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Platinum Inn and Suites

3.5 star property
Fast WiFi keeps travelers connected while efficient check-in services save precious vacation time at this practical lodging option in Northside

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Photo gallery for Platinum Inn and Suites

Egyptian cotton sheets, desk, blackout drapes, soundproofing - Platinum Inn and Suites (Houston)
Egyptian cotton sheets, desk, blackout drapes, soundproofing - Platinum Inn and Suites (Houston)
Private kitchenette - Platinum Inn and Suites (Houston)
Exterior - Platinum Inn and Suites (Houston)
Combined shower/tub, deep soaking tub, rainfall showerhead - Platinum Inn and Suites (Houston)
Platinum Inn and Suites offers essentials for a productive stay. The Northside location features laundry facilities and a business center. Guests enjoy reliable in-room WiFi and the helpful multilingual staff who ensure a smooth check-in process.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Private kitchenette

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, Accessible, Non Smoking

Private kitchenette

Deluxe Studio Suite, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Egyptian cotton sheets, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Northside, a neighborhood in Houston, is home to Platinum Inn and Suites. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park or Toyota Center. Visit our Houston travel guide
Map
12410 Northwest Fwy, Houston, TX, 77092

What's nearby

  • Daikin Park
    Daikin Park
    14 min drive - 14.1 miles
  • The George R. Brown Convention Center
    George R. Brown Convention Center
    15 min drive - 15.5 miles
  • Toyota Center
    Toyota Center
    15 min drive - 14.5 miles
  • NRG Stadium
    NRG Stadium
    19 min drive - 18.5 miles
  • Cinemark Tinseltown Houston 290
    17 min walk - 0.9 miles

Getting around

  • Kinder Station
    19 min drive
  • George Bush Intercontinental Airport (IAH)
    34 min drive

Restaurants

  • McDonald's
    11 min walk
  • Starbucks
    14 min walk
  • Dairy Queen
    3 min drive
  • Pappas Bar-B-Q
    3 min drive
  • Whataburger
    3 min drive

About this property

Platinum Inn and Suites

Hotel near Memorial City Mall
Platinum Inn and Suites provides amenities like laundry facilities and a business center. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-in, multilingual staff, and a 24-hour front desk
  • Smoke-free premises
Room features
All guestrooms at Platinum Inn and Suites offer thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Heating and fans
  • Bathrooms with rainfall showers and deep soaking tubs
  • 50-inch LED TVs with premium channels and DVD players
  • Separate sitting areas, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • DVD player

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Platinum Inn Houston
Platinum Inn Suites
Platinum Inn Suites
Platinum Inn and Suites Hotel
Platinum Inn and Suites Houston
Platinum Inn and Suites Hotel Houston

Frequently asked questions

Is Platinum Inn and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platinum Inn and Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Inn and Suites?

Check-out is at 11:00 AM.

Where is Platinum Inn and Suites located?

Located in Northside, this hotel is within 6 mi (10 km) of Karbach Brewing, Marq*E Entertainment Center, and Memorial Hermann Greater Heights Hospital. Houston Arboretum and Nature Center and Memorial City Mall are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Platinum Inn and Suites Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 285 out of 554 reviews
Rating 8 - Good. 121 out of 554 reviews
Rating 6 - Okay. 52 out of 554 reviews
Rating 4 - Poor. 33 out of 554 reviews
Rating 2 - Terrible. 63 out of 554 reviews

Reviews

Verified

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room nice and clean. Front desk very nice and helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities
Clean,accessible with a friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

My name Jose eliseo reynaga jr

Liked: Amenities
Friendly people. Clean rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and very clean. Great location.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Felton

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kyle c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly. For the price you can’t beat it!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

sean

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and quiet!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Merari

Liked: Staff & service, amenities, property conditions & facilities
Staff is very helpful and nice ...location is very convenient and clean ...i love comming here im a frequent visitor...
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying here. And I actually liked it. It’s cozy and quiet.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean bathroom
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Krzysztof

Liked: Cleanliness, property conditions & facilities
It is a clean and quiet property. Don’t expect any thrills like breakfast. Basic stay but for the money we were satisfied.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

LaToshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was only there for a day and hf and everything is good. Only stayed in the room to sleep and shower. Not sure if of breakfast but there is a ihop literally right next door and just ate breakfast there
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We and my husband went for a weekend and staff was very nice. They made last minute accommodations for me since I can't get up stairs. Rooms were a decent size. And was quiet. Sit in the same parking lot as a Mexican restaurant and an IHop.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping came in everyday to clean the room and we really appreciated that. The area was safe and clean. The last night we were there, there was loud mexican music blaring from the room next door until 1am. That wasnt ideal but we were tired so slept through
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Very modern design. It’s a bit sketchy on the outside, but the rooms look very nice, clean and modern. I must say however, I was not provided any information about wifi when I checked in, and when I tried calling the front desk, it seems like the phone wouldn’t work.But nevertheless, even the front office had a very clean smell which is a very good sign. Lastly the check in/check out process was super quick and easy. Enjoyed my stay overall!
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Only cereal for breakfast
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Briana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very raggedy looking for $68-70 for a room. The lady at check in asked me to give her $10 for a non smoking room then when I told her I paid online she said oh it doesn’t say it online but I need $10 deposit because people try to keep the key but I refused because it should state any fees online, she was rude. She gave me a room and it smelled Smokey even had an ash tray in there also the bathroom door had a hole in it. I took a video when I first walked in for proof. Would not recommend this hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Italie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place to stay!
Stayed 5 nights in Oct 2024
Verified

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not at all what the description was. And no water pressure in shower or sink, we ended up leaving and not staying at all.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Trevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 2 nights in Mar 2025
Verified

8/10 Good

brand

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Nice room would stay here again
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
Fine but odd. They scrimp on the basics - half roll of toilet paper, few pillows, no tissues. Loveseat was in really rough shape. Brackets but missing towel bars. We ended up cutting our stay short. Doesn’t feel like a professional operation.
Stayed 2 nights in Dec 2025