See all properties

Quality Inn & Suites

2.5 star property
Hotel in Houston with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Days Inn & Suites by Wyndham Houston NW Cypress

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 564 reviews
Days Inn & Suites by Wyndham Houston NW Cypress

About the neighborhood

Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 2.1 miles
  • North Cypress Medical Center - 3 min drive - 1.2 miles
  • Berry Center - 10 min drive - 5.3 miles
  • Sam Houston Race Park - 11 min drive - 6.4 miles
  • Willowbrook Mall - 11 min drive - 7.6 miles

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk
  • ‪Scary Canary Pub - ‬2 min drive

About this property

Quality Inn & Suites

Hotel near Willowbrook Mall
At Quality Inn & Suites, you can look forward to free self-serve breakfast, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, luggage storage, and a vending machine
  • Free newspapers, multilingual staff, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn & Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn & Suites located?

Located in FM 1960, this hotel is within 3 mi (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress, and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 291 reviews
Rating 8 - Good. 59 out of 291 reviews
Rating 6 - Okay. 33 out of 291 reviews
Rating 4 - Poor. 33 out of 291 reviews
Rating 2 - Terrible. 31 out of 291 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Everything was awesome and the personal are very kind
Stayed 2 nights in May 2025

10/10

The staff is amazing and they keep rooms very clean.
Stayed 3 nights in Feb 2025

10/10

Quiet and easy access to area
Stayed 1 night in May 2025

2/10

We did not stay here. The entire property has a shady feel. We did not feel safe enough to stay.
Stayed 1 night in May 2025

10/10

Great place to stay, several nice places to eat near by
Stayed 1 night in Feb 2025

10/10

I will be back, clean, and nice
Stayed 4 nights in Apr 2025

8/10

The property is good overall, but I dont know if it has several long term people that stay there.. a couple of times people were sitting outside their rooms in camping chairs or just sitting outside their rooms
Stayed 2 nights in May 2025

4/10

Bed was uncomfortable, nats were all over, baby roaches were in the bathroom.
Stayed 2 nights in May 2025

8/10

It was pretty good overall, the staff was nice and housekeeping came to clean daily and it's was a good stay
Stayed 2 nights in Mar 2025

10/10

Good times
Stayed 1 night in Mar 2025

2/10

The room I was staying in had a leak and mold that I complained about on more then one occasion and no one came to fix it or transfer me into another room
Stayed 4 nights in May 2025

4/10

Motel not a hotel. Old and the breakfast was very limited.
Stayed 6 nights in Mar 2025

4/10

Rooms not very clean.
Stayed 3 nights in Apr 2025

10/10

Super clean room and it was cleaned and refreshed daily
Stayed 3 nights in Feb 2025

10/10

Overall a great experience.
Stayed 1 night in Jan 2025

6/10

Their is a train that come by daily all times of the day in front of the hotel.
Stayed 3 nights in Dec 2024

2/10

Horrible, loud, unsafe area!!!!

10/10

The hotel was quaint and what we needed. The trains did come through while we were there but it wasn’t too much of a hassle to where I was not able to go back to sleep. The associate at check in and check out was very courteous and friendly. Did not see anything about the $75 card/$100 cash deposit during booking but I did Read reviews so saw that and glad I prepped ahead of time for that. Aside from the deposit and the train it was a very pleasant stay. If you are a cold natured person, they don’t have “blankets” it’s the flat sheet and a very very thin throw so bring some extra covers if you like to be bundled up. The pillows are little square sheets fluffed up. It was fluffy and okay for me but if you need the standard pillow just a heads up.
Stayed 2 nights in Apr 2025

10/10

Cozy & quiet. Convenient area, nice staff.
Stayed 4 nights in Oct 2024

10/10

Great place to stay
Stayed 4 nights in Feb 2024

6/10

location was excellent
Stayed 1 night in Jun 2024

6/10

Room has a bad smell
Stayed 1 night in Feb 2025

8/10

Good
Stayed 1 night in Nov 2024

4/10

The hotel was more like a motel.I didnt like the access to the outside which wasn't shown on the site. The rooms are outdated. The bath tub was rusted out. The mattress cover had a huge yellow stain on it. I was supposed to stay for 5 nights but i checked out in 3, I couldn't take it anymore. Neither ice machines worked. And the fridge in the room wasnt cold.
Stayed 5 nights in Mar 2025

6/10

The train is loud every day.
Stayed 1 night in Dec 2024