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Overview of The Lancaster Hotel

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Premium bedding, pillowtop beds, free minibar, in-room safe
Premium bedding, pillowtop beds, free minibar, in-room safe
Premium bedding, pillowtop beds, free minibar, in-room safe
Premium bedding, pillowtop beds, free minibar, in-room safe

The Lancaster Hotel

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationDowntown Aquarium6 min walk
    Popular LocationDiscovery Green15 min walk
    Popular LocationGeorge R. Brown Convention Center18 min walk
    AirportHouston, TX (HOU-William P. Hobby)23 min drive

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Suite, 1 King Bed (Artist)

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Directors Penthouse)

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

5/5 guest room rating
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Penthouse Level)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

5/5 guest room rating
  • 256 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room (Penthouse Level)

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

5/5 guest room rating
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Petite)

5/5 guest room rating
  • 238 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Playwrights Penthouse)

  • 980 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Producers)

  • 1270 sq ft
  • Sleeps 4
  • 2 King Beds

About this area

Houston

Located in Houston, The Lancaster Hotel is in the city center and near a metro station. The area's natural beauty can be seen at Discovery Green and Memorial Park, while Downtown Aquarium and Houston Natural Science Museum are popular area attractions. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or Toyota Center. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's central location.
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Popular Location

What's nearby

  • Revention Music Center - 3 min walk
  • Market Square Park - 4 min walk
  • Downtown Aquarium - 6 min walk
  • Discovery Green - 15 min walk
  • George R. Brown Convention Center - 18 min walk

Getting around

  • Theater District Station - 4 min walk
  • Houston Station - 11 min walk
  • Houston William Hobby Airport (HOU) - 21 min drive

Restaurants

  • Cultivated F+B – Restaurant with a bar offering American cuisine. Serves breakfast, brunch, lunch, and dinner daily.
  • Speedy Boy Coffee – Open daily.

About this property

The Lancaster Hotel

Historic Houston hotel in Downtown Houston, walk to Downtown Aquarium
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and free train station pick-up. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 93 soundproofed rooms feature free WiFi and pillowtop beds. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like free minibar items and espresso makers. Weekly housekeeping is available.
The Lancaster Hotel offers 93 accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 43 per night; includes in/out privileges)
  • Free area shuttle up to 3 mi
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80.00
  • Valet parking fee: USD 43 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a USD 25 authorization on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lancaster
Lancaster Hotel
Lancaster Hotel Houston
Lancaster Houston
The Lancaster Hotel Hotel
The Lancaster Hotel Houston
The Lancaster Hotel Hotel Houston

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 826 out of 953 reviews
5 - Excellent 87%
Rating 4 - Good. 105 out of 953 reviews
4 - Good 11%
Rating 3 - Okay. 9 out of 953 reviews
3 - Okay 1%
Rating 2 - Poor. 7 out of 953 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 953 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet was the only issue with our stay, they lost my car! It took a hour to finally find it and we missed our dinner reservations.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean & comfortable. Staff was very friendly and polite.
Stayed 1 night in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. Staff was friendly and focused on providing a good experience.
Stayed 1 night in May 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was the highlight of our stay. Russell was everything. His personality is so welcoming. I would go back just because of him. The entire staff was friendly though. We didn't get our slippers upon request, one of the robes had red stains on the sleeve (thought it could be blood so we didn't touch it), and room service was not available during our stay (it was a Monday). I would let all of that slide because of Russell... keep him happy.
Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Apr 2021