Check COVID-19 restrictions.

Find out moreOpens in a new window

The Grand Tuscany Hotel

Photo gallery for The Grand Tuscany Hotel

Featured Image
2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Water Park
2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
View from Room

Overview of The Grand Tuscany Hotel

The Grand Tuscany Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
12801 Northwest Fwy, Houston, TX, 77040

Explore the area

  • Popular LocationMemorial Park10 min drive
  • Popular LocationMemorial City Mall11 min drive
  • Popular LocationCityCentre12 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)28 min drive

Choose dates to view prices

About this area

Houston

In the business district, The Grand Tuscany Hotel is in Fairbanks, a neighborhood in Houston with good shopping. Travelers eager for a bit of culture can stop by Revention Music Center, while those who have shopping on the agenda may want to visit CityCentre and Houston Premium Outlets. Traveling with kids? Make time for Downtown Aquarium, or check out an event or a game at Sam Houston Race Park. Spend some time exploring the area's activities, including golfing and outlet shopping.

What's nearby

  • Memorial Park - 10 min drive
  • Memorial City Mall - 11 min drive
  • CityCentre - 12 min drive
  • Heron Lakes Golf Course - 12 min drive
  • Sam Houston Race Park - 12 min drive

Restaurants

  • Brasserie – Serves breakfast on select days.
  • Venetian Bar – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Audry Wine Room – Serves dinner on select days. Reservations required.

Getting around

  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

About this property

The Grand Tuscany Hotel

Family-friendly Houston hotel in Fairbanks with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Additionally, a snack bar/deli, a lazy river, and a 24-hour business center are onsite. All 280 rooms offer comforts like pillowtop beds and down comforters, plus free WiFi and LCD TVs with satellite channels. MP3 docks, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
The Grand Tuscany Hotel offers 280 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters. 37-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a lazy river and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 25.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee weekends 8:00 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/café

Things to do

  • 2 outdoor pools
  • Designer stores
  • Fitness center
  • Private picnics

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (25000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 10 and USD 25 for children (approximately)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from January to December
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Houston
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Crowne Plaza Northwest Brookhollow
Crowne Plaza Northwest-Brookhollow Hotel Houston
Crowne Plaza Northwest-Brookhollow Hotel
Crowne Plaza Northwest-Brookhollow Houston
Hotel Crowne Plaza Northwest-Brookhollow Houston
Houston Crowne Plaza Northwest-Brookhollow Hotel
Hotel Crowne Plaza Northwest-Brookhollow
Grand Tuscany Hotel
The Grand Tuscany Hotel Hotel
The Grand Tuscany Hotel Houston
Crowne Plaza Northwest Brookhollow
The Grand Tuscany Hotel Hotel Houston

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 341 out of 677 reviews
5 - Excellent 50%
Rating 4 - Good. 114 out of 677 reviews
4 - Good 17%
Rating 3 - Okay. 90 out of 677 reviews
3 - Okay 13%
Rating 2 - Poor. 52 out of 677 reviews
2 - Poor 8%
Rating 1 - Terrible. 80 out of 677 reviews
1 - Terrible 12%

4.0/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property.
Stayed 3 nights in Nov 2021

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
the entry is nice but the lack of occupancy and the un-holly smell in the hall to the room was awful. it was a mix of weed and vomit. would not recommend.
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for business and i came across this hotel and im glad i did! This is a very nice hotel and my stay was amazing.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and great breakfast.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and the food was amazing for hotel food. Very nice bar area as well.
Stayed 1 night in Nov 2021