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Hyatt Regency Houston West

3.5 star property
Suburban hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Lobby
Lobby
Exterior
Exterior
Hyatt Regency Houston West provides a peaceful setting with its garden and outdoor pool. Guests can savor American dishes at Cafe on the Lake, relax with a drink at the bar, and stay connected using the in-room WiFi. The hotel's location offers easy access to nearby shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(45 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
Separate bedroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 2.3 miles
  • Bear Creek Pioneers Park - 4 min drive - 2.6 miles
  • CityCentre - 4 min drive - 3.9 miles
  • Memorial City Mall - 6 min drive - 5.3 miles
  • Westheimer Road - 8 min drive - 4.7 miles

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hibachi Grill And Buffet - ‬2 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Becks Prime - ‬19 min walk

About this property

Hyatt Regency Houston West

Hotel near Bear Creek Pioneers Park
Located close to Memorial City Mall, Hyatt Regency Houston West provides a terrace, a coffee shop/cafe, and a garden. The on-site American cuisine restaurant, Cafe on the Lake, offers breakfast, brunch, lunch, light fare, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Breakfast (surcharge), express check-out, and luggage storage
  • Coffee/tea in the lobby, concierge services, and meeting rooms
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All 400 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day
  • Tourism fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Frequently asked questions

Does Hyatt Regency Houston West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Hyatt Regency Houston West pet-friendly?

Yes, Hyatt Regency Houston West allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Houston West?

Self parking is free at this property.

What time is check-in at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Regency Houston West?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Houston West located?

Located in Memorial, this hotel is 1.9 mi (3 km) from Bear Creek Pioneers Park and within 12 mi (20 km) of Memorial City Mall and Katy Mills Mall. Downtown Aquarium and Saint Arnold Brewing Company are also within 20 mi (32 km).

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Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 697 out of 1160 reviews
Rating 8 - Good. 210 out of 1160 reviews
Rating 6 - Okay. 123 out of 1160 reviews
Rating 4 - Poor. 63 out of 1160 reviews
Rating 2 - Terrible. 67 out of 1160 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, plenty of food choices.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tien Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here, clean and nice staff
Stayed 1 night in Jul 2025

8/10 Good

Roque

Liked: Staff & service
we liked the lobby and the cafe area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Duaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vacation went well because I stayed at this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Weyley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning and staff great
Stayed 2 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and relaxing stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2025

8/10 Good

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a wonderful scent throughout. Friendly staff, clean rooms, and free parking. More of a business hotel, but it was perfect for our stopover in Houston
Stayed 2 nights in Aug 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite hotels to stay at in the energy corridor, it is quiet, clean, and easy access to the freeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Fuad

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, cute, quiet and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean property.
Stayed 3 nights in Jul 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Love the amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Looks just like the pictures. Rooms and bathrooms are a bit dated but clean! Would stay here again
Stayed 1 night in Jul 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service
Staff was great, hotel is just a little older .
Stayed 1 night in Aug 2025

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, property conditions & facilities
The area was so quiet and I was not expecting it to be as big as it was!! Good study areas as well..
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members from the person in valet parking to the registration desk to the wait staff in the food areas were very friendly and efficient and very responsive to questions and requests. Without question, I would stay at this facility again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and friendly staff. Room clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Arielle

Liked: Cleanliness, amenities
Very impressed with our stay. The room smelt Smokey, I did not like that. However, otherwise it was wonderful.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Could use updating of the rooms and property
Stayed 1 night in Jul 2025

8/10 Good

Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, small beds
Stayed 3 nights in Jun 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 2 nights in Jun 2025