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Hyatt Regency Houston West

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hyatt Regency Houston West

Terrace/patio
Creator video
Exterior
Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

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  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 2,170 reviews
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the neighborhood

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 2.3 miles
  • Bear Creek Pioneers Park - 4 min drive - 2.6 miles
  • CityCentre - 4 min drive - 3.9 miles
  • Memorial City Mall - 6 min drive - 5.3 miles
  • Westheimer Rd - 8 min drive - 4.7 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Hotel near Bear Creek Pioneers Park
Located close to Memorial City Mall, Hyatt Regency Houston West provides a terrace, a coffee shop/cafe, and a garden. The on-site American cuisine restaurant, Cafe on the Lake, offers breakfast, brunch, lunch, light fare, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Breakfast (surcharge), express check-out, and multilingual staff
  • An elevator, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All 400 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Frequently asked questions

Does Hyatt Regency Houston West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Hyatt Regency Houston West pet-friendly?

Yes, Hyatt Regency Houston West allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Houston West?

Self parking is free at this property.

What time is check-in at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Regency Houston West?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Houston West located?

Located in Memorial, this hotel is 1.9 mi (3 km) from Bear Creek Pioneers Park and within 12 mi (20 km) of Memorial City Mall and Katy Mills Mall. Downtown Aquarium and Saint Arnold Brewing Company are also within 20 mi (32 km).

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Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 660 out of 1099 reviews
Rating 8 - Good. 197 out of 1099 reviews
Rating 6 - Okay. 117 out of 1099 reviews
Rating 4 - Poor. 59 out of 1099 reviews
Rating 2 - Terrible. 66 out of 1099 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and relaxing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Fuad

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff. Room clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Koi pond, and staff Mr Jared and Mr mark and all front desk staff awesome ppl
Stayed 4 nights in Jun 2025

8/10 Good

Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, small beds
Stayed 3 nights in Jun 2025

10/10 Excellent

NIKEA

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Jun 2025

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was pleasant
Stayed 1 night in May 2025

10/10 Excellent

Micole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, we really enjoyed our stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Windy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a friendly environment. I really enjoyed the staff
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful hotel,made me feel like royalty.the water in the shower wasnt warm enough.that was disappointing
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and warm atmosphere in lobby/dining area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a beautiful layout with thoughtful spaces to rest and enjoy Architecture and Interior Design. Attention to details in the amenities was deeply appreciated.
Stayed 5 nights in May 2025

6/10 Okay

Olaide

I wasn’t fully satisfied, but it did what needed to be done.
Stayed 2 nights in Jun 2025

8/10 Good

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. We had the family stayed for 2 days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jawad

Liked: Amenities
Great!
Stayed 2 nights in May 2025

8/10 Good

Kirk

We had to change rooms because the television didn’t work. The front desk person brought us our new key, which was nice. The main restaurant was closed for the evening but they did serve a dinner in the smaller lounge. We decided to eat out. The property is old but seems to taken decent care of. The ceiling in the second room we stayed in looked like it was going to cave in due to water damage. Overall it was a decent stay for the one night we stayed.
Stayed 1 night in Jun 2025

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here and I really liked it. It’s beautiful and the pond with fish inside was different than any other hotel I’ve been to. I would definitely recommend it to others!
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Liked: Staff & service, amenities
Shower not very hot, toilet very weak flush. Beautiful lobby and restaurant and bar.
Stayed 1 night in May 2025

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, very clean and comfortable to be in. The staff was very kind. Rooms were
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Apr 2025