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Jade Hotel

3.0 star property
Hot springs hotel with free valet parking connected to the convention center in Hue

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Photo gallery for Jade Hotel

Family Quadruple Room | 1 bedroom, down comforters, minibar, in-room safe
Reception
Rooftop terrace
Point of interest
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Family Triple Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

View from room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, down comforters, minibar, in-room safe

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Double Room, No Windows

Standard Double Room, No Windows | 1 bedroom, down comforters, minibar, in-room safe

Standard Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
Separate bedroom
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
43 Hung Vuong str, Hue, Thua Thien-Hue

What's nearby

  • Hue Night Walking Street - 7 min walk - 0.4 miles
  • Truong Tien Bridge - 7 min walk - 0.4 miles
  • Dong Ba Market - 17 min walk - 0.9 miles
  • Imperial City - 2 min drive - 1.2 miles
  • Thien Mu Pagoda - 7 min drive - 4.2 miles

Getting around

  • Ga Hue Station - 6 min drive
  • Hue (HUI-Phu Bai Intl.) - 15 min drive

Restaurants

  • ‪Chè Hẻm - ‬2 min walk
  • ‪Xoài Nguyễn Tri Phương - ‬2 min walk
  • ‪PhinHolic - ‬4 min walk
  • ‪Cafe on Thu Wheels - ‬2 min walk
  • ‪Cozy Restaurant - ‬4 min walk

About this property

Jade Hotel

Hotel remodeled in 2024 and located near Truong Tien Bridge
Located close to Dong Ba Market and Imperial City, Jade Hotel provides a rooftop terrace, a shopping mall on site, and a coffee shop/cafe. Adventurous travelers may like the paddleboards and cycling at this hotel. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • Free self parking and valet parking
  • Limo/town car service, local cuisine breakfast (surcharge), and bike rentals
  • Express check-in, coworking spaces, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Jade Hotel include perks such as air conditioning, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with hydromassage showers or deep soaking bathtubs plus designer toiletries and bidets
  • Wardrobes/closets, refrigerators, and cookware/dishes/utensils

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 50,000 for adults and VND 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Library
  • Paddleboard
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • In a provincial park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Accessible train station shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Low-height bed
  • Low-height desk (46 inches high)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 2,024 buildings
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - November 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 50000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: VND 200000 (subject to availability)
  • Laundry fee: VND 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 11234273

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Frequently asked questions

Is Jade Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Jade Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Jade Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Jade Hotel?

Check-out is at noon. Late check-out is available for VND 200000 (subject to availability).

Does Jade Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 250000 per vehicle applies.

Where is Jade Hotel located?

Located in Hue City Centre, this hotel is within 1 mi (2 km) of Truong Tien Bridge, Dong Ba Market, and Imperial City. Con Hen and Tu Hieu Pagoda are also within 3 mi (5 km). Ga Hue Station is 25 minutes by foot.

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Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 202 out of 322 reviews
Rating 8 - Good. 102 out of 322 reviews
Rating 6 - Okay. 13 out of 322 reviews
Rating 4 - Poor. 3 out of 322 reviews
Rating 2 - Terrible. 2 out of 322 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was immaculate. Staff was friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice clean room, very friendly and helpful staff. Good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good, staff very helpful.. the only minus was the Wi-Fi signal a little bit weak
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Staff very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent for dining options, the big market and night life (busy, lively and so much fun). The hotel is very clean and service was great. Staff were super friendly and extremely helpful in providing info with respect to pretty much everything Hue has to offer. We would definitely stay here again and highly recommend it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic! Must stay in Hue

Jade Hotel is SUPERB. The price was fantastic, the room was comfortable and clean and the staff were some of the friendliest we have come across during our trip. The hotel is perfectly located to explore Hue on foot and served us a delicious breakfast, even preparing us something to take for our early train on the day of check out. Could not recommend more!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfasts, a choice of western or Vietnamese food. Super friendly staff who helped organize our onward travel. They also offered to cook a light diet for my husband when he arrived feeling unwell. A good location 20 mins walk from the Citadel. I would definitely stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

Nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Feb 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was exceptional!!!! Definitely worth coming back Only quirk I have is that the hotel also has the key card electric lockout. This should be something that Expedia should identify. It’s a difference maker
Stayed 1 night in Apr 2025

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Stayed 3 nights in Feb 2023

8/10 Good

Cate

Liked: Staff & service, property conditions & facilities
Pretty basic, but clean. The only problem is the hot water is iffy. Multiple times the water ran cold during a shower.
Stayed 2 nights in Apr 2025

10/10 Excellent

pablo

Liked: Staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
Stayed 2 nights in Apr 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hue Stay

Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Stayed 2 nights in Aug 2023

6/10 Okay

KIEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower has no door. Toilet seat is very loose.
Stayed 2 nights in Mar 2025

8/10 Good

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Stayed 2 nights in Feb 2024

10/10 Excellent

Berth-Ove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in all possible ways.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room. Customer service was excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not available for the first night as a guest was unwell and overstayed. The staff found us another hotel, we were disappointed as it was not as nice as Jade. They then made it up to us with a free bf and reimbursed the difference in the hotel payments. We had some issue with our transport to our next destination not turning up. The staff went above and beyond to help us try and sort it out and eventually booking someone else. The hospitality was above and beyond!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Stayed 1 night in Sep 2023

8/10 Good

Anthony

Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores. Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV. Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor. Highly recommended for short stays.👍👍
Stayed 1 night in Mar 2024

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, room comfort

Extremely service-minded

Wow! Fantastic service and help! Very good value for the price. Room was decent, bed not to hard or soft, bathroom could be better. The great experience started when asking for tips through Facebook and until we were dropped off in other city by driver booked at hotel. Good location too! They came with cold water for us in reception area multiple times. Highly recommend!
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Stayed 6 nights in Feb 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Stayed 1 night in Jun 2023

8/10 Good

TAN LOC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

ok ophold
Stayed 2 nights in Aug 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like family

Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!
Stayed 2 nights in Nov 2023