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Homewood Suites by Hilton Houston - Willowbrook Mall

3.0 star property
Travelers start their day with a hearty breakfast before heading to the 24-hour gym or challenging friends to volleyball at this welcoming Houston hotel

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Terrace/patio - Homewood Suites by Hilton Houston - Willowbrook Mall (Houston)
Reception - Homewood Suites by Hilton Houston - Willowbrook Mall (Houston)
Free daily on-the-go breakfast - Homewood Suites by Hilton Houston - Willowbrook Mall (Houston)
37-inch flat-screen TV with cable channels, TV, MP3 dock - Homewood Suites by Hilton Houston - Willowbrook Mall (Houston)
Exterior - Homewood Suites by Hilton Houston - Willowbrook Mall (Houston)
Located in Willowbrook, Homewood Suites by Hilton Houston - Willowbrook Mall offers to-go breakfast and in-room WiFi. Enjoy on-site shopping, basketball, volleyball, or relax by the lobby fireplace. Helpful staff and convenient dry cleaning services impress visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

Suite, 1 Queen Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 83 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Fireplace

  • 46 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, Accessible (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Suite, Accessible (Roll-in Shower)

  • 83 sq m
  • 1 bedroom
  • Sleeps 7
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

37-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Willowbrook, a neighborhood in Houston, Homewood Suites by Hilton Houston - Willowbrook Mall is near a metro station. Kickerillo-Mischer Preserve and 100 Acre Wood Preserve reflect the area's natural beauty and area attractions include Aerodrome and Mountasia Houston. Looking to enjoy an event or a game while in town? See what's going on at Lake Center Run Court, or consider a night out at Sandlewood Manor. Spend some time exploring the area's activities, including golfing. Visit our Houston travel guide
Map
7655 West FM 1960, Houston, TX, 77070

What's nearby

  • Willowbrook Mall
    1 min walk - 0.1 miles
  • Houston Methodist Willowbrook Hospital
    10 min walk - 0.6 miles
  • Mountasia Houston
    10 min walk - 0.6 miles
  • Stone Moves Indoor Rock Climbing
    12 min walk - 0.7 miles
  • Aerodrome
    13 min walk - 0.7 miles

Getting around

  • Houston Station
    28 min drive
  • George Bush Intercontinental Airport (IAH)
    30 min drive

Restaurants

  • McDonald's
    9 min walk
  • In-N-Out Burger
    3 min walk
  • Food Court (Willowbrook Mall)
    14 min walk
  • Starbucks
    13 min walk
  • Portillo's
    6 min walk

About this property

Homewood Suites by Hilton Houston - Willowbrook Mall

Hotel located in Willowbrook
At Homewood Suites by Hilton Houston - Willowbrook Mall, you can look forward to free to-go breakfast, a free grocery shopping service, and a shopping mall on site. Enjoy the 24-hour gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tennis courts, express check-out, and express check-in
  • Multilingual staff, luggage storage, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 72 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate sitting areas, recycling, and kitchens

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Designer stores
  • Shopping mall
  • Tennis
  • Volleyball

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 3 floors
  • Built in 1998
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 1 2025 to February 28 2026 (dates subject to change):
  • Breakfast
  • Business center
  • Recreation facilities
  • Swimming pool
The property will be renovating from July 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Houston Willowbrook Mall
Homewood Suites Hilton Willowbrook
Homewood Suites Hilton Willowbrook Hotel
Homewood Suites Hilton Willowbrook Hotel Houston Mall
Homewood Suites Willowbrook
Willowbrook Homewood Suites
Homewood Suites Hilton Houston Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall Hotel
Homewood Suites Hilton Willowbrook Mall

Frequently asked questions

Is Homewood Suites by Hilton Houston - Willowbrook Mall pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Homewood Suites by Hilton Houston - Willowbrook Mall?

Check-out is at 11 AM.

Where is Homewood Suites by Hilton Houston - Willowbrook Mall located?

Located in Willowbrook, this hotel is within a 15-minute walk of Willowbrook Mall, Stone Moves Indoor Rock Climbing, and Houston Methodist Willowbrook Hospital. Mountasia Houston and Aerodrome are also within 1 mi (2 km).

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Reviews

Homewood Suites by Hilton Houston - Willowbrook Mall Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 237 out of 413 reviews
Rating 8 - Good. 96 out of 413 reviews
Rating 6 - Okay. 32 out of 413 reviews
Rating 4 - Poor. 22 out of 413 reviews
Rating 2 - Terrible. 26 out of 413 reviews

Reviews

Verified

6/10 Okay

Poy

Liked: Amenities, property conditions & facilities
The staff was courteous and helpful, the bathroom was not very clean, Breakfast was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Karrissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly clean room only thing this morning the shower was ice cold w water turned on hot all the way 😞 but everything else was wonderful just a cold shower isn't good for me I like a warm or hot shower could barely stand it on my body
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with super comfy beds plenty of amenities and a fantastic morning breakfast
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
This hotel was convenient to where I need to be, and the breakfast was pretty good each day.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and friendly staff.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay friendly staff,
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
The staff were extremely helpful. We came in early with loads of baggage and they gave us a room without an extra fee. Held our bags until we were ready to go to the airport. Only issue was there was an odd smell in the stairway. We would stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that it was clean and quiet. Also enjoyed the continental breakfast!
Stayed 1 night in Feb 2024
Verified

8/10 Good

santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is close to everything from restaurants to shopping. Quiet and safe .
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sons wedding trip

Had a great stay in this hotel!! Rooms were amazing, breakfast was delicious, & the beds were really comfy! By far one of our best reservations in a while.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I like that there was a shopping mall right next to the property..
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Woran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay

Everything Was Very Good & Clean Front Desk Was Very Friendly & Very Very Nice!!!! Will Back Back Very Soon
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfy in Houston

The rooms were spacious and comfortable, and exceptionally clean. The staff was welcoming and friendly… and the facility was well maintained
Stayed 1 night in Oct 2023
Verified

8/10 Good

Happy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well situated, close to mall, shopping centers, grocery store, and restaurants. Quiet location. Manager was responsive to our needs and said the property is in the process of being updated.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

What a wonderful hotel! The suite is spacious and clean. Most importantly, the management is willing to go above and beyond to assist their customers. Will certainly stay next time.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool was open, stayed at hotel 3 times now and has never been open.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Shopping mall and several restaurants in walking distance.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

judy

Liked: Cleanliness, staff & service, room comfort
The hotel had great location food cleanliness and front desk was so very nice and accommodating to my family. Only thing negative was the furniture was worn. We were very pleased overall.
Stayed 1 night in Jul 2024
Verified

8/10 Good

ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so nice, very helpful. The willowbrook mall was directly, across the street and there is also tons of restaurants! Within the area.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Tiffany

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Took forever to get the shower hot. No water pressure, trash everywhere on outside of facility. Broken basketball goal. Staff was friendly, food was ok.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

TYREE L

Liked: Cleanliness
Disliked: Staff & service
Overall svc was severely lacking. Toilet issues, housekeeping, and sink issues. None of which were addressed. Even after several calls and in person requests. The hotel was clean, the area was convenient, and the food choices are plentiful in the area. However, the unresolved issues made my stay less enjoyable. I will have to chose another hotel upon my definite return to Houston. drain
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Eboni

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs some major upgrades.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
condition 0f room was excellent
Stayed 1 night in Dec 2025