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Kempinski Hotel Huizhou

5.0 star property
Luxury hotel with 2 restaurants connected to the convention center in Huizhou

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Interior entrance
Front of property - evening/night
Deluxe Suite | Premium bedding, down comforters, pillowtop beds, minibar
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Hot Tub
  • Spa
  • Room service

Room options

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Front of property

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About the neighborhood

Map
No.2 Yunshan West Road, Huizhou, Guangdong, 516000

What's nearby

  • Huizhou Science & Technology Museum - 12 min walk - 0.7 miles
  • Huizhou Sports Park - 15 min walk - 0.9 miles
  • Huizhou Convention and Exhibition Center - 1 min drive - 1.1 miles
  • Huizhou West Lake - 4 min drive - 2.2 miles
  • Honghua Lake Water Park - 10 min drive - 4.5 miles

Getting around

  • Huizhou Station - 9 min drive
  • Huizhou (HUZ) - 30 min drive

Restaurants

  • ‪星巴克 - ‬5 min walk
  • ‪原味主张椰子鸡 - ‬6 min walk
  • ‪ElvaCoffee埃尔瓦咖啡 - ‬7 min walk
  • ‪一心亭饮食服务有限公司 - ‬7 min walk
  • ‪时代氧吧量贩ktv - ‬5 min walk

About this property

Kempinski Hotel Huizhou

Luxury family-friendly hotel located in Huicheng District
Consider a stay at Kempinski Hotel Huizhou and take advantage of a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to a body treatment or a massage at SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and garden views. Fitness classes are offered at the health club; the property also has a hair salon, dry cleaning/laundry services, and a bar. In addition to a business center and a free kid's club, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and free newspapers
  • A porter/bellhop, concierge services, and meeting rooms
Room features
All 340 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and separate tubs/showers
  • 42-inch HDTVs with cable channels and DVD players
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 136 for adults and CNY 68 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • 凯宾美食廊
  • 四季西餐厅
  • 大堂吧
  • 御龙轩中餐厅

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting
  • Children's pool
  • DVD player
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (32,906 square feet of space)
  • Meeting rooms

Outdoors

  • In a regional park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body treatments
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • 61,063 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 250.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 136 for adults and CNY 68 for children
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Airport shuttle fee per child: CNY 1000.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Kids Club is open Friday from 2 PM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Schedule subject to change without notice.
In summer (July 15-August 31), the Kids Club is open Wednesday-Friday from 2-9 PM, Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 3 PM. Closed Monday-Tuesday. Schedule subject to change without notice.

We should mention

The seasonal pool will be open from May to November
Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Huizhou Kempinski
Huizhou Kempinski Hotel
Kempinski Hotel Huizhou
Kempinski Huizhou
Kempinski Huizhou Hotel
Kempinski Hotel Huizhou Hotel
Kempinski Hotel Huizhou Huizhou
Kempinski Hotel Huizhou Hotel Huizhou

Frequently asked questions

Does Kempinski Hotel Huizhou have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool. Pool access is from 8 AM–10 PM.

Is Kempinski Hotel Huizhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kempinski Hotel Huizhou?

Self parking is available for a fee.

What time is check-in at Kempinski Hotel Huizhou?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kempinski Hotel Huizhou?

Check-out is at noon.

Does Kempinski Hotel Huizhou provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 1000 per vehicle applies.

Where is Kempinski Hotel Huizhou located?

This family-friendly Huizhou hotel is located in a regional park, within a 15-minute walk of Xinhu Park, Huizhou Science & Technology Museum, and Huizhou Sports Park. Huizhou Culture & Art Center and Huizhou Convention and Exhibition Center are also within 1 mi (2 km).

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Kempinski Hotel Huizhou Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 155 reviews
Rating 8 - Good. 75 out of 155 reviews
Rating 6 - Okay. 14 out of 155 reviews
Rating 4 - Poor. 4 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10

Stayed 3 nights in Oct 2021

8/10

Stayed 4 nights in May 2021

2/10

Stayed 1 night in Mar 2021

8/10

房間清潔交通便利
Stayed 1 night in Jan 2020

10/10

Stayed 1 night in Jan 2020

8/10

Decent enough hotel. Check in experience was not good - they couldn’t locate my paid booking through this website. Condition is fine though certain corners of the room show wear and tear.
Stayed 1 night in Dec 2019

6/10

普普通通 住不到所想之房間
Stayed 1 night in Dec 2019

10/10

Stayed 2 nights in Dec 2019

10/10

Stayed 2 nights in Dec 2019

10/10

Stayed 2 nights in Dec 2019

8/10

Stayed 2 nights in Dec 2019

8/10

The room is clean, tidy & big enough. As i had tried the hotel dinner buffet, environment is nice but the variety of food is limited specially the meat choice. Overall it is a good experience.
Stayed 1 night in Dec 2019

10/10

Stayed 3 nights in Nov 2019

8/10

Stayed 2 nights in Nov 2019

8/10

Stayed 2 nights in Oct 2019

8/10

Concierge staffs are helpful, booking a taxi for us.
Stayed 2 nights in Oct 2019

10/10

服務非常好，住宿很方便
Stayed 2 nights in Oct 2019

8/10

Fabulous breakfast. Will be great if can improve staff's knowledge for coffee options available for breakfast
Stayed 3 nights in Oct 2019

8/10

Stayed 3 nights in Oct 2019

8/10

酒店位置不错，前台服務很好，房間够大，冲凉房干净，冲凉房有一样不好就是内外都看得见，就算两个女性一齐住也不是很方便，床垫太软，不好睡，还有早餐非常差，無論是服務或吃的都很差，不值五星，希望有所改善。
Stayed 1 night in Oct 2019

10/10

非常棒，住宿優質，附近熱鬧
Stayed 1 night in Sep 2019

8/10

Stayed 2 nights in Sep 2019

6/10

Stayed 2 nights in Aug 2019

8/10

位於市中心，交通極方便
Stayed 2 nights in Aug 2019

8/10

Super friendly and helpful staff .... If you approached a staff member who couldn’t speak English they would find a staff member that did. Excellent buffet breakfast with almost every imaginable breakfast option. Comfortable beds, shower like a tropical downpour. On the downside: this building was built about 20 years ago, I guess, and some areas are showing a little wear and tear. But this didn’t detract from our overall experience.
Stayed 3 nights in Aug 2019