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Overview of JW Marriott Houston Downtown

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
55-inch LCD TV with cable/satellite channels, iPad
In-room safe, desk, laptop workspace, iron/ironing board

JW Marriott Houston Downtown

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationDowntown Aquarium11 min walk
    Popular LocationGeorge R. Brown Convention Center13 min walk
    Popular LocationToyota Center15 min walk
    AirportHouston, TX (HOU-William P. Hobby)24 min drive

Choose dates to view prices

About this area

Houston

Located in Houston, JW Marriott Houston Downtown is in the city center and near a metro station. Toyota Center and Hobby Center for Performing Arts are cultural highlights, and some of the area's popular attractions include Downtown Aquarium and Children's Museum of Houston. Houston Natural Science Museum and Houston Zoo are not to be missed.
Popular Location

What's nearby

  • Christ Church Cathedral - 4 min walk
  • House of Blues Houston - 9 min walk
  • Downtown Aquarium - 11 min walk
  • George R. Brown Convention Center - 13 min walk
  • Toyota Center - 15 min walk

Getting around

  • Central Station Main - 1 min walk
  • Houston Station - 17 min walk
  • Houston William Hobby Airport (HOU) - 23 min drive

Restaurants

  • Main Kitchen – Restaurant with a bar offering local cuisine. Serves breakfast, lunch, and dinner daily.
  • 806 Lounge – Lobby lounge offering American cuisine. Open daily.

About this property

JW Marriott Houston Downtown

Luxury Houston hotel in Downtown Houston, walk to Discovery Green
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. All 328 rooms boast iPads and offer WiFi and 24-hour room service. Other amenities available to guests include LCD TVs, refrigerators, and coffee makers.
JW Marriott Houston Downtown offers 328 air-conditioned accommodations with iPads and laptop-compatible safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club.
Spa by JW has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17.95 per stay)
  • Available in some public areas: WiFi (USD 17.95 per stay)

Parking and transportation

  • Valet parking on site (USD 42 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (14000 square feet)
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Cable/satellite channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 17.95 per stay (rates may vary)
  • Valet parking fee: USD 42 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

JW Marriott Hotel Houston Downtown
JW Marriott Houston Downtown
JW Marriott Houston Downtown Hotel
JW Marriott Houston Hotel
Jw Marriott Houston Houston
JW Marriott Houston Downtown Hotel
JW Marriott Houston Downtown Houston
JW Marriott Houston Downtown Hotel Houston

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 659 out of 866 reviews
5 - Excellent 76%
Rating 4 - Good. 121 out of 866 reviews
4 - Good 14%
Rating 3 - Okay. 44 out of 866 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 866 reviews
2 - Poor 2%
Rating 1 - Terrible. 22 out of 866 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. The valet service was quick and efficient; they always had my car ready in time. The room was clean, spacious, and has chic decor.
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful,My room was spacious and everything work. I want to take the time tell you how thank you and thank you again for,the champagne.
Stayed 2 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful!! Will go again.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice stay. The room was clean and well put together. I pay particular attention to the bathroom so, the shower was a little “calcified” around the edges but nothing my shower shoes choice not handle. I would recommend this place. I didn’t use any of the amenities while I was there. Location wasn’t ideal for me but it wasn’t too far away from other locations.
Stayed 2 nights in Apr 2021