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The Westin Houston, Memorial City

4.0 star property
Hotel with an outdoor pool, steps from Memorial City Mall

Choose dates to view prices

Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Property amenity
1 bedroom, premium bedding, minibar, in-room safe
Lounge
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms, Balcony (SW-M)

Apartment, 2 Bedrooms, Balcony (SW-M) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (SW-M)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

Apartment, 1 Bedroom, Balcony (SW-M) | Living area | 37-inch LCD TV with cable channels, TV

Apartment, 1 Bedroom, Balcony (SW-M)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Balcony, City View (SW-M)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Balcony (SW-M)

Executive Suite, 1 King Bed, Balcony (SW-M) | Living area | 37-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed, Balcony (SW-M)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Fridge, coffee/tea maker

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 37-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • Sleeps 7
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, Balcony (SW-M)

Apartment, 1 Bedroom, Balcony (SW-M) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony (SW-M)

Highlights

Balcony
Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

37-inch LCD TV with cable channels, TV

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

The Moran CITYCENTRE

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,000 reviews
The Moran CITYCENTRE

About the neighborhood

Map
945 Gessner Rd, Houston, TX, 77024

What's nearby

  • Memorial City Mall - 1 min walk - 0.0 miles
  • Memorial Hermann Memorial City Medical Center - 2 min walk - 0.1 miles
  • CityCentre - 18 min walk - 1.0 mile
  • Town and Country Village - 3 min drive - 1.9 miles
  • Westheimer Rd - 7 min drive - 4.4 miles

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Memorial City Mall Foodcourt - ‬13 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Kirby Ice House Memorial - ‬7 min walk

About this property

The Westin Houston, Memorial City

Upscale hotel near Memorial City Mall
Located close to CityCentre, The Westin Houston, Memorial City provides a grocery/convenience store, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. The on-site Mediterranean cuisine restaurant, O-24 Grille, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • A banquet hall, wedding services, and free newspapers
  • A front-desk safe, a gift shop, and 17 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 289 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with deep soaking tubs and hair dryers
  • 37-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.82 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 4 to 19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

Frequently asked questions

Does The Westin Houston, Memorial City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Westin Houston, Memorial City pet-friendly?

Yes, The Westin Houston, Memorial City allows dogs (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Houston, Memorial City?

Self parking is available for USD 30 per day. Valet parking is available for USD 40 per day.

What time is check-in at The Westin Houston, Memorial City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Westin Houston, Memorial City?

Check-out is at noon.

Where is The Westin Houston, Memorial City located?

Located in Memorial, this hotel is steps from Memorial Hermann Memorial City Medical Center and Memorial City Mall. CityCentre and Houston Community College - Energy Corridor are also within 2 mi (3 km).

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The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 892 reviews
Rating 8 - Good. 165 out of 892 reviews
Rating 6 - Okay. 59 out of 892 reviews
Rating 4 - Poor. 25 out of 892 reviews
Rating 2 - Terrible. 25 out of 892 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Close to everything. We will be back for sure.
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property Convenient Location. We Had a Great Night Sleep!
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent roof top area. And exceptional customer service
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall the property was amazing. The only issue was lack of amenities over the weekend. The bar and restaurant closed at 10 pm
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice heated pool
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love it here.

Great location. Nice hotel close to shopping and great restaurants. Friendly staff. Clean rooms and comfy beds. Nice and quiet at night. We stay here a lot when I. This area of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Temitope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place!
Stayed 1 night in Mar 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Safe parking lot!
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Apr 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, perfect for a staycation.
Stayed 1 night in Jun 2024

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service
Amazing stay. Looking forward to the next one!
Stayed 1 night in Oct 2024

10/10 Excellent

jennifer

Wonderful staff greeted me and kindly gave me a latee checkout so I could stay until my doctors appt near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Abraham

Liked: Staff & service, amenities
This is definitely not a 4-star hotel in its current state. The staff was exceptional, however, the rooms are dated and it’s clear they need renovation/ improvements. When we checked into our room, the first thing we noticed was the room had a horrible stench. We couldn’t find out where it was coming from. We ended up getting switched rooms three different times, but the smell still seemed to linger from only inside the rooms. The sheets were clearly old, and didn’t smell clean and weren’t comfortable at all. Our stay overall felt like a 3-star hotel, but we paid for 4-star hotel experience. Sadly, we will not be recommending this hotel until they decide to remodel and replace their bedding.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved! The 18th floor view is amazing!

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay everything was great

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities, communication
We had a wonderful stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Good place to stay
Stayed 1 night in Jun 2024

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Tanii

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved staying here friendly staff super clean beautiful views 💗
Stayed 1 night in Jul 2022

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Katelyn was very nice to us when we checked in, we really appreciate this. Overall clean hotel.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to, connected to the mall and had other shopping and attractions near. Nice staff inside and great valet parking attendants as well. Would definitely stay again.
Stayed 3 nights in Jun 2024