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Hyatt Regency Houston West

3.5 star property
Travelers can relax by the outdoor pool or enjoy open-air dining at this well-situated hotel near Memorial City Mall and beautiful parks

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Photo gallery for Hyatt Regency Houston West

Lobby - Hyatt Regency Houston West (Houston)
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Exterior - Hyatt Regency Houston West (Houston)
Terrace/patio - Hyatt Regency Houston West (Houston)
Lobby - Hyatt Regency Houston West (Houston)
Hyatt Regency Houston West provides a peaceful setting with its garden and outdoor pool. Guests can savor American dishes at Cafe on the Lake, relax with a drink at the bar, and stay connected using the in-room WiFi. The hotel's location offers easy access to nearby shopping.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.4 out of 10
Very good
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

About the neighborhood

Located in Memorial, a neighborhood in Houston, Hyatt Regency Houston West is in a shopping district and near theme parks. Memorial City Mall and Katy Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park or Toyota Center. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Houston travel guide
Map
13210 Katy Fwy, Houston, TX, 77079

What's nearby

  • Daikin Park
    Daikin Park
    19 min drive - 20.0 miles
  • Toyota Center
    Toyota Center
    20 min drive - 20.4 miles
  • NRG Stadium
    NRG Stadium
    23 min drive - 23.9 miles
  • Darrell Tully Stadium
    3 min drive - 1.9 miles
  • Katy Mills Mall
    13 min drive - 14.2 miles

Getting around

  • Houston Station
    20 min drive
  • George Bush Intercontinental Airport (IAH)
    35 min drive

Restaurants

  • Whataburger
    2 min drive
  • Hibachi Grill And Buffet
    2 min drive
  • Chick-fil-A
    3 min drive
  • Panera Bread
    2 min drive
  • Sonic Drive-In
    2 min drive

About this property

Hyatt Regency Houston West

Hotel near Bear Creek Pioneers Park
Located close to Memorial City Mall, Hyatt Regency Houston West provides a terrace, a coffee shop/cafe, and a garden. The on-site American cuisine restaurant, Cafe on the Lake, offers breakfast, brunch, lunch, light fare, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Breakfast (surcharge), express check-out, and ATM/banking services
  • Coffee/tea in the lobby, luggage storage, and an elevator
  • Guest reviews speak highly of the dining options, helpful staff, and location
Room features
All 400 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 65-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Frequently asked questions

Does Hyatt Regency Houston West have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–10:00 PM.

Is Hyatt Regency Houston West pet-friendly?

Yes, Hyatt Regency Houston West allows pets (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 65.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Houston West?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Regency Houston West?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Houston West located?

Located in Memorial, this hotel is 1.9 mi (3 km) from Bear Creek Pioneers Park and within 12 mi (20 km) of Memorial City Mall and Katy Mills Mall. Downtown Aquarium and Saint Arnold Brewing Company are also within 20 mi (32 km).

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Reviews

Hyatt Regency Houston West Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 828 out of 1362 reviews
Rating 8 - Good. 244 out of 1362 reviews
Rating 6 - Okay. 152 out of 1362 reviews
Rating 4 - Poor. 66 out of 1362 reviews
Rating 2 - Terrible. 72 out of 1362 reviews

Reviews

Verified

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great super friendly
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice and clean hot tub was great as well
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Bernabe

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean room and excellent customer service.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and the entire place was clean an inviting.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was very friendly. The lobby of the hotel was nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JEANINE

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff were helpful and friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Property was beautiful. Lots of areas for sitting and socializing. The Koi fish in the lobby was a nice touch too. Rooms don't come with microwaves or fridges but staff was able to locate a fridge. Overall stay was great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically rested up for spring break and enjoyed the stay. Relaxation. Sort of away from the downtown events such as the galleria area. The lobby area was BEAUTIFUL now the room could use some updates.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I walked in the staff was friendly and helpful. My room was spacious and clean. We dined at one of the restaurants at the hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dong

Liked: Cleanliness, property conditions & facilities
Clean room, staff is friendly and helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Alea

Liked: Cleanliness, amenities, property conditions & facilities
This was a really nice hotel. Its in a fairly reasonable location. It was clean and parking was free. The room decor is a bit outdated but the tv was pretty big and had good channels. The room was also spacious.
Stayed 1 night in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Clean roof. Friendly staff. Great cocktails
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KAYLA

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice area, quiet, LOVE THE LOBBY. So pretty!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, easy parking, and great lobby space with koi fish. We enjoyed having a drink in the lobby by the fish. During the winter holidays, the lobby gets extra decorations. Clean, comfortable room. There is freeway noise on the freeway side, but that’s everywhere in Houston.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good and beautiful interior with koi fish pond
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay here, clean and nice staff
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ignacio

Liked: Amenities
We payed for two nights but stayed for one night. The smell of the room was unbearable it had a funk smell, musky and stinky feet. The pillows smelled like wet feathers. Room are outdated. Staff was very friendly. Koi pond is nice. Bar area is nice and friendly.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness
Disliked: Amenities
The open areas were nice. Room was clean. Bathroom was a bit dated compared to the rest of the environment. Tiny bottles of shampoo and body wash, plan to bring more or ask the front desk for more. Caulking in the bathroom was old and not well done; hard water stains in the shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great maintained property, nice lobby area. Staff was friendly and helpful. Nice size room!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Allia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. My son always love feeding the fish!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and friendly staff
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The bed was super comfortable. Exactly what we needed.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dominador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & front & bar staff are so nice & accomodating. Will defiitely stay again. Keep it up!!!
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Farnaz

Liked: Cleanliness, staff & service
The hotel staff are nice, the service is good at the hotel needs renovation. Furniture and the structure of the hotel are very dated.
Stayed 1 night in Nov 2025