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Sheraton Houston Brookhollow Hotel

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Sheraton Houston Brookhollow Hotel

Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Club Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 Double Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Club Lounge
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 Queen Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Heritage Place Houston Brookhollow

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 217 reviews
Heritage Place Houston Brookhollow

About the neighborhood

Map
3000 North Loop West Frwy, Houston, TX, 77092

What's nearby

  • Memorial Park - 3 min drive - 2.4 miles
  • Downtown Aquarium - 10 min drive - 8.8 miles
  • Daikin Park - 11 min drive - 9.5 miles
  • Toyota Center - 12 min drive - 9.0 miles
  • George R. Brown Convention Center - 12 min drive - 9.9 miles

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Tacos A Go Go - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk

About this property

Sheraton Houston Brookhollow Hotel

Hotel near Westheimer Rd
Consider a stay at Sheraton Houston Brookhollow Hotel and take advantage of dry cleaning/laundry services, a bar, and a 24-hour gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Ella's Table Restaurant, offers breakfast, lunch, dinner, light fare, and happy hour. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • 17 meeting rooms, an elevator, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 382 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Languages

English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ella's Table Bar
  • Ella's Table Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15,000 square feet of conference space
  • 17 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100
  • 0.50 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Frequently asked questions

Does Sheraton Houston Brookhollow Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Sheraton Houston Brookhollow Hotel pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Houston Brookhollow Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Houston Brookhollow Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sheraton Houston Brookhollow Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sheraton Houston Brookhollow Hotel located?

Located in Lazybrook/Timbergrove, this hotel is 0.9 mi (1.4 km) from Karbach Brewing and within 3 mi (5 km) of Memorial Hermann Greater Heights Hospital and Memorial Park. Marq*E Entertainment Center is 2.4 mi (3.8 km) away.

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Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location easy to find, friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. They fixed our stopped-up sink quickly, and the breakfast was great!
Stayed 2 nights in May 2025

6/10 Okay

Marquise

Disliked: Cleanliness, property conditions & facilities
Looks very old we be better of staying at a best western
Stayed 3 nights in Apr 2025

6/10 Okay

Muhammad

Hotel is in the middle of a renovation for this 45 plus old year property. On our floor carpet was musty, slow plumbing, no ventilation in bathroom. Parking spaces and safety measures were very adequate. No issues Ground floor lobby, eating area and banquet halls are spacious. Staff was very nice and courteous including the front desk, houskeeping and folks serving food in the breakfast bar.
Stayed 7 nights in May 2025

10/10 Excellent

JAMES MCPHERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and nice people
Stayed 4 nights in Mar 2025

6/10 Okay

Amine

Liked: Cleanliness
Disliked: Property conditions & facilities
Very old building, old rooms, old AC, old bathrooms... Definitely needs some remodeling.
Stayed 3 nights in May 2025

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is a little bit shabby and not updated (worn out carpet in hallways etc) but it is VERY comfortable and our room was very clean. Excellent staff - everyone we interacted with were SO nice but the best person was I believe Shavay, I might be messing her name up but she was a delight. Super kind and welcoming and warm, and made sure we were well taken care of for my birthday weekend trip. Hotel has a nice pool area and is quiet despite being right off the freeway (easy on/off) and very close driving distance to lots of shopping, food etc. We were only 15 minutes from House of Blues, we were in town for a concert so the location was perfect for us. And the hotel offered free secure parking which was lovely. The continental breakfast buffet is $20 per adult and delicious and fresh, included all the basics but also made-to-order omelettes, pancakes and egg options.
Stayed 3 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was good other than security guard being weird
Stayed 2 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little dated, but they are very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to office
Stayed 3 nights in Jan 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff! Comfy bed! Great free parking! Excellent bar and restaurant!
Stayed 1 night in Feb 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2024

6/10 Okay

Kelli

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is always friendly. Got assigned a room that smelled like cigarettes, the whole floor smelled like cigarettes. A bunch of (I believe to be) employees yelling at one end of the hall kept us awake. We requested a different room and that helped.
Stayed 1 night in Apr 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great location
Stayed 1 night in Dec 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very cheerful, room was clean and neat. Great stay for the price and location
Stayed 1 night in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
decent!
Stayed 5 nights in Feb 2025

8/10 Good

Gabby

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a safe area. The hotel is outdated and going under “remodel.” You will have to ask for a fridge and microwave to be brought to your room.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda Lynn

Liked: Staff & service, property conditions & facilities
Very kind customer service!
Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very bad experience at this hotel. We found bed bugs. Never booking a stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Quinnisha

Liked: Cleanliness, staff & service, property conditions & facilities
I have A wonderful stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nitza

Liked: Cleanliness, property conditions & facilities
We had a short stay. The staff was very lovely and accommodating. The property had everything for basic needs. It is in a convienen location even when its not quite walkable.
Stayed 2 nights in Feb 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Sheraton Brookhollow was good. The staff was friendly and check-in was smooth. My room was clean, the bed was comfortable, and the hotel was in a convenient location. That said, a few things could have been better. Some areas of the hotel feel a little outdated, and I noticed minor maintenance issues that could use attention. Also, the noise level was a bit higher than expected at times. Still, it was a solid stay, and I’d consider coming back if I’m in the area again!
Stayed 1 night in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome from the moment we walked in to the moment we checked out.
Stayed 1 night in Oct 2024