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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property

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Banquet hall - Holiday Inn & Suites Houston NW - Willowbrook by IHG (Houston)
Lobby lounge - Holiday Inn & Suites Houston NW - Willowbrook by IHG (Houston)
Down comforters, pillowtop beds, desk, laptop workspace - Holiday Inn & Suites Houston NW - Willowbrook by IHG (Houston)
Exterior - Holiday Inn & Suites Houston NW - Willowbrook by IHG (Houston)
Exterior - Holiday Inn & Suites Houston NW - Willowbrook by IHG (Houston)
Located close to Houston Methodist Willowbrook Hospital and Bowlero Willowbrook, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a grocery/convenience store, and a terrace. Tee up with amenities like a golf clubhouse, a golf pro shop, and golf caddies at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

A modern hotel room with a kitchenette, a flat-screen TV, a small dining table, and a sofa.

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A modern hotel room with a kitchenette, a flat-screen TV, a small dining table, and a sofa.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Additional Living Area)

A modern hotel room with a kitchenette, a flat-screen TV, a small dining table, and a sofa.

Single Room, 1 King Bed (Additional Living Area)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Deco, a neighborhood in Houston, Holiday Inn & Suites Houston NW - Willowbrook by IHG is in a shopping district and next to a golf course. Bowlero Willowbrook and Champions Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Willowbrook Mall and Vintage Park. Sam Houston Race Park is another place to visit that comes recommended. Spend some time exploring the area's activities, including winery tours. Visit our Houston travel guide
Map
18530 State Highway 249, Houston, TX, 77070

What's nearby

  • Aerodrome
    8 min walk - 0.5 miles
  • Bowlero Willowbrook
    10 min walk - 0.6 miles
  • Willowbrook Mall
    18 min walk - 1.0 mile
  • Mandolin Gardens Park
    4 min drive - 2.1 miles
  • Matzke Park
    6 min drive - 2.8 miles

Getting around

  • Houston Station
    27 min drive
  • George Bush Intercontinental Airport (IAH)
    27 min drive

Restaurants

  • In-N-Out Burger
    2 min drive
  • Portillo's
    2 min drive
  • P.F. Chang's China Bistro
    10 min walk
  • Raising Cane's Chicken Fingers
    3 min drive
  • Chili's Grill & Bar
    19 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel near Houston Methodist Willowbrook Hospital
Located close to Bowlero Willowbrook and Willowbrook Mall, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a grocery/convenience store, and a terrace. Tee up with amenities like a golf clubhouse, a golf pro shop, and golf caddies at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks at this hotel include:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, golf cart on site, and coffee/tea in the lobby
Room features
All 132 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,128 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (72 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10 PM.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn & Suites Houston NW - Willowbrook by IHG located?

Located in Deco, this golf hotel is within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Willowbrook Mall and Champions Golf Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 317 out of 488 reviews
Rating 8 - Good. 99 out of 488 reviews
Rating 6 - Okay. 35 out of 488 reviews
Rating 4 - Poor. 18 out of 488 reviews
Rating 2 - Terrible. 19 out of 488 reviews

Reviews

Verified

8/10 Good

mouliom

Liked: Cleanliness, staff & service, amenities
Very clean and staff was excellent. Will definitely stay again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Manuel

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice & room was clean!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities
Staff was amazing it was clean and convenient!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Clean room, good bed, courteous staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh. Service was good.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great staff! Always very friendly and helpfull
Stayed 2 nights in Jan 2026
Verified

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, amenities
You get what you pay for, good location. Rooms clean and staff polite.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sang

Liked: Amenities
Clean and good customer service
Stayed 4 nights in Jan 2026
Verified

8/10 Good

francisco

Liked: Cleanliness, property conditions & facilities
The room was spotless,staff was good and the parking was well lit and felt secure. The only downside was having to pay extra for breakfast, which was blah,nothing special.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, a breakfast with a good variety. But mostly good customer care
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were as expected.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kisha

Liked: Cleanliness, staff & service, amenities
Clean, breakfast, walk in shower was nice. Quiet environment.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cedric

Liked: Cleanliness, property conditions & facilities
Clean friendly
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and staff was friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly registration staff when i came in to check in . pm staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Good customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , very pleasant staff …
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Elanda

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Breakfast was cold, juice was rotten made my husband very sick... Room was okay but had roaches in room and mildew in shower.. rm 422... No toilet paper . Good thing was bed was very comfy...
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Room was not prepared for 3. We had to repeatedly request items that were needed. Other then that, the room was nice, breakfast was great, checkin was fine.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and room was clean.
Stayed 5 nights in Jun 2025
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very nice place. Well maintained and breakfast was excellent. Pleasant staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
It was great staying, very clean rooms, hallways, quite enjoyed the stay
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Catricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel. Quiet food is good and staff is great will be staying again!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

jalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff from management to service very friendly and helpful. Very clean. Will definitely stay again if in the area.
Stayed 1 night in Feb 2025