The Westin Houston, Memorial City

4.0 star property
Upscale hotel, walk to Memorial City Mall

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Westin Houston, Memorial City

Photo gallery for The Westin Houston, Memorial City

Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
1 bedroom, premium bedding, minibar, in-room safe
37-inch LCD TV with cable channels, TV
Exterior

Overview of The Westin Houston, Memorial City

Reviews
9.0

Wonderful

Highlights
  • Staff & service is scored top 10% in Houston by travelers.
  • Offers an onsite restaurant. Only 5% of properties have this in Houston.

Popular amenities

  • Breakfast available
  • Pet friendly
  • Pool
  • Hot Tub
  • Parking available
  • Free WiFi

Check out the area

945 Gessner Rd, Houston, TX, 77024
  • Popular LocationMemorial Hermann Memorial City Medical Center1 min walk
  • Popular LocationKUU Restaurant2 min walk
  • Popular LocationPotbelly Sandwich Shop2 min walk
  • Popular LocationHouston Station19 min drive

Room options

Junior Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

cleanliness

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Houston

The Westin Houston, Memorial City is located in Memorial, a neighborhood in Houston. Toyota Center and House of Blues Houston are cultural highlights, and some of the area's popular attractions include Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Minute Maid Park.

What's nearby

  • Memorial Hermann Memorial City Medical Center - 1 min walk
  • Memorial City Mall - 2 min walk
  • CityCentre - 3 min drive
  • Baseball USA The Yard - 7 min drive
  • Westheimer Rd - 7 min drive

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • Memorial City Mall Foodcourt - 13 min walk
  • Whataburger - 8 min walk
  • The Cheesecake Factory - 3 min walk
  • Chick-Fil-A - 13 min walk
  • Kirby Ice House Memorial - 7 min walk

About this property

The Westin Houston, Memorial City

Upscale hotel located in Memorial
Close to Memorial City Mall and CityCentre, The Westin Houston, Memorial City provides a grocery/convenience store, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. The onsite restaurant, O-24 Grille, features Mediterranean cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Continental breakfast (surcharge), valet parking (surcharge), and an outdoor pool
  • Express check-out, ATM/banking services, and an elevator
  • A front-desk safe, 17 meeting rooms, and a computer station
  • Guest reviews say good things about the helpful staff
Room features
All 289 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with deep soaking tubs and hair dryers
  • 37-inch LCD TVs with cable channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 26 per day; includes in/out privileges)
  • Valet parking on site (USD 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends; USD 4–19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 024 Lounge
  • O-24 Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 32,223 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 4–19 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 26 per day (in/out privileges)
  • Valet parking fee: USD 36 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

Frequently asked questions

Does The Westin Houston, Memorial City have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is The Westin Houston, Memorial City pet-friendly?

Yes, The Westin Houston, Memorial City allows dogs (limit 1 total). There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Houston, Memorial City?

Self parking is available for USD 26 per day. Valet parking is available for USD 36 per day.

What time is check-in at The Westin Houston, Memorial City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Westin Houston, Memorial City?

Check-out is at noon.

Where is The Westin Houston, Memorial City located?

Located in Memorial, this hotel is steps from Memorial Hermann Memorial City Medical Center and Memorial City Mall. CityCentre and Houston Community College - Energy Corridor are also within 2 mi (3 km).

The Westin Houston, Memorial City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 792 reviews" "
Rating 8 - Good. 155 out of 792 reviews" "
Rating 6 - Okay. 55 out of 792 reviews" "
Rating 4 - Poor. 25 out of 792 reviews" "
Rating 2 - Terrible. 25 out of 792 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed to get some shopping and planning done. It was PERFECT
Stayed 1 night in Mar 2024

4/10 Poor

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Luis Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean. Everyone is nice and professional.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Efren

Liked: Amenities
Love it
Stayed 1 night in Feb 2024

10/10 Excellent

Milly, Mathis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly but the restaurant food is terrible
Stayed 1 night in Jan 2024

6/10 Okay

Kathy and Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except for the bed. Way too firm and sheets smelled musty and old. Property was clean and nice, staff was kind.
Stayed 1 night in Jan 2024