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Overview of The Whitehall Houston

Photo gallery

Exterior
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationToyota Center17 min walk
    Popular LocationDowntown Aquarium18 min walk
    Popular LocationDiscovery Green19 min walk
    AirportHouston, TX (IAH-George Bush Intercontinental)24 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Executive Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Accessible

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible
  • Standard Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds
  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Standard Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room
  • Executive Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Deluxe Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds

About this area

Houston

Located in Houston, The Whitehall Houston is in the city center and near a metro station. The area's natural beauty can be seen at Discovery Green and Memorial Park, while Toyota Center and Houston Natural Science Museum are cultural highlights. Downtown Aquarium and Children's Museum of Houston are not to be missed.
Popular Location

What's nearby

  • Toyota Center - 17 min walk
  • Downtown Aquarium - 18 min walk
  • Discovery Green - 19 min walk
  • Minute Maid Park - 6 min drive
  • George R. Brown Convention Center - 8 min drive

Getting around

  • Houston Station - 3 min drive
  • Downtown Transit Center Station - 7 min walk
  • AirportGeorge Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • Edgar's Hermano – Restaurant offering Tex-Mex cuisine. Serves breakfast, brunch, lunch, and dinner, happy hour available. Kids' menu available.
  • Buffalo Bayou Coffee – Serves lunch.

About this property

The Whitehall Houston

Romantic Houston hotel in Downtown Houston, near Toyota Center
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a coffee shop/café, and a 24-hour business center are onsite. All 259 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like Tempur-Pedic beds and premium bedding. Other amenities available to guests include room service, free weekday newspapers, and hair dryers.
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 35 per night
  • Free area shuttle up to 1.0 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 12-20 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Linens
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 16 2020 to January 31 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 per person (approximately)
  • Valet parking fee: USD 35 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

Does The Whitehall Houston have a pool?
Yes, this property has an outdoor pool.
Is The Whitehall Houston pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Whitehall Houston?
Valet parking is available for USD 35 per night.
What time is check-in at The Whitehall Houston?
Check-in is from 3 PM - midnight.
What time is check-out at The Whitehall Houston?
Check-out is at noon.
Where is The Whitehall Houston located?
Located in Downtown Houston, this romantic hotel is within a 15-minute walk of Houston Public Library, Hobby Center for Performing Arts, and House of Blues Houston. Toyota Center and Downtown Aquarium are also within 1 mi (2 km). Downtown Transit Center Station is 7 minutes by foot and Bell Station is 8 minutes.
4.3
Excellent
5 - Excellent
512
4 - Good
281
3 - Okay
121
2 - Poor
35
1 - Terrible
25

4.4/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hospitality from the front desk the most. The room was very clean and the property was spotless as well. I just wish the restaurants were open but I understand because of the pandemic.
Stayed 3 nights in Oct 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities
My only issue was the heater did not work! We slept in a cold room the whole night.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
very nice staff. the lack of coffee, and fridge, and micro was a bummer. For 150 and up a night, you shouldnt be walking 4 blocks to get a cuppa joe...
Stayed 1 night in Oct 2020

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
Things were great other than not having hot water to shower with in the room.
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
I live in Houston and just wanted something for a weekend getaway. Staff was profesional but the forced valet that I was not told about was a disappointment. The fridge was very tiny and there was no microwave. The shower had no hot water and for the title and price of the room I was expecting a much larger room. I would not be returning.
Stayed 1 night in Sep 2020