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Quality Inn & Suites West Chase

2.5 star property
Travelers can recharge with complimentary coffee or tea in the welcoming lobby before heading to the hotel gym for an energizing workout.

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Photo gallery for Quality Inn & Suites West Chase

Desk, iron/ironing board, cribs/infant beds, free WiFi - Quality Inn & Suites West Chase (Houston)
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cribs/infant beds, free WiFi - Quality Inn & Suites West Chase (Houston)
Fitness facility - Quality Inn & Suites West Chase (Houston)
Exterior - Quality Inn & Suites West Chase (Houston)
Lobby - Quality Inn & Suites West Chase (Houston)
Quality Inn & Suites West Chase in Westchase offers convenient amenities for road-weary guests. Visitors can connect to WiFi throughout their stay, take advantage of the practical dry cleaning and laundry services, and park their RV or truck with ease in the self-parking area.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1 King Bed, Nonsmoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Upgrade

Desk, iron/ironing board, cribs/infant beds, free WiFi

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Desk, iron/ironing board, cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Houston, Quality Inn & Suites West Chase is in the city center. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center. Spend some time exploring the area's activities, including golfing. Visit our Houston travel guide
Map
2930 W Sam Houston Pkwy S, Houston, TX, 77042

What's nearby

  • Westheimer Road
    Westheimer Road
    2 min walk - 0.1 miles
  • Philips 66
    5 min walk - 0.3 miles
  • Harwin Drive Shopping District
    1 min drive - 1.4 miles
  • Remington College
    5 min drive - 1.4 miles
  • Texas Training & Conference Centers
    6 min drive - 1.7 miles

Getting around

  • Kinder Station
    17 min drive
  • George Bush Intercontinental Airport (IAH)
    50 min drive

Restaurants

  • McDonald's
    10 min walk
  • Dunkin'
    10 min walk
  • Wendy's
    13 min walk
  • Dakar Street Food
    15 min walk
  • Whataburger
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Quality Inn & Suites West Chase pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites West Chase?

Check-in start time: 3 PM; Check-in end time: 7 AM.

What time is check-out at Quality Inn & Suites West Chase?

Check-out is at 11 AM.

Where is Quality Inn & Suites West Chase located?

Located in Westchase, this hotel is 0.2 mi (0.2 km) from Westheimer Road and within 3 mi (5 km) of Harwin Drive Shopping District and Halliburton Headquarters. Royal Oaks Village and West Houston Medical Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites West Chase Reviews

6.6

6.8

Cleanliness

8.0

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 271 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 232 out of 1000 reviews

Reviews

Verified

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff which was the best part of my stay. Room size was great but it was a bit stuffy in there air wise, even with the ac on.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac made alot of noise so did fridge but room was nice and clean
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Guohao

Liked: Staff & service, amenities, property conditions & facilities
The staff is so nice to change the room to the third floor when I found out the rooms in the second floor has 3 roaches. Third floor is clean, second floor needs to clean
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

naseeb ullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not good place to stay with family and kids
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They stay was wonderful good location accessible to many stores and restaurants. Only issue that bugged me (no pun intended) were mosquitos Both mosquitoes coming in from underneath the door every time I killed two 3 more appeared. I had to put a towel infront of the door to keep them from coming in. Over great stay
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Isaac

Basic Motel. Basic services, somewhat functional and at affordable rates. Good location and access to freeway and busy Westheimer Street and West Chase district offices. They need a $50 deposit upfront unlike other standard Business Hotels in the city. Ok for a brief stay on a budget.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

TOLA

Liked: Staff & service
Disliked: Cleanliness
The property needs lots of TLC. The hallway needs cleaning/Vaccuming, the room can do with some deep cleaning because it has a weird lingering odor. The staffs are really helpful and ready to help.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Nisar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the staff and service. I got to the hotel very late at night and it was quick and easy to check in. Property was not well maintained though. Sink had water standing when used and tap was rusty and old. No hot water in the morning for shower. Wasn’t fixed for until I checked out. I am glad I was there for only one night.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Only stay if nothing else.

Hotel was double booked and was unable to stay. Hotel was dirty, with horribly stained carpet, and smelled like mildew. People at the front desk were nice. All my impressions are from just walking in. Area around the hotel was very run down and not maintained. Reflected what the inside looked like. It hasn't been updated since 2000 probably. *Context* I tried to stay during the effects of hurricane Beryl, personally double booking should NEVER happen. Its not okay when airports do it. its not oaky if hotels do it.
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Swaneka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel well recommended
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

ANNIE HONGAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was very dirty and feel unsafe
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Maya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had roaches, the hot water didn’t work, the heat didn’t work, and the breakfast was scarce.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

raisa

Liked: Staff & service
Disliked: Cleanliness, amenities
No hot water had roaches nice sizes room and internet doesn't work was there for business and small vacation
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kaylee

Liked: Cleanliness, staff & service
I guess the only really upsetting part was no hot water but everything else was perfectly fine
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had no hot water. Front desk offered checking out as the only solution.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

TyBreun

Disliked: Staff & service, amenities, property conditions & facilities
Front counter staff was very rude and had no sense of urgency when I was trying to check in/out. I had roaches in my room and immediately checked out.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service
Clening
Stayed 1 night in Jan 2026
Verified

8/10 Good

Amy

Liked: Amenities
Disliked: Cleanliness
It was wonderful, except hmmm….a little surprising to find so many strange small bugs lurking on floors and walls in my room. And the rug near the nice table was a bit sticky from a previous guest’s mess. But I stayed committed & didn’t leave, instead I enjoyed my stay!
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Christina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a few things wrong like the remote not working for the tv( not a big deal), there was no cold water coming out of the sink in the restroom, the swimming pool was closed and we had roaches in our room. My cousin had her own room and her tv remote wasn’t working either, she was told by the front desk to use her phone to watch tv lol. Definitely not staying there again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, great breakfast, comfy room

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Shahnawaz

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was greeat
Stayed 1 night in Aug 2025