. Looking to enjoy an event or a game while in town? See what's going on at Huizhou Sports Park. Visit our Huizhou travel guide
Map
1 Agile (Yajule) Road, Ruhu Town, Huizhou, Guangdong, 516021

What's nearby

  • Huizhou Science & Technology Museum
    21 min drive - 12.6 miles
  • Huizhou Sports Park
    21 min drive - 12.8 miles
  • Huizhou Convention and Exhibition Center
    21 min drive - 13.1 miles
  • Huizhou West Lake
    22 min drive - 13.4 miles
  • Honghua Lake Water Park
    29 min drive - 16.8 miles

Getting around

  • Huizhou Station
    17 min drive
  • Huizhou (HUZ)
    43 min drive

Restaurants

  • 竹园农家饭店
    14 min drive
  • 劲家庄咖啡厅•惠享书房
    25 min drive
  • 采悦轩中餐厅
    1 min walk
  • 艺记鹅庄
    22 min drive
  • Feast Signature Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 80 for adults and CNY 70 for children
  • 2 restaurants

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour health club
  • Bicycles
  • Billiards/pool table
  • Free children's club
  • Outdoor pool
  • Table tennis

Family friendly

  • Free children's club
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 215,280 square feet of conference space
  • 9 meeting rooms

Outdoors

  • In a regional park
  • On a lake

Accessibility

  • No elevator

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 260 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 for adults and CNY 70 for children
  • Rollaway bed fee: CNY 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sheraton Huizhou Bailuhu have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Huizhou Bailuhu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Huizhou Bailuhu?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Sheraton Huizhou Bailuhu?

Check-out is at noon.

Where is Sheraton Huizhou Bailuhu located?

Located in Huicheng District, this luxury hotel is within 12 mi (20 km) of Huizhou Sports Park, Huizhou Convention and Exhibition Center, and Huizhou Science & Technology Museum. Huizhou West Lake and Gongbei Bridge are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Huizhou Bailuhu Reviews

8.0

Very Good

8.8

Cleanliness

7.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

Reviews

Verified review

6/10 Okay

Murilo

Liked: Cleanliness, staff & service
Central AC of the rooms was turned off, so my room was 27 degrees celsius. After going to front desk to ask to be switched on, I was offered a fan. Not what we would expect from a Sheraton Resort experience... After a complaint to corporate guest services, I had my room changed to one that had individual AC. I had the problem solved, but had to go through corporate. Such a shame, because the hotel view of the reservoir is stunning. They are clearly facing lack of customers, so it seems that the hotel is running on "eco mode".
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Hou Chung

Liked: Cleanliness, property conditions & facilities
nice and comfortable . nice and comfortable
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed the stay in Bailuwu Sheraton

We two enjoyed staying in the room which is very spacious and fitted with good room/toilet condition. We stayed in a room with lake view. The Chinese Restaurant served us delicious meal, in which the Big Fish Head was one of the menu we enjoyed most. It's the third time we ate it. The waitresses were in very good serving manner. All the staff at the Check-in-counter and Lobby were professional and with smiling faces. Well done.
Verified review

6/10 Okay

RITA

Liked: Cleanliness, room comfort
晚餐供應不足，時間長。渡假酒店沒有按摩服務及渡假設施。
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

yun chuen

Liked: Room comfort

正評

酒店整體還可以，但好像缺人手保養，泳池(內外)都沒救生員，泳池吧亦棄置，得地方大字，假期亦很冷清
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

tian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景还可以，早餐吃的很少，但是人少，很安静
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Se Kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間非常清潔，景觀一流，只是餐飲選擇不多，尤其喜歡它的室外游泳池及玻璃教堂
Stayed 1 night in Apr 2021
Verified review

8/10 Good

S

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rather sub-standard breakfast, no omelette stand! Dinner buffet was good, included sashimi, grilled meat and fish, and beer. Cost per head: 98 CNY (Sun-Thu) and 138 CNY (Fri-Sat). Indoor poor and gym were closed when we visited, which was disappointing, should have been notified in advance. There's pretty much no services in the area around the hotel,hardly any restaurants, grocery stores or entertainment activities. There's a nice public jogging track around the lake.
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

QIANYING

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

不咋的

刚刚去到的时候发现房间阳台好多烟头（证明没有打扫干净）后来只能打电话叫前台来人清洁，但是服务态度挺好的，后来中午去了中餐厅吃88元的自助餐，上餐速度简直是龟速…半个小时都不上一个汤面！晚餐128元，菜式非常少，感觉不值得
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

so

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我喜歡酒店清潔寧靜小朋友設施配套完善，職員用心的服務態度非常友善；直通香港交通時間安排滿意, 餐膳服務多元化主題配合節日氣氛。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
风景挺好，服务好，总体来说不错
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

国庆出游

国庆节入住两晚，小朋友觉得非常喜欢，户外水上乐园玩的不亦乐乎，还有电影和环湖游船。环湖自行车有点坑，因为道路实在是不适合骑行。自助晚餐还可以，有大闸蟹和音乐live。这里的服务人员态度都很友好
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Chi Fan

訂房要求了相連房，入住酒店卻沒有安排。 整體感覺酒店舊了。
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair location with nice view
Stayed 2 nights in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
国庆期间入住，价格肯定是贵的了，但是没想到卖价含税1600左右竟然不含早，而且页面没有无早提示，也没有其他含早的套餐选择，去到现场有点措手不及，前台办理入住时又说查不到我订的是大床房，还要求我出具网站订购记录给她，看到后也是等了好久才能给到房间给我，效率有点低，五星级酒店这样的服务有点失望啊！酒店环境是可以的，亲子设施多齐全，就是节假日期间人手不足，服务不到位，有点失望。
Stayed 1 night in Oct 2018
Verified review

6/10 Okay

Kwai sang Peter

one day getaway

so so. Nothing extraordinary. Would expect better if being rated 5 *
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Shuk Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the indoor pool BUT the facility seems getting old in the changing room
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

房價合理，整體乾淨和舒適。

Nice environment for leisure trip and room is clean.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Wing Nin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and silent

We had problems to get all device connected to WiFi at the room. A call to operator already fixed our problem. Good service. There is a low power USB outlet on the working table that make my upset a little bit, though.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

房間整潔

飲食不方便，其他還可以。
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
酒店職員............................................................極差!
Stayed 1 night in Jun 2017
Verified review

2/10 Terrible

Kai Meng

Liked: Cleanliness
Disliked: Room comfort

Worst 5 star hotel ever

Worst 5 star hotel ever stay in. The below are reasons why I made such claim : 1) Hotel common area has got no air conditioning 2) went for high tea where the waitress was playing her mobile ignore asking if people require her service 3) high tea starts at 1400hrs and waited for at least 15minutes 4) don't provide transport to the "beach" and one is required to pay for the buggy. 5) swimming pools are catered for the paying public 6) room air conditioner is not cold and cannot be controlled 7) no ventilation in the toilet
Stayed 2 nights in May 2017
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was decent size, the service was good, but the place was little dirty. Light bulb was out and conditioning was broken. I have to suffer on the first night. And return i got a plate of fruit. LOL
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意

環境舒適，員工友善，服務態度非常好。