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The Whitehall Houston

4.0 star property
A sophisticated urban retreat with poolside relaxation and prime access to Houston's attractions, perfect for both unwinding and exploring

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property - The Whitehall Houston (Houston)
Lobby - The Whitehall Houston (Houston)
Lobby sitting area - The Whitehall Houston (Houston)
Interior - The Whitehall Houston (Houston)
Cocktail bar - The Whitehall Houston (Houston)
The Whitehall Houston is near Downtown Aquarium and George R. Brown Convention Center. Travelers love the outdoor pool for cooling off after exploring. On-site shopping and a coffee shop add convenience. The knowledgeable staff helps guests maximize their visit.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (H-Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (H-Level)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Houston, a neighborhood in Houston, The Whitehall Houston is near a metro station. Toyota Center is a cultural highlight and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park or NRG Stadium. Visit our Houston travel guide
Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Houston modern city aerial view in downtown Houston, Texas, TX, USA.
    House of Blues Houston
    10 min walk - 0.6 miles
  • Toyota Center
    Toyota Center
    13 min walk - 0.7 miles
  • Downtown Aquarium
    Downtown Aquarium
    17 min walk - 0.9 miles
  • Daikin Park
    Daikin Park
    20 min walk - 1.1 miles
  • George R. Brown Convention Center
    George R. Brown Convention Center
    2 min drive - 1.7 miles

Getting around

  • M. D. Anderson Station
    5 min drive
  • Downtown Transit Center Station
    8 min walk
  • George Bush Intercontinental Airport (IAH)
    30 min drive

Restaurants

  • NUA Thai
    6 min walk
  • Christian's Tailgate Bar & Grill
    5 min walk
  • Gyu-Kaku Japanese BBQ
    6 min walk
  • Thirteen
    5 min walk
  • Lone Star Saloon
    6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • Express check-out, express check-in, and ATM/banking services
  • Meeting rooms, multilingual staff, and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Whitehall Houston pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 45 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. Daikin Park and George R. Brown Convention Center are also within 2 mi (3 km). Downtown Transit Center Station is 8 minutes by foot and Bell Station is 9 minutes.

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Reviews

The Whitehall Houston Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1302 out of 2102 reviews
Rating 8 - Good. 372 out of 2102 reviews
Rating 6 - Okay. 208 out of 2102 reviews
Rating 4 - Poor. 96 out of 2102 reviews
Rating 2 - Terrible. 124 out of 2102 reviews

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, staff very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and area for a quick Houston stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ralph

The hotel was excellent the rooms where clean , views were nice and the staff was outstanding.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice outdoor area, great staff!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kolby

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, and the check-in/check-out process was easy. Amenities were nice, and the cleanliness was great.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurants near by
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Warren

Nice hotel, great location no complaints
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, property conditions & facilities
The location was perfect for what we needed. The staff was very awesome and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Houston, front desk was amazing, clean rooms. Five stars ⭐️
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

safia

Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet and convenient location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here after our cruise and had a great experience overall. The room was spacious, the bed was very comfortable, and everything felt well maintained. We were especially impressed by the restaurant, both the food and atmosphere were excellent. Shirley, John, and the restaurant team were incredibly friendly and welcoming, which really made our stay even more enjoyable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yitsy

Front desk and valet staff were great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ous

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind and helpful. Rooms were clean and overall very plesant stay. Valet staff were outstanding 5 stars
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sean

Great staff, showers and very comfortable beds. Only one night so not much more to say, but I recommend!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with family
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Great hotel and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes everyone greeted us Great staff 👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Room was clean, convenient location, friendly staff, excellent breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay here again when we travel to Houston. Very friendly and helpful staff! Quick response from management to a small issue we had. Beautiful & spacious lobby with plenty of room to gather with family or friends. Outdoor bar & restaurant had friendly, attentive staff and great food & drinks.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness
The staff were very helpful and the place was beautiful.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robin

Liked: Cleanliness
We had a huge room with a bath and king sized bed which was very comfortable. The 9 th floor gave us a great view.breakfast included made our days start well - the city is noisy but that’s the city ! Would stay here again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff nice rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff was incredibly friendly - I was very surprised by one woman at the front desk being rude. The rest of the front desk staff, the valet, the bartenders… everyone else was incredibly helpful & friendly & attentive. The lobby area & outside bar & restaurant were lovely with plenty of room for our family to gather. It’s very convenient to downtown Houston spots. I’ll definitely go back.
Stayed 1 night in Mar 2026