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Promisedland Resort & Lagoon

4.5 star property
Luxury hotel with 2 restaurants and a fitness center

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Photo gallery for Promisedland Resort & Lagoon

Outdoor pool, open 8:30 AM to 5:00 PM, pool umbrellas, sun loungers
Lake
Room | 1 bedroom, premium bedding, free minibar, in-room safe
Lake
Deluxe Twin Room (Late check in from 6 pm) | 1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Double Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | View from room

Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 69 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 49 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | 1 bedroom, premium bedding, free minibar, in-room safe

Luxury Quadruple Room

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 83 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room (Pet Friendly)

Deluxe Twin Room (Pet Friendly) | 1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room (Pet Friendly)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Honeymoon Double Room, 1 Queen Bed

Honeymoon Double Room, 1 Queen Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Honeymoon Double Room, 1 Queen Bed

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 69 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Loft Suite (Dogs Only)

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Loft Suite (Dogs Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room (Dogs Only)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Double Room (Dogs Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Honey Moon Suite

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Honey Moon Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Deluxe Twin(Dogs Only)

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Deluxe Twin(Dogs Only)

  • Sleeps 4
  • 2 Double Beds

View all photos for Happy Suite

1 bedroom, premium bedding, free minibar, in-room safe

Happy Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Deluxe Twin Room

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Deluxe Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Double Room

1 bedroom, premium bedding, free minibar, in-room safe

Honeymoon Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Loft Suite

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Loft Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Deluxe Double Room

1 bedroom, premium bedding, free minibar, in-room safe

Luxury Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Promisedland Luxury Drawing Loft Suite

1 bedroom, premium bedding, free minibar, in-room safe

Promisedland Luxury Drawing Loft Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite (Dogs Only)

1 bedroom, premium bedding, free minibar, in-room safe

Honeymoon Suite (Dogs Only)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No. 1 Lixiang Rd., Shoufeng, Hualien County, 97447

What's nearby

  • Li Chuan Aquafarm - 12 min walk - 0.7 miles
  • National Dong Hwa University - 5 min drive - 2.3 miles
  • Hualien Yunshanshui Dream Lake - 8 min drive - 4.4 miles
  • Liyu Lake - 15 min drive - 5.7 miles
  • Farglory Ocean Park - 19 min drive - 11.5 miles

Getting around

  • Shoufeng Station - 3 min drive
  • Hualien (HUN) - 36 min drive

Restaurants

  • ‪壽豐早點 - ‬3 min drive
  • ‪豐春冰菓店 - ‬3 min drive
  • ‪小和山谷Peaceful Valley - ‬19 min walk
  • ‪小和好點 dot.dot. bakery & cafe - ‬4 min drive
  • ‪御鮮坊 - ‬6 min drive

About this property

Promisedland Resort & Lagoon

Luxury family-friendly hotel near National Dong Hwa University
Take advantage of a poolside bar, concerts and live shows, and a terrace at Promisedland Resort & Lagoon. Active travelers can enjoy fishing, basketball, and archery at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Yoga classes are offered at the gym; other things to do include kayaking and boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), free train station pick-up, and bike rentals
  • An electric car charging station, a porter/bellhop, and a reception hall
  • Guest reviews give good marks for the overall condition
Room features
All 233 individually furnished rooms feature comforts such as premium bedding and furnished balconies, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 49-inch HDTVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle from 10:30 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: TWD 1,552 to 2,717 for adults and TWD 776 to 1,527 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 湖光山舍
  • 里拉餐廳
  • 風味餐廳

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Farming classes
  • Fishing
  • Games
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the riverwalk
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% of food locally-sourced
  • Built in 2003
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch HDTV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of TWD 1589 per pet (varies based on length of stay), plus a deposit of TWD 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately TWD 1552 to 2717 for adults, and TWD 776 to 1527 for children
  • Pet deposit: TWD 2000 per stay
  • Pet fee: TWD 1589 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Pool access available from 8:30 AM to 5:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is required for transportation to and from this property

Property is also known as

Promisedland Lagoon
Promisedland Lagoon Shoufeng
Promisedland Resort & Lagoon Shoufeng
Promisedland Resort Lagoon Shoufeng
Promisedland Resort Lagoon
Promised Land Hotel Hualien
Promisedland & Lagoon Shoufeng
Promisedland Resort & Lagoon Hotel
Promisedland Resort & Lagoon Shoufeng
Promisedland Resort & Lagoon Hotel Shoufeng

Frequently asked questions

Does Promisedland Resort & Lagoon have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–5:00 PM.

Is Promisedland Resort & Lagoon pet-friendly?

Yes, Promisedland Resort & Lagoon allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of TWD 2000 per stay and a fee of TWD 1589 per pet, per day. Service animals are exempt from fees.

How much is parking at Promisedland Resort & Lagoon?

Self parking is free at this property.

What time is check-in at Promisedland Resort & Lagoon?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Promisedland Resort & Lagoon?

Check-out is at 11 AM.

Does Promisedland Resort & Lagoon provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Promisedland Resort & Lagoon located?

This family-friendly Shoufeng hotel is located on the riverwalk, within a 15-minute walk of Fengzhigu Wetland Park and Li Chuan Aquafarm. National Dong Hwa University and Fongtian Historical Museum are also within 3 mi (5 km). Shoufeng Station is 27 minutes by foot.

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Promisedland Resort & Lagoon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 646 reviews
Rating 8 - Good. 195 out of 646 reviews
Rating 6 - Okay. 47 out of 646 reviews
Rating 4 - Poor. 16 out of 646 reviews
Rating 2 - Terrible. 10 out of 646 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Amazing stay at Promiseland.
Stayed 4 nights in Apr 2025

8/10

Buffet is overcharged, room service is reasonable. Facilities are bit old and wore out. For example, the Pool tables are wore out, they should be replaced.
Stayed 2 nights in Aug 2024

6/10

The hotel has a charming atmosphere, and the staff were friendly and helpful throughout my stay, the location is great for a peaceful getaway. The atmosphere felt cozy, and the amenities were adequate for my needs. Overall, it was a pleasant experience, but there are a few areas that could be improved, I did notice that the hotel feels a bit outdated and could benefit from some renovation. The facilities, including the furniture and bathroom fixtures, show signs of wear and tear, and it would be nice to see some upgrades. Regarding cleanliness, while I understand that being in a villa surrounded by nature can sometimes bring in bugs, I did find a few insects in my room, and there was a spider on my bed, which was a bit uncomfortable. I know this can happen in older, nature-surrounded buildings, but a little more attention to detail in this area would go a long way. Overall, it's a lovely place, but with some updates and improvements in cleanliness, it could be an even better experience.
Stayed 2 nights in Dec 2024

10/10

Stayed 2 nights in Feb 2025

10/10

多年來，花蓮最具代表性的渡假天堂，終於有機會入住，也是百聞不如一見。 很適合帶雙親、小孩同樂。
Stayed 1 night in Feb 2025

10/10

很舒服又寬敞的渡假空間，每位服務人員都很貼心很有禮貌。
Stayed 2 nights in Feb 2025

2/10

設施和房間設備老舊，員工人數不足，做事效率很差！
Stayed 2 nights in Jan 2025

10/10

Stayed 2 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Aug 2024

8/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Jul 2024

2/10

Stayed 1 night in Jun 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Feb 2024

10/10

Stayed 1 night in Feb 2024

8/10

很好
Stayed 1 night in Feb 2024

10/10

Stayed 1 night in Feb 2024

10/10

非常貼心的為旅客設想，配備各種遊樂設施，讓旅客住在其中也不會無聊
Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Jan 2024

10/10

10/10

提供住宿 飲食 服務人員都很棒；因為園區面積不小，提供腳踏車供客人無償使用可說是飯店的基本配備，使用者需自行付費還不便宜呢，公司應該了解一下，如何改進
Stayed 1 night in Dec 2023