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Arsma Hotel

4.0 star property
Hotel with a restaurant, a quick walk to Dongdamen Night Market

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Exterior
View from room
Interior
Arsma Suite | 1 bedroom, premium bedding, minibar, in-room safe
Coffee shop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Arsma Suite

Arsma Suite | 1 bedroom, premium bedding, minibar, in-room safe

Arsma Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room | 1 bedroom, premium bedding, minibar, in-room safe

Elite Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Indoor atrium view

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only | 1 bedroom, premium bedding, minibar, in-room safe

Standard Quadruple Room, Shower Only

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only | 1 bedroom, premium bedding, minibar, in-room safe

Standard Quadruple Room, Bathtub Only

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.2 miles
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.4 miles
  • Pacific Landscape Park - 12 min walk - 0.7 miles
  • Pine Garden - 15 min walk - 0.8 miles
  • Tzu Chi Cultural Park - 4 min drive - 1.9 miles

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪Three Koalas - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪博愛街黑白切 - ‬1 min walk
  • ‪昭和58 - ‬1 min walk
  • ‪阿美麻糬 - ‬2 min walk

About this property

Arsma Hotel

Upscale hotel near Dongdamen Night Market
Located close to Hualien Railway Culture Park and Hualien Cultural Creative Industries Park, Arsma Hotel provides a coffee shop/cafe, a playground, and an arcade/game room. The on-site restaurant, Arsma Cafe, serves light fare. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • A porter/bellhop, a vending machine, and coffee/tea in the lobby
  • Meeting rooms, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 126 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 400 for adults and TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Is Arsma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arsma Hotel?

This hotel doesn't offer parking.

What time is check-in at Arsma Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Arsma Hotel?

Check-out is at 11:00 AM.

Does Arsma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TWD 300 per vehicle applies.

Where is Arsma Hotel located?

Located in Hualien City Centre, this hotel is within a 10-minute walk of Dongdamen Night Market, Hualien Cultural Creative Industries Park, and Hualien Railway Culture Park. Nanbin Park and Pine Garden are also within 1 mi (2 km).

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Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 490 out of 856 reviews
Rating 8 - Good. 301 out of 856 reviews
Rating 6 - Okay. 47 out of 856 reviews
Rating 4 - Poor. 13 out of 856 reviews
Rating 2 - Terrible. 5 out of 856 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Very spacious hotel room. Very nice breakfast. Love it.
Stayed 1 night in May 2025

8/10

The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025

8/10

Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Stayed 2 nights in Apr 2025

10/10

It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024

10/10

Nice foods, Good service, convenient, clean and comfortable hotel.

10/10

We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!

8/10

Nice place and good service include breakfast n night desert Location is cool and in city
Stayed 2 nights in Jul 2023

10/10

Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023

10/10

It’s surprisingly good, from friendly staff to great breakfast buffet to nightly snack bar. The proximity to the night market is a big plus. Just a wonderful stay!
Stayed 2 nights in Feb 2023

10/10

The room is huge and clean!
Stayed 1 night in Mar 2024

10/10

Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

10/10

This hotel feels luxurious. The beds are large, the linen looks expensive, and the staff is attentive. Convenient parking underneath hotel
Stayed 1 night in Jul 2023

10/10

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

10/10

The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023

10/10

Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023

8/10

Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.
Stayed 2 nights in Nov 2023

10/10

Much better than expected. Excellent concierge services
Stayed 1 night in Jul 2022

8/10

Good
Stayed 2 nights in Mar 2024

10/10

Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Stayed 1 night in Dec 2023

8/10

service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

10/10

宵夜可以更豐富
Stayed 1 night in Mar 2023

6/10

Average
Stayed 3 nights in Jul 2023

2/10

Very dirty. Old. Overpriced.
Stayed 1 night in Feb 2023

2/10

The closet in my room smelled as if a dog had relieved itself - pretty awful, I left several days early despite pre-pay. The whole room was dark and smelly, dirty/old carpet, old drapes.
Stayed 4 nights in Apr 2023

8/10

Air condition control is not user friendly.
Stayed 3 nights in Nov 2023