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The Upstairs

3.0 star property
Guesthouse in Hualien City

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Lobby
Comfort Double Room, 1 Queen Bed, Park View | View from room
Desk, soundproofing, free WiFi, bed sheets
Basic Double Room, 1 Double Bed | Bathroom | Shower, free toiletries, hair dryer, slippers
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Double Room, 1 Queen Bed, Park View

Comfort Double Room, 1 Queen Bed, Park View | Desk, soundproofing, free WiFi, bed sheets

Comfort Double Room, 1 Queen Bed, Park View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Cable channels
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Desk, soundproofing, free WiFi, bed sheets

Basic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, Non Smoking, Park View

Comfort Quadruple Room, Non Smoking, Park View | View from room

Comfort Quadruple Room, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hair dryer
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
2nd Floor, No. 6, Yanping Street, Hualien City, Hualien County, 970

What's nearby

  • Hualien Cultural Creative Industries Park - 12 min walk - 0.7 miles
  • Dongdamen Night Market - 20 min walk - 1.1 miles
  • Pine Garden - 2 min drive - 1.1 miles
  • Tzu Chi Cultural Park - 2 min drive - 1.3 miles
  • Port of Hualien - 9 min drive - 4.6 miles

Getting around

  • Hualien Station - 16 min walk
  • Hualien (HUN) - 12 min drive

Restaurants

  • ‪周家小籠包蒸餃 - ‬2 min walk
  • ‪邊境法式點心坊 - ‬3 min walk
  • ‪大碗公冰 - ‬2 min walk
  • ‪あめり屋日本媽媽點心坊 - ‬3 min walk
  • ‪金湯達人咖啡 King Tang Coffee - ‬3 min walk

About this property

The Upstairs

Property highlights
The Upstairs provides everything you need. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A water dispenser, tour/ticket assistance, and luggage storage
  • Smoke-free premises
Room features
All guestrooms at The Upstairs include comforts such as air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (TWD 200 per day)
  • Limited onsite parking

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: TWD 500

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children 3 and younger are not allowed at this property; All guests older than 3 are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: TWD 200 per day
  • Late check-out fee: TWD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

This property does not have elevators
Children 3 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Upstairs B&B Hualien City, Hualien County
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Frequently asked questions

Is The Upstairs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Upstairs?

Limited spots are available.

What time is check-in at The Upstairs?

Check-in start time: 3:00 PM; Check-in end time: 6:30 PM. Late check-in is available during limited hours.

What time is check-out at The Upstairs?

Check-out is at 11:00 AM. Late check-out is available for TWD 500 (subject to availability).

Where is The Upstairs located?

Situated in Hualien City, this guesthouse is within a 15-minute walk of Tianhuitang, Far Eastern Hualien Store, and Hualien Cultural Creative Industries Park. Meilunshan Park and Japanese General House are also within 1 mi (2 km). Hualien Station is 16 minutes by foot.

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The Upstairs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 43 reviews
Rating 8 - Good. 16 out of 43 reviews
Rating 6 - Okay. 0 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2023

8/10 Good

YUTA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
よかった
Stayed 4 nights in Jul 2023

8/10 Good

Ta-Wei

Liked: Cleanliness, staff & service, property conditions & facilities

乾淨地點好

全程沒有碰到房東，完全使用電子門鎖與感應門卡來完成入住，對於不喜歡接觸人的旅客是件好事。 整潔度很好，唯獨的缺點是廁所缺少放東西的地方，洗澡時自己帶的洗髮精與肥皂沒有地方放(但是民宿的牆上是有固定式的沐浴乳與洗髮精可以用)。
Stayed 2 nights in Jun 2023

10/10 Excellent

Huichun

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Yi Rou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Chia-Fen

Stayed 1 night in Nov 2021

8/10 Good

Cheng-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最可惜的部份是沒有乾濕分離，所以使用上有點不方便，很容易整個浴室都濕了
Stayed 2 nights in Apr 2021

8/10 Good

HanYing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間乾淨且舒適，惟獨衛浴空間有排水管氣味，但整體是很棒的住宿體驗。
Stayed 1 night in Mar 2021

10/10 Excellent

Ting-Tsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

樓上民宿值得再入住

很幸運的在入住期間沒有遇到其他房客，獨享了二樓的公共空間。民宿整體質感優越，睡床品質良好，位置方便。
Stayed 1 night in Mar 2021

10/10 Excellent

HUI YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒

環境很乾淨，舒適度佳
Stayed 1 night in Mar 2021

10/10 Excellent

KANG HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Cheng Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

CHIA YON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Jia shyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
需要爬樓梯的民宿 沒有附早餐，但附近有早餐店 廁所沒有什麼地方可以擺東西
Stayed 1 night in Feb 2021

8/10 Good

Ching-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

FangYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒適清新， 老闆的服務也很周全且和善， 鄰近夜市，值得入住。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

TSAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體環境乾淨地點好，唯獨廁所乾濕分離，但是沖澡間沒有門有點不方便吧，下次會考慮回住喔，態度也都很好👍
Stayed 2 nights in Jan 2021

10/10 Excellent

Tzu-Ling

Stayed 2 nights in Dec 2020

10/10 Excellent

SHIHCHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

床很舒服

床很舒服
Stayed 1 night in Nov 2020

8/10 Good

SHAU WEI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒

乾淨舒服，窗外公園景很漂亮，地點很棒！
Stayed 4 nights in Nov 2020