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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
Hotel in Houston with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
Reception
37-inch flat-screen TV with cable channels, TV, MP3 dock
Free daily on-the-go breakfast
Suite, 1 Bedroom, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, MP3 dock
Located in Willowbrook, Homewood Suites by Hilton Houston - Willowbrook Mall offers to-go breakfast and in-room WiFi. Enjoy on-site shopping, basketball, volleyball, or relax by the lobby fireplace. Helpful staff and convenient dry cleaning services impress visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 83 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
7655 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 1 min walk - 0.0 miles
  • Houston Methodist Willowbrook Hospital - 10 min walk - 0.6 miles
  • Sam Houston Race Park - 4 min drive - 3.5 miles
  • Champions Golf Club - 4 min drive - 2.6 miles
  • Vintage Park - 5 min drive - 4.7 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Food Court (Willowbrook Mall) - ‬13 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Quotes - ‬3 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

Hotel located in Willowbrook
At Homewood Suites by Hilton Houston - Willowbrook Mall, you can look forward to free to-go breakfast, a free grocery shopping service, and a shopping mall on site. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tennis courts, express check-out, and express check-in
  • A 24-hour front desk, free newspapers, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and kitchens

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  • Pet friendly
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to February 28 2026 (dates subject to change):
  • Breakfast
  • Business center
  • Recreation facilities
  • Swimming pool
The property will be renovating from July 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

Is Homewood Suites by Hilton Houston - Willowbrook Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Houston - Willowbrook Mall?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-out is at 11 AM.

Where is Homewood Suites by Hilton Houston - Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall and Stone Moves Indoor Rock Climbing. Houston Methodist Willowbrook Hospital and Aerodrome are also within 1 mi (2 km).

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Reviews

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

7.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 230 out of 389 reviews
Rating 8 - Good. 92 out of 389 reviews
Rating 6 - Okay. 30 out of 389 reviews
Rating 4 - Poor. 19 out of 389 reviews
Rating 2 - Terrible. 18 out of 389 reviews

Reviews

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel would get a higher rating if not for the constant smell of marijuana in the halls. The staff was good. Room was clean. Breakfast was service able. We told the staff of the smells and the response was, “I’m not surprised.”
Stayed 2 nights in Aug 2025

6/10 Okay

Marco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathtub was clogged and dirty
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities, communication
Really good services!
Stayed 1 night in Jul 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay there. The only complaint was the hot water wasn't working.
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfy in Houston

The rooms were spacious and comfortable, and exceptionally clean. The staff was welcoming and friendly… and the facility was well maintained
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

paula

Would not recommend
Stayed 1 night in May 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LWT

Visit family and friends. Staff was very friendly and helpful. Linda at the front counter was quick at check in & informative of the area.
Stayed 1 night in Jun 2023

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, no paper thin wall that I can hear from outside of my room door
Stayed 2 nights in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Waffle machine was broken. Decaf coffee machine was broken. Otherwise nice price.
Stayed 2 nights in Oct 2023

2/10 Terrible

Heriberto

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My truck and 3 other vehicles got broken into and found out they don't have any cameras in front of property
Stayed 1 night in Oct 2024

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort

joel

musty smell in room. we cleaned hard surfaces and spray to freshen,, discovered water leak. carpet saturated, wet luggage. had to change room in the middle of the night. wet carpet was the cause of musty smell. not a plesant stay.
Stayed 2 nights in Aug 2023

6/10 Okay

Katie

Liked: Staff & service
It was ok. Needed a thorough cleaning and repairs to broken items (like toilet seats, phones, etc)
Stayed 1 night in Oct 2025

10/10 Excellent

Sentell

Liked: Cleanliness, staff & service, amenities
Love it
Stayed 1 night in Oct 2025

10/10 Excellent

Veronica Cortes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy amplios los Cuartos, el personal excelente
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria de la Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien y la habitación confortable
Stayed 2 nights in Oct 2025

2/10 Terrible

keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t much to like , at check in the front desk manager either seemed to didn’t know much or just didn’t care. Put us in a room that was at the first floor entrance and the door was propped open. So asked did they have anything else ? Then replied we have a room on the2nd floor. That room seemed old and very drafty. The toilet backed up . Asked for a plunger, they said ok, will bring it. 30minutes later the person shows up and plungers the toilet. We had to walk around to our vehicle , because of the construction going on in the front lobby entrance to the rooms. Thank goodness it didn’t it wasn’t raining at the time. They just didn’t seem interested in their customers needs. Oh don’t let me start on the breakfast. The cereal was stale, the fruit seemed too ripe, the eggs were like water, the Hogarth was opened. The apple and orange juice tasted like. I believe we will not revisit or stay in that place for a long time, if ever.
Stayed 2 nights in Jul 2025

4/10 Poor

Ke'Aera

Disliked: Staff & service, property conditions & facilities
…
Stayed 3 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful. We came in early with loads of baggage and they gave us a room without an extra fee. Held our bags until we were ready to go to the airport. Only issue was there was an odd smell in the stairway. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Apr 2025

8/10 Good

Ruediger

Ist sehr in die Jahre gekommen und benötigt eine komplette Überholung. Bin dort schon seit vielen Jahren Gast aber der Service wird immer weiter zurückgefahren.
Stayed 3 nights in Jun 2025

2/10 Terrible

Carla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water on loop cold water, the elevator was broke you had to walk up the steps, staff was not friendly, food was undercooked bathroom tub had no stopper. it was like a motel six and they turned the light off.
Stayed 3 nights in May 2025

4/10 Poor

TYREE L

Liked: Cleanliness
Disliked: Staff & service
Overall svc was severely lacking. Toilet issues, housekeeping, and sink issues. None of which were addressed. Even after several calls and in person requests. The hotel was clean, the area was convenient, and the food choices are plentiful in the area. However, the unresolved issues made my stay less enjoyable. I will have to chose another hotel upon my definite return to Houston. drain
Stayed 4 nights in Apr 2025

10/10 Excellent

Lisaa

Liked: Cleanliness, staff & service, property conditions & facilities
Property could be updated inside
Stayed 2 nights in Mar 2025

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