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The Carlton Hsinchu

4.0 star property
Travelers return to this central hotel after exploring Hsinchu City Centre attractions, enjoying quality meals at two distinct on-site restaurants

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Photo gallery for The Carlton Hsinchu

2 restaurants; breakfast, lunch, and dinner served - The Carlton Hsinchu (Hsinchu)
Deluxe Twin Room | Down comforters, in-room safe, desk, blackout drapes - The Carlton Hsinchu (Hsinchu)
Lobby sitting area - The Carlton Hsinchu (Hsinchu)
Bathroom shower - The Carlton Hsinchu (Hsinchu)
Lobby - The Carlton Hsinchu (Hsinchu)
The Carlton Hsinchu, located in Hsinchu City Centre, is a convenient base for urban exploration. Guests can dine at two restaurants serving all meals, stay connected with WiFi, and enjoy the arcade/game room after exploring nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, No Windows

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Double Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room No Window

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room No Window

  • Sleeps 3
  • Free WiFi

View all photos for Carlton Suite

Carlton Suite | Down comforters, in-room safe, desk, blackout drapes

Carlton Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE DOUBLE

EXECUTIVE DOUBLE | Down comforters, in-room safe, desk, blackout drapes

EXECUTIVE DOUBLE

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for EXECUTIVE SUITE

EXECUTIVE SUITE | Down comforters, in-room safe, desk, blackout drapes

EXECUTIVE SUITE

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, desk, blackout drapes

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Hsinchu City Centre, a neighborhood in Hsinchu, The Carlton Hsinchu is near a train station. Eighteen Peaks and 17 Km Bicycle Path are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hsinchu Moat Park and Tiangongtan Park. Looking to enjoy an event or a game while in town? See what's happening at Hsinchu CKS Baseball Stadium or Hsinchu County Stadium. Visit our Hsinchu travel guide
Map
225 Bei-Da Road, Hsinchu, 300

What's nearby

  • Hsinchu City God Temple
    Hsinchu City God Temple
    4 min walk - 0.3 miles
  • Landscape Night View of Zhubei City at The Riverside Park, Hsinchu, Taiwan; Shutterstock ID 1016879539; purchase_order: SF 06557000; job: ; client: ; other:
    Hsinchu Moat Park
    5 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    East Gate
    9 min walk - 0.5 miles
  • Hsinchu_BigCityMall_553248621532756235_5
    Big City Mall
    12 min walk - 0.7 miles
  • Hsinchu City God Temple Night Market
    4 min walk - 0.3 miles

Getting around

  • Hsinchu Station
    13 min walk
  • Taoyuan International Airport (TPE)
    60 min drive

Restaurants

  • 老黃豬腳大王
    2 min walk
  • Lobby Cafe
    1 min walk
  • 金連滷肉飯
    2 min walk
  • 素食北門豆漿
    2 min walk
  • Jam Kitchen 新竹北大站
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Frequently asked questions

Is The Carlton Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Carlton Hsinchu?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hsinchu?

Check-out is at 11:00 AM.

Where is The Carlton Hsinchu located?

Located in Hsinchu City Centre, this hotel is within a 5-minute walk of Hsinchu Zheng Family Shrine, Second Run Movie Theater, and Hsinchu City God Temple Night Market. Chenghuang Temple Night Market and Hsinchu City God Temple are also within 10 minutes. Hsinchu Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Carlton Hsinchu Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 348 out of 924 reviews
Rating 8 - Good. 414 out of 924 reviews
Rating 6 - Okay. 106 out of 924 reviews
Rating 4 - Poor. 45 out of 924 reviews
Rating 2 - Terrible. 11 out of 924 reviews

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveler

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights. Over all was good. Breakfast was great. Fresh ingredients. No on-site parking is the drawback. The shower was hard to get it to the right temperature. The hotel is located at busy city area with traffics. Over all the stay was good.
Stayed 3 nights in May 2026
Verified

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

EIZO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付のスタッフの対応がよかったです
Stayed 4 nights in Jun 2026
Verified

8/10 Good

Shuhei

Liked: Staff & service
いつも出張で利用してます。大分、設備は古くなってきましたが、部屋は広くて快適です。願わくば、デスク周りにコンセントが欲しいです。いつもデスクスタンドのコンセントを抜いて使ってます。
Stayed 2 nights in Jun 2026
Verified

6/10 Okay

Megumi

Liked: Staff & service
リンスが無く、シャンプーのみで、髪がキシキシになった。エコの観点からペットボトルの水は無く、給水機での提供。（ペットボトルは欲しい）朝食とスタッフの対応は非常に良かった。
Stayed 3 nights in Apr 2026
Verified

8/10 Good

KAZUNORI

Liked: Staff & service
部屋着があればリピートしたい
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

HSIN NING

Disliked: Cleanliness, amenities
晚上12點洗澡沒有熱水，妹妹住隔壁間也是，打去櫃檯反應發現有很多間房客都有這樣的狀況，還有冬天提供的雙人棉被很薄又很小件，睡覺好冷！ 停車場非常不方便，要自己停去附近公設停車場，我妹妹住一晚都花了350停車費，結果飯店只折抵最高上限260元，折扣券還掃不出來最後又回飯店反應，我自己是停到更遠的停車場，沒有提供折扣券，是先繳錢後再拿收據回飯店（要開車），飯店再給你260元，總之整體住下來讓人生氣的點很多，設備也都舊舊的，浴室很多發霉邊角，房間內插座根本不夠，房內也很潮濕，床摸起來軟軟濕濕德，唯一優點只有離市區近。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BOR-TSERN

Liked: Cleanliness, staff & service, amenities
服務好、早餐豐富，很好吃
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Sophia

Liked: Staff & service, amenities
浴室地上有隱形眼鏡膠片 房間壁紙角落翹起 晚間熱水供應不足
Stayed 1 night in Feb 2026
Verified

8/10 Good

WON CHUL

Liked: Cleanliness, amenities
호텔은 좀 오래되어 보였으나, 직원분들이 친절하고 전체적으로 괜찮았습니다.
Stayed 3 nights in Feb 2026