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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Lobby sitting area
Cocktail bar
Interior
Outdoor pool, pool umbrellas, sun loungers
The Whitehall Houston, situated near Downtown Aquarium and George R. Brown Convention Center, offers a luxurious retreat with shopping on site and a coffee shop. Unwind at the outdoor pool or explore the nearby attractions with help from the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Downtown Houston, a neighborhood in Houston, The Whitehall Houston is near a metro station. Toyota Center is a cultural highlight and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park or NRG Stadium.
Visit our Houston travel guideOpens in a new window
Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.0 mile
  • Rice University - 6 min drive - 5.1 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Thirteen - ‬5 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬5 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a porter/bellhop
  • Concierge services, a banquet hall, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

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The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1021 out of 1701 reviews
Rating 8 - Good. 315 out of 1701 reviews
Rating 6 - Okay. 177 out of 1701 reviews
Rating 4 - Poor. 83 out of 1701 reviews
Rating 2 - Terrible. 105 out of 1701 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Allyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Rohnietria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here
Stayed 2 nights in Aug 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to a lot of fun places
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Laura Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Was really great , breakfast was really good taste and customer service 10/10
Stayed 1 night in Jul 2025

10/10 Excellent

sly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Jul 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, Area, views, would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff was very friendly and helpful. Easy check in and check out. We enjoyed the pool
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice rooms, parking charge was a little steep
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and great location
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ate at the hotel restaurant and the food was good. The area has lots of dining options within walking distance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Would definitely stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Great property & friendly staff!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruth Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Easy car access.
Stayed 2 nights in Aug 2025

10/10 Excellent

DIAMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel, it was near a lot of things I wanted to do. The staff was helpful and so nice no matter what time I came in. The valet was 24hrs daily. I would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Musu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 3 nights in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great for small children and families. The rooms were spacious and very clean. The restaurants food was amazing !
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua Jason Clark

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Malcolm

Liked: Amenities, property conditions & facilities
Great stay! Would stay again!
Stayed 4 nights in May 2025

8/10 Good

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained nice pool area
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Great hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Nathanael laethen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy this hotel very elegant and quiet
Stayed 1 night in Jun 2025

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