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Hotel Willowbrook

2.0 star property

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Photo gallery for Hotel Willowbrook

A spacious lobby with a high ceiling, a reception desk, and a seating area with sofas and a coffee table. - Hotel Willowbrook (Houston)
A multi-story hotel with a modern facade, large windows, and a prominent entrance with the hotel name. - Hotel Willowbrook (Houston)
A hotel room with a bed, a desk, a chair, a sofa, and a television. - Hotel Willowbrook (Houston)
A reception area with a desk, two chairs, a computer, and framed pictures on the wall. - Hotel Willowbrook (Houston)
A hotel dining area with multiple tables and chairs, a counter with a beverage station, and patterned carpet flooring. - Hotel Willowbrook (Houston)
Hotel Willowbrook provides everything you need. Guests can connect to free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Classic Single Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

A hotel room with a sofa, two single beds, a desk, a TV, and a framed picture on the wall.

Classic Double or Twin Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Senior Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Senior Single Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE TWO QUEEN BEDS NON SMOKING

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4
  • Free WiFi

DOUBLE Accessible KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Willowbrook, a neighborhood in Houston, Hotel Willowbrook is near theme parks. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Six Flags Hurricane Harbor Splashtown. Looking to enjoy an event or a game while in town? See what's happening at Aerodrome or Berry Center. Visit our Houston travel guide
Map
9050 Mills Rd, Houston, TX, 77070

What's nearby

  • A baseball stadium with a city skyline in the background.
    Daikin Park
    28 min drive - 28.8 miles
  • Aerodrome
    12 min walk - 0.7 miles
  • Willowbrook Mall
    18 min walk - 1.0 mile
  • Mountasia Houston
    3 min drive - 1.7 miles
  • Stone Moves Indoor Rock Climbing
    5 min drive - 1.4 miles

Getting around

  • Houston Station
    27 min drive
  • George Bush Intercontinental Airport (IAH)
    28 min drive

Restaurants

  • McDonald's
    19 min walk
  • P.F. Chang's China Bistro
    18 min walk
  • Hooters
    15 min walk
  • Margarita’s Coffee
    14 min walk
  • Kolache Factory
    12 min walk

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 412714718

Frequently asked questions

Is Hotel Willowbrook pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Willowbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Willowbrook?

Check-out is at 11:00 AM.

Where is Hotel Willowbrook located?

Located in Willowbrook, this hotel is within 1 mi (2 km) of Aerodrome, Houston Methodist Willowbrook Hospital, and Willowbrook Mall. Mountasia Houston and Stone Moves Indoor Rock Climbing are also within 2 mi (3 km).

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Reviews

Hotel Willowbrook Reviews

5.2

4.6

Cleanliness

4.4

Amenities

6.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 14 out of 33 reviews

Reviews

Verified review

6/10 Okay

jon

Liked: Staff & service
Disliked: Cleanliness, amenities
Super friendly staff. Hotel just needs some me work in terms of cleanliness and appeal. Maybe fresh paint. And new carpet would be a perfect stay.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

cheyenne

Liked: Amenities
4 stars for service. 3.5 stars the hotel. This hotel is under new management, so in the 2 weeks of them owning it, they did a nice job. I think there were some parts about the stay that made me give it 3.5. But the amazing service gets a 4. They were very accommodating our first night, helped us out. Pool is closed, but they are fixing it. They said they have big plans for it, so i’m excited to see how far they go with it. Standard brekkie, but saved the day. We enjoyed our stay very much. Thank you and good luck to the new management.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, quiet, feels safe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Jiayou

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pretty run down, gym and pool are out of service. Room smells weird.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Hakeem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car Parking was secure that’s all.
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Van

Disliked: Cleanliness, property conditions & facilities
No housekeeping/room service for 4 days... Swimming pool closed... Nah nah
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old there was no signage to let you know where you was. The room was dirty the walls need paint there was spider webs in the corner, I had to ask for new sheets and pillowcases because there was other people's hair.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of service, the hotel was dirty, bugs were on the wall, mattress were outside near the garbage, sign on the building was scraped off, terrrible spot!
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Alazia

Disliked: Staff & service, property conditions & facilities
Roaches in room 405 Alazia Bufford thats my name Stayed 3/13-16th Nobody came to clean up rooms Overall it look abandoned and staff was nice but hotel was a flop
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Cordell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was the worst I ever stayed in...the room smells bad very outdated & not clean I will never stay here again looks nothing like the pictures they portray online
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

OC

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you expect value at this price point, don’t! I gave it a go. I’ll stick around 150/night. This hotel smells like urine. Rust everywhere. There was remodeling happening on one of the floors. Only one elevator worked. Although there was never enough foot traffic to cause delay. When you think of run down, Think of this hotel. And what was that white stuff on the couch. Yuck.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities
Hotel was poorly maintained, dirty and had a bad smell. Conditions worsened through the elevator and hallway as we made it to our room. As soon as we entered we noticed several cockroaches! We immediately left and requested a refund and the person at the counter said they were aware but the roaches were only confined to a couple rooms. I have yet to receive an email confirming refund was issued
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Amenities
Looked better in pictures than in person
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Jonahatan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place isn't what it looks like in the photos.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend Expedia to deal with this hotel, till when the hotel is full renovated. There was no breakfast. No service. Not clean.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Myriam

Disliked: Amenities, property conditions & facilities
el estacionamiento super bien,la comida era algo muy simple
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Cristal

Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Tegra

Stayed 1 night in Jun 2026
Verified review

8/10 Good

Thomas

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mariam

Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Tiara

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Corey

Stayed 1 night in Mar 2026
Verified review

8/10 Good

BRODRICK

Stayed 3 nights in Mar 2026