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The Whitehall Houston

4.0 star property
Hotel with free local shuttle, near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Interior
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
1700 Smith St, Houston, TX, 77002

What's nearby

  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.0 mile
  • Rice University - 6 min drive - 5.1 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

Upscale hotel near Toyota Center
Located close to Downtown Aquarium and George R. Brown Convention Center, The Whitehall Houston provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, full breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Concierge services, meeting rooms, and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 259 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Free toiletries and hair dryers
  • TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buffalo Bayou Coffee
  • Part & Parcel

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?

Yes, this property has an outdoor pool.

Is The Whitehall Houston pet-friendly?

Yes, The Whitehall Houston allows dogs with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Whitehall Houston?

Valet parking is available for USD 40 per night.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Whitehall Houston?

Check-out is at noon.

Where is The Whitehall Houston located?

Located in Downtown Houston, this hotel is within 1 mi (2 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 mi (3 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.

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The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 874 out of 1489 reviews
Rating 8 - Good. 278 out of 1489 reviews
Rating 6 - Okay. 161 out of 1489 reviews
Rating 4 - Poor. 76 out of 1489 reviews
Rating 2 - Terrible. 100 out of 1489 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Amenities, property conditions & facilities
Great stay! Would stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness
Great hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Lakriesha

Liked: Cleanliness, amenities, property conditions & facilities
Will be staying again love everything about this location.
Stayed 1 night in May 2025

8/10 Good

Christopher

Liked: Cleanliness
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good value.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and rooms were very comfortable
Stayed 4 nights in May 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Khurtasha

Liked: Cleanliness, amenities, property conditions & facilities
Good, friendly staff, and clean too!
Stayed 2 nights in May 2025

10/10 Excellent

kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, and nice helpful staff
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice friendly staff. Great stay
Stayed 1 night in May 2025

10/10 Excellent

Jamaica

Liked: Cleanliness, amenities, property conditions & facilities
My second time choosing to stay at this hotel for my Houston visits. Always a great experience with great food options inside and around the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful with checking in & check out they also checked on us to make sure everything was just right I highly recommend this hotel
Stayed 3 nights in May 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

5 star hotel
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Friendly staff!
Stayed 2 nights in Apr 2025

8/10 Good

Jueh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall
Stayed 2 nights in Apr 2025

10/10 Excellent

Adolfo

Guest desk members were very helpful and sweet. Valet parking was great
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generously sized room and good TV options and enjoyed the patio bar.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for been at the downtown area
Stayed 5 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, fantastic vibe!
Stayed 3 nights in Apr 2025

10/10 Excellent

demarcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The staff was so polite, the room was fantastic, and the pool was wonderful! The restaurant was very yummy!
Stayed 1 night in Apr 2025

8/10 Good

JINSUNG

Liked: Cleanliness, staff & service, property conditions & facilities
good location and professional staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to day stay, very clean and hotel staff were very kind.
Stayed 1 night in Mar 2025