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THE CLOUD HOTEL Hsinchu

3.0 star property
Hotel with a 24-hour front desk, steps from Changyi Industrial Park

Choose dates to view prices

Photo gallery for THE CLOUD HOTEL Hsinchu

Restaurant
Comfort Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room
Reception hall
THE CLOUD HOTEL Hsinchu offers a modern retreat near Taiyuen Hi-Tech Industrial Park. Travelers enjoy practical amenities like in-room WiFi, convenient dry cleaning for business attire, and complimentary newspapers to stay updated with current events.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Comfort Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area | 0-inch LCD TV with cable channels, TV

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Quadruple Room

Business Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Business Quadruple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Quadruple Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room, 1 King Bed

Classic Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Blackout drapes/curtains
Pillowtop bed
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
No.102, Xintai Rd., Zhubei, Hsinchu County, 302

What's nearby

  • Taiyuen Hi-Tech Industrial Park - 4 min walk - 0.3 miles
  • China Medical University Hospital, Hsinchu Branch - 2 min drive - 1.1 miles
  • Hsinchu County Stadium - 3 min drive - 1.9 miles
  • Minghsin University of Science and Technology - 5 min drive - 2.4 miles
  • Little Ding-Dong Science Park - 7 min drive - 3.4 miles

Getting around

  • Zhubei Station - 8 min walk
  • Taoyuan International Airport (TPE) - 46 min drive

Restaurants

  • ‪麥當勞-竹北中華店 - ‬6 min walk
  • ‪大仔啦啦鍋（蛤蜊火鍋）竹北店 - ‬7 min walk
  • ‪博愛街臭豆腐 - ‬6 min walk
  • ‪名鄉雪棉冰 - ‬7 min walk
  • ‪三寶大腸麵線 - ‬8 min walk

About this property

THE CLOUD HOTEL Hsinchu

Hotel remodeled in 2023 and located near Taiyuen Hi-Tech Industrial Park
Located close to Changyi Industrial Park and China Medical University Hospital, Hsinchu Branch, THE CLOUD HOTEL Hsinchu provides dry cleaning/laundry services. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), airport drop-off service (surcharge), and smoke-free premises
  • Multilingual staff, a 24-hour front desk, and luggage storage
  • Tour/ticket assistance and an elevator
Room features
All 60 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Free toiletries and hair dryers
  • 0-inch LCD TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and baby baths

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: TWD 350 for adults and TWD 250 for children

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 0-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately TWD 350 for adults and TWD 250 for children
  • Airport shuttle fee: TWD 1500 per vehicle (maximum occupancy 2)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Young Hotel Hsinchu
Young Hsinchu
Young Hotel Zhubei
Young Zhubei
THE CLOUD HOTEL
The Young Hotel
THE CLOUD HOTEL Hsinchu Hotel
THE CLOUD HOTEL Hsinchu Zhubei
THE CLOUD HOTEL Hsinchu Hotel Zhubei

Frequently asked questions

Is THE CLOUD HOTEL Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE CLOUD HOTEL Hsinchu?

Limited spots are available.

What time is check-in at THE CLOUD HOTEL Hsinchu?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at THE CLOUD HOTEL Hsinchu?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does THE CLOUD HOTEL Hsinchu provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of TWD 1500 per vehicle applies.

Where is THE CLOUD HOTEL Hsinchu located?

Located in the heart of Zhubei, this hotel is within a 10-minute walk of Changyi Industrial Park and Taiyuen Hi-Tech Industrial Park. China Medical University Hospital, Hsinchu Branch and Hsinchu County Stadium are also within 3 mi (5 km). Zhubei Station is 8 minutes by foot.

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THE CLOUD HOTEL Hsinchu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 325 reviews
Rating 8 - Good. 127 out of 325 reviews
Rating 6 - Okay. 51 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 5 out of 325 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience great staff great property and breakfast was amazing.
Stayed 8 nights in Jul 2025

8/10 Good

Toyokazu

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Oct 2024

8/10 Good

YASUTAKA

Liked: Cleanliness, staff & service
Its good
Stayed 2 nights in Nov 2023

10/10 Excellent

TETSUYA

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

10/10 Excellent

LIWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客房很整潔 假日用餐人太多 雖然已做分流 但仍有許多人超過用餐時間 還在座位上 聊天看手機 甚至是睡覺 導致真正需要用餐的人無法使用餐廳 這是比較可惜的一點 但是整體服務人員的態度與專業度都還不錯
Stayed 2 nights in Jul 2025

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel is perfect for a short stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Nona

Liked: Cleanliness, amenities, property conditions & facilities
きれい
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

值得入住

住超過十次了吧 服務整潔都很好！ 早餐口味每天變化有點大，這次第二天早餐都是重油，建議不要每道菜都這麼油 這次也是第二次遇到隔壁房抽煙，據客服說，同一排的空調是共用的，所以隔壁房有人抽煙，自己房內都是煙味，第一晚半夜，第二天清晨，第二晚半夜都有煙味，對於一個沒抽煙的人，要在充滿煙味的房間過夜真的很痛苦，根本睡不著，連出門時身上衣物也全是煙味，強烈建議要在check in時告知旅客禁煙！
Stayed 2 nights in Apr 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean local hotel in a great location for walking & exploring
Stayed 9 nights in Mar 2025

6/10 Okay

PO-JEN

Liked: Cleanliness, staff & service, property conditions & facilities
整體狀況都不錯 但是 睡覺的床很軟不太適合 如果能改進的話 將會大大的提升住宿的品質 環境整潔狀況就不錯
Stayed 1 night in Apr 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is cleaned daily, staff are friendly, and the price is fair. Stayed here for over 2 months.
Stayed 21 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

我在竹北雲端新體驗

☆臨櫃接待親切、迅速。 ☆房間寬敞、舒適；電視功能多元。 ☆浴室乾淨、出水量及水溫穩定、免治馬桶。 ☆早餐多樣、美味。 樓層間及隔壁出水之聲音明顯。
Stayed 1 night in Apr 2025

4/10 Poor

Sue

Liked: Cleanliness
Disliked: Staff & service
not a good experience to interact with the staffs
Stayed 1 night in Feb 2025

6/10 Okay

Kaname

Liked: Cleanliness
清潔感は保たれていて好感が持てます。前回では問題なかったのですが、カーテンを正しくバスタブ内に引き込んでいるにも関わらず、シャワー後にバスルームの床がかなり濡れてしまいました。
Stayed 4 nights in Mar 2025

6/10 Okay

?

Liked: Cleanliness
Disliked: Amenities
It would have been best to have a bathrobe.
Stayed 3 nights in Feb 2025

8/10 Good

shuchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體不錯

住宿環境不錯，在竹北火車站正對面，有提供免費停車服務，早餐豐富，只是隔音較不好
Stayed 1 night in Feb 2025

8/10 Good

yong cheng

Liked: Cleanliness, staff & service, room comfort
環境看起來很新，乾淨，整體裝修比較簡單，但是很乾淨，價格含2份早餐，性價比不錯，早餐很不錯。旅館後面就是竹北火車站，相當方便。唯飯店白天在裝修，很吵，這種狀況價格應該降價作為補償。不知道為什麼入住房間為下午5點？
Stayed 1 night in Feb 2025

8/10 Good

Junghong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 1 night in Nov 2024

8/10 Good

YU-CHEN

Liked: Amenities
很乾淨
Stayed 1 night in Jan 2025

8/10 Good

YU-CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
很乾淨

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice

6/10 Okay

Hank

Liked: Cleanliness, property conditions & facilities, room comfort

早餐用餐

本次為商務行程，目的地竹科區. 早餐開放時間：0700 （可以無法享用美食） 因竹北至園區非常擁塞，必須提早退房. 建議可以跟一般飯店用餐時間調整至0630
Stayed 1 night in Dec 2024

10/10 Excellent

JUI-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

這次住的是高樓層感覺很舒適，希望下次可以再住高樓層
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨 早餐好吃
Stayed 1 night in Nov 2024

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