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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
Hotel with free breakfast, steps from Willowbrook Mall

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Photo gallery for Homewood Suites by Hilton Houston - Willowbrook Mall

Terrace/patio
37-inch flat-screen TV with cable channels, TV, MP3 dock
Exterior
Fridge, microwave, stovetop, dishwasher
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 83 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 83 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 46 sq m
  • Sleeps 5
  • 1 King Bed

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  • Free WiFi
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Residence Inn Houston Northwest/Willowbrook

About the neighborhood

Map
7655 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall - 1 min walk - 0.0 miles
  • Houston Methodist Willowbrook Hospital - 10 min walk - 0.6 miles
  • Aerodrome - 13 min walk - 0.7 miles
  • Sam Houston Race Park - 4 min drive - 3.5 miles
  • Vintage Park - 5 min drive - 4.7 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McAlister's Deli - ‬7 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

Hotel near Willowbrook Mall
At Homewood Suites by Hilton Houston - Willowbrook Mall, you can look forward to free to-go breakfast, a free grocery shopping service, and a shopping mall on site. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tennis courts, express check-out, and express check-in
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and kitchens

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

Is Homewood Suites by Hilton Houston - Willowbrook Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Homewood Suites by Hilton Houston - Willowbrook Mall?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-out is at 11 AM.

Where is Homewood Suites by Hilton Houston - Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall and Stone Moves Indoor Rock Climbing. Houston Methodist Willowbrook Hospital and Aerodrome are also within 1 mi (2 km).

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Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 223 out of 368 reviews
Rating 8 - Good. 89 out of 368 reviews
Rating 6 - Okay. 26 out of 368 reviews
Rating 4 - Poor. 15 out of 368 reviews
Rating 2 - Terrible. 15 out of 368 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10

Would not recommend
Stayed 1 night in May 2025

2/10

No hot water on loop cold water, the elevator was broke you had to walk up the steps, staff was not friendly, food was undercooked bathroom tub had no stopper. it was like a motel six and they turned the light off.
Stayed 3 nights in May 2025

10/10

Great hotel with super comfy beds plenty of amenities and a fantastic morning breakfast
Stayed 1 night in May 2024

10/10

Property could be updated inside
Stayed 2 nights in Mar 2025

8/10

Good stay friendly staff,
Stayed 1 night in Jan 2024

8/10

Overall, property met my expectations. The only issues I encountered was an uninterested front desk rep that couldn't give me proper directions to my room and lukewarm water.
Stayed 1 night in Feb 2025

8/10

Property was clean and well situated, close to mall, shopping centers, grocery store, and restaurants. Quiet location. Manager was responsive to our needs and said the property is in the process of being updated.
Stayed 2 nights in Nov 2024

10/10

Liked the fact that it was clean and quiet. Also enjoyed the continental breakfast!
Stayed 1 night in Feb 2024

8/10

Nice area, lots of shopping options as well as resturants. Breakfast options were nice and hotel staff was helpful and friendly.

10/10

It was nice
Stayed 2 nights in Aug 2024

10/10

The front desk was very accommodating to my family.
Stayed 1 night in Dec 2022

8/10

Nice rooms
Stayed 1 night in Sep 2023

10/10

Had a great stay in this hotel!! Rooms were amazing, breakfast was delicious, & the beds were really comfy! By far one of our best reservations in a while.
Stayed 1 night in Nov 2023

8/10

The place is close to everything from restaurants to shopping. Quiet and safe .
Stayed 4 nights in Oct 2023

8/10

I like that there was a shopping mall right next to the property..
Stayed 3 nights in Apr 2024

10/10

Always a great stay there. The only complaint was the hot water wasn't working.
Stayed 1 night in Jan 2024

10/10

The hotel had great location food cleanliness and front desk was so very nice and accommodating to my family. Only thing negative was the furniture was worn. We were very pleased overall.
Stayed 1 night in Jul 2024

10/10

Really good services!
Stayed 1 night in Jul 2022

10/10

Amazing
Stayed 2 nights in Jul 2024

10/10

Everything Was Very Good & Clean Front Desk Was Very Friendly & Very Very Nice!!!! Will Back Back Very Soon
Stayed 2 nights in Dec 2023

8/10

Wish the pool was open, stayed at hotel 3 times now and has never been open.
Stayed 2 nights in Feb 2024

10/10

The rooms were spacious and comfortable, and exceptionally clean. The staff was welcoming and friendly… and the facility was well maintained
Stayed 1 night in Oct 2023

10/10

It was very nice
Stayed 1 night in Apr 2023

8/10

The small kitchen was quite convenient.
Stayed 2 nights in Jul 2022

10/10

THE SUITES WAS VERY HOMEY FOR US.
Stayed 6 nights in Nov 2022