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The Carlton Hsinchu

4.0 star property
Travelers return to this central hotel after exploring Hsinchu City Centre attractions, enjoying quality meals at two distinct on-site restaurants

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Photo gallery for The Carlton Hsinchu

Lobby sitting area - The Carlton Hsinchu (Hsinchu)
Deluxe Twin Room | Down comforters, in-room safe, desk, blackout drapes - The Carlton Hsinchu (Hsinchu)
Lobby sitting area - The Carlton Hsinchu (Hsinchu)
Executive King Room | View from room - The Carlton Hsinchu (Hsinchu)
Lobby - The Carlton Hsinchu (Hsinchu)
The Carlton Hsinchu, located in Hsinchu City Centre, is a convenient base for urban exploration. Guests can dine at two restaurants serving all meals, stay connected with WiFi, and enjoy the arcade/game room after exploring nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room, No Windows

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 4

View all photos for Standard Double Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room No Window

Down comforters, in-room safe, desk, blackout drapes

Standard Twin Room No Window

  • Sleeps 3

View all photos for Executive King Room

Executive King Room | Down comforters, in-room safe, desk, blackout drapes

Executive King Room

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Down comforters, in-room safe, desk, blackout drapes

Executive Double Room

  • Sleeps 2

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking) | Down comforters, in-room safe, desk, blackout drapes

Executive Queen Room (Please read Special Check-in Instruction before booking)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking) | Down comforters, in-room safe, desk, blackout drapes

Executive Queen Room (Please read Special Check-in Instruction before booking)

  • 53 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, in-room safe, desk, blackout drapes

Deluxe Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, in-room safe, desk, blackout drapes

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Carlton Suite

Lobby

Carlton Suite

  • Sleeps 2

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Located in Hsinchu City Centre, a neighborhood in Hsinchu, The Carlton Hsinchu is near a train station. Eighteen Peaks and 17 Km Bicycle Path are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hsinchu Moat Park and Tiangongtan Park. Looking to enjoy an event or a game while in town? See what's happening at Hsinchu CKS Baseball Stadium or Hsinchu County Stadium. Visit our Hsinchu travel guide
Map
225 Bei-Da Road, Hsinchu, 300

What's nearby

  • Hsinchu City God Temple showing a temple or place of worship and heritage elements
    Hsinchu City God Temple
    6 min walk - 0.3 miles
  • EyeEm Custom Shoots Q4 2018
    East Gate
    10 min walk - 0.6 miles
  • Hsinchu_BigCityMall_553248621532756235_5
    Big City Mall
    12 min walk - 0.7 miles
  • Hsinchu City God Temple Night Market
    6 min walk - 0.4 miles
  • Chenghuang Temple Night Market
    6 min walk - 0.4 miles

Getting around

  • Hsinchu Station
    13 min walk
  • Taoyuan International Airport (TPE)
    54 min drive

Restaurants

  • 老黃豬腳大王
    2 min walk
  • 素食北門豆漿
    2 min walk
  • 践邑うどん
    1 min walk
  • 滿美吐司部
    2 min walk
  • 北門炸粿
    2 min walk

About this property

The Carlton Hsinchu

Upscale hotel located in Hsinchu City Centre
An arcade/game room, dry cleaning/laundry services, and a 24-hour business center are just a few of the amenities provided at The Carlton Hsinchu. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Self-serve breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • Luggage storage, a banquet hall, and a TV in the lobby
Room features
All 117 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • 32-inch LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 800.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

Frequently asked questions

Is The Carlton Hsinchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Carlton Hsinchu?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hsinchu?

Check-out is at 11:00 AM.

Where is The Carlton Hsinchu located?

Located in Hsinchu City Centre, this hotel is within a 5-minute walk of Hsinchu Zheng Family Shrine, Second Run Movie Theater, and Hsinchu City God Temple Night Market. Chenghuang Temple Night Market and Hsinchu City God Temple are also within 10 minutes. Hsinchu Station is 13 minutes by foot.

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Reviews

The Carlton Hsinchu Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 337 out of 904 reviews
Rating 8 - Good. 409 out of 904 reviews
Rating 6 - Okay. 102 out of 904 reviews
Rating 4 - Poor. 45 out of 904 reviews
Rating 2 - Terrible. 11 out of 904 reviews

Reviews

Verified

8/10 Good

Gihan

Friendly staff, hotel was little outdated location was 👍
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

fook keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A reasonably priced hotel in the center of Hsingchu City. Accessible by feet from the local station. The staff is friendly, the room are large and comfortable. Dining options nearby. On the evening I visited, there was a typhoon and it was rainy and windy, still I enjoyed my stay.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveler

Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

anthony

Strategic location and variety selection for breakfast unfortunately the ladies in reception are not quite friendly and hotel needed an improvemen
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Sui Ming

The hotel is a really outdated. The breakfast has many choices but half of the dishes were not heated well. The room was really stuffy even when I turned the air conditioner to 16C. A bit disappointed in the condition of the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024
Verified

4/10 Poor

Ching

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

WON CHUL

Liked: Cleanliness, amenities
호텔은 좀 오래되어 보였으나, 직원분들이 친절하고 전체적으로 괜찮았습니다.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Seung Hun

Liked: Cleanliness, staff & service, amenities
항상 애용하는 호텔입니다. 넓고 좋아요
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, amenities
離城隍廟很近 停北大公有停車場也很方便 還可以折抵 房間很大 還有免治馬桶 還會預熱
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jia-rong

Liked: Cleanliness, staff & service
飯店是老飯店 但環境整理乾淨 員工接待處理入住退房都很好 但房間插頭都是2孔的沒有3孔的
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chiahsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很溫馨的一趟旅遊
Stayed 1 night in Nov 2025
Verified

6/10 Okay

TADAYOSHI

Liked: Staff & service, amenities
部屋が窓無しで空調のが良くなかった。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kohei

朝食は種類が豊富でとても良かった。客室にコンセントが少ないのでガジェットが多い人は注意。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service
新竹に滞在する際に何度か利用しています。設備は少し古い感じで、シャワーが熱水のハンドルと冷水のハンドルを自分で調整してうまい具合の温度にするタイプなのが少し不便を感じましたが、特に問題というほどでもないです。ウォシュレットはTOTOの新しいものがついていました。ベットが結構固めだったのですが、私は堅めのベットが好きなのでここはプラス点。また、ベットのブランケットがマットレスに挟みこまれていないところも良いと思いました。（私はブランケットとシーツがマットレスに挟みこまれてピッチピチになっているのがあまり好きではないので。）朝食は付いていないプランだったので朝食の評価はしません。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

AI-YING

Liked: Cleanliness, staff & service, amenities
客房寛廣舒適，還可自製泡澡香氛海鹽；早餐種類豐富選擇多；位置臨近城煌廟，晚上11點仍有不少美食可吃。
Stayed 1 night in Oct 2025