See all properties

THE CLOUD HOTEL Hsinchu

Property class: 3

Choose dates to view prices

Photo gallery for THE CLOUD HOTEL Hsinchu

A hotel entrance with a sign in both Chinese and English, a glass door, and a view of the street outside. - THE CLOUD HOTEL Hsinchu (Zhubei)
A modern restaurant with a central counter, multiple seating areas, and pendant lighting. - THE CLOUD HOTEL Hsinchu (Zhubei)
A modern lobby with a clean, minimalist design, featuring a reception desk, seating area, and elevators. - THE CLOUD HOTEL Hsinchu (Zhubei)
A reception desk with a sign reading "The Cloud Hotel" and a large potted plant beside it. - THE CLOUD HOTEL Hsinchu (Zhubei)
A hotel room with a large bed, a TV mounted on the wall, a chair, and a door with a sign. - THE CLOUD HOTEL Hsinchu (Zhubei)
Located close to Changyi Industrial Park and Taiyuen Hi-Tech Industrial Park, THE CLOUD HOTEL Hsinchu provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Business Quadruple Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Business Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Business room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Business Room

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a shower area.

Business Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Room, 1 King Bed

A hotel room with a bed, a massage chair, and a wooden nightstand.

Comfort Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, an orange chair, a metal rack, and a window with vertical blinds.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Business Twin Room

A hotel room with two beds, a chair, a bedside table with a lamp, and a window with curtains.

Business Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Business Quadruple Room

A hotel room with two beds, a TV mounted on the wall, and a wooden headboard.

Business Quadruple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Quadruple Room

A hotel room with a large bed, two green chairs, a TV mounted on the wall, and a window with curtains.

Superior Quadruple Room

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Single Room

A hotel room with a large bed, a desk with a telephone, and a chair.

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Double Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a chair, and a TV.

Classic Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Quadruple Room, 2 Queen Beds

A play area with a slide, a playhouse, and a blue whale ride.

Family Quadruple Room, 2 Queen Beds

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Quadruple Room

A hotel room with four beds, a green armchair, and a bathroom visible through an open door.

Deluxe Quadruple Room

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds
  • Free wired internet

About the neighborhood

Located in Zhubei, THE CLOUD HOTEL Hsinchu is in the city center and near a train station. Looking to enjoy an event or a game while in town? See what's going on at Hsinchu County Stadium. Visit our Zhubei travel guide
Map
No.102, Xintai Rd., Zhubei, Hsinchu County, 302

What's nearby

  • A bustling night market with numerous stalls and vendors.
    Jungli Night Market
    42 min drive - 23.4 miles
  • Changyi Industrial Park
    1 min walk - 0.1 miles
  • Taiyuen Hi-Tech Industrial Park
    6 min walk - 0.4 miles
  • Pleroma Spa
    19 min walk - 1.0 mile
  • Hsinchu County Stadium
    5 min drive - 1.6 miles

Getting around

  • Zhubei Station
    8 min walk
  • Taoyuan International Airport (TPE)
    46 min drive

Restaurants

  • 麥當勞-竹北中華店
    6 min walk
  • 肯德基Kfc-竹北中華餐廳
    7 min walk
  • 博愛街臭豆腐
    6 min walk
  • 日日旺雞腿飯
    8 min walk
  • 新農街水餃-博愛店
    10 min walk

Similar properties

A multi-level atrium with a central open space, multiple seating areas, and a bar/lounge with a view of the lower levels.
AJ Hotel Hsinchu
Zhubei
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,001 reviews
AJ Hotel Hsinchu
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: TWD 350 for adults and TWD 250 for children

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Comprehensive food waste policy
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 350 for adults and TWD 250 for children
  • Airport shuttle fee: TWD 1500 per vehicle (maximum occupancy 2)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is THE CLOUD HOTEL Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at THE CLOUD HOTEL Hsinchu?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at THE CLOUD HOTEL Hsinchu?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does THE CLOUD HOTEL Hsinchu provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of TWD 1500 per vehicle applies.

Where is THE CLOUD HOTEL Hsinchu located?

Located in the heart of Zhubei, this hotel is within a 10-minute walk of Changyi Industrial Park and Taiyuen Hi-Tech Industrial Park. China Medical University Hospital, Hsinchu Branch and Hsinchu County Stadium are also within 3 mi (5 km). Zhubei Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

THE CLOUD HOTEL Hsinchu Reviews

8.4

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 149 out of 371 reviews
Rating 8 - Good. 153 out of 371 reviews
Rating 6 - Okay. 54 out of 371 reviews
Rating 4 - Poor. 10 out of 371 reviews
Rating 2 - Terrible. 5 out of 371 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience great staff great property and breakfast was amazing.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for me, great location, very friendly staff, and will not hesitate to stay again
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean local hotel in a great location for walking & exploring
Stayed 9 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location , breakfast very good, provide snack and coffee all day.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay with family as hotel is right across from the Train station. Spacious room, clean with great breakfast and least of all, price point matches my stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is cleaned daily, staff are friendly, and the price is fair. Stayed here for over 2 months.
Stayed 21 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service has been excellent, personnel is extremely friendly, connection to public transport is very good
Stayed 16 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點

very quiet, not far from the train station, overall outstanding
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much better than expected

Refurbished, spacious, large desk, good bed, bathroom with bathtub, no carpet (good for tropical climate). Convenience store 24H open nearby. Good breakfast buffet with eastern/western options.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff polite
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

A great room quality with enriched breakfast!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel is perfect for a short stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Should provide coffee as 1 of the options during breakfast
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and good prices!
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

good
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near railway station. The breakfast is delicious. The washing machince and drying macine can be use free of charge.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
It would have been best to have a bathrobe.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Its good
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Oct 2024