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Holiday Inn & Suites Houston NW - Willowbrook by IHG

3.0 star property
Hotel with free parking, 5-minute walk to Houston Methodist Willowbrook Hospital

Choose dates to view prices

Located close to Houston Methodist Willowbrook Hospital and Bowlero Willowbrook, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a grocery/convenience store, and a terrace. Tee up with amenities like a golf clubhouse, a golf pro shop, and golf caddies at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Transfer Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Sofa bed - queen
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Suite, 1 King Bed with Sofa bed (Additional Living Area) | Living area | 42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Sofa bed - twin
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
Flat-screen TV
Sofa bed - queen
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed (Additional Living Area)

Down comforters, pillowtop beds, desk, laptop workspace

Single Room, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Down duvet
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
18530 State Highway 249, Houston, TX, 77070

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min walk - 0.2 miles
  • Aerodrome - 8 min walk - 0.5 miles
  • Bowlero Willowbrook - 10 min walk - 0.6 miles
  • Willowbrook Mall - 18 min walk - 1.0 mile
  • Mountasia Houston - 3 min drive - 1.9 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 29 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪It'z - ‬9 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk

About this property

Holiday Inn & Suites Houston NW - Willowbrook by IHG

Hotel near Willowbrook Mall
Located close to Houston Methodist Willowbrook Hospital and Bowlero Willowbrook, Holiday Inn & Suites Houston NW - Willowbrook by IHG provides an adjacent golf course, a grocery/convenience store, and a terrace. Tee up with amenities like a golf clubhouse, a golf pro shop, and golf caddies at this hotel. The on-site restaurant, The Elevate Bar & Grill, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks at this hotel include:
  • An indoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • An elevator, a water dispenser, and smoke-free premises
Room features
All 132 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Similar properties

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Hilton Garden Inn Houston NW/Willowbrook
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  • Pet friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.95 to 12.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Elevate
  • The Elevate Bar & Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (9,128 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (72 inch wide door)
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 to 12.95 per person
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Houston NW Willowbrook Hotel
Holiday Inn NW Willowbrook Hotel
Holiday Inn Houston NW Willowbrook
Holiday Inn NW Willowbrook
Inn NW Willowbrook Hotel
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook
Holiday Inn Suites Houston NW Willowbrook an IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Hotel
Holiday Inn & Suites Houston NW - Willowbrook by IHG Houston

Frequently asked questions

Does Holiday Inn & Suites Houston NW - Willowbrook by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10 PM.

Is Holiday Inn & Suites Houston NW - Willowbrook by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

What time is check-out at Holiday Inn & Suites Houston NW - Willowbrook by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn & Suites Houston NW - Willowbrook by IHG located?

Located in Deco, this golf hotel is within a 15-minute walk of Houston Methodist Willowbrook Hospital and Bowlero Willowbrook. Willowbrook Mall and Champions Golf Club are also within 3 mi (5 km).

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Holiday Inn & Suites Houston NW - Willowbrook by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 407 reviews
Rating 8 - Good. 85 out of 407 reviews
Rating 6 - Okay. 29 out of 407 reviews
Rating 4 - Poor. 15 out of 407 reviews
Rating 2 - Terrible. 18 out of 407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roshume

Everything was great.
Stayed 2 nights in Nov 2025

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities
Clean, updated, ample parking . Breakfast “not” remarkable
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were as expected.
Stayed 1 night in Nov 2025

10/10 Excellent

Cedric

Liked: Cleanliness, property conditions & facilities
Clean friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient. Good customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean and modern room, convenient location. Right off the highway and close to shopping.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brenda was wonderful!!
Stayed 2 nights in Oct 2025

8/10 Good

Frances

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and well equipped. The sofa bed had no sheets or blanket. Front desk did find sheets. Great morning coffee setup in lobby.
Stayed 1 night in Nov 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean and crisp
Stayed 1 night in Nov 2025

8/10 Good

AMANDA

Liked: Staff & service, property conditions & facilities
Clean on the surface. Pulled a towel off the bathroom shelf that appeared to be a brown substance.
Stayed 1 night in Nov 2025

6/10 Okay

Trinh

breakfast is lousy and charged $12.55 was not included with the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean and staff was friendly
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice, we unfortunately lost power due to a storm passing through. The hotel had no generators to get things up and running. They had to prop doors overnight which was a little nerve wracking.
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff. Very rude just wanted to check in and 3 people sitting at front and had to go get a fourth then couldn’t figure out the credit card was the worse check in experience ever!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , very pleasant staff …
Stayed 1 night in Jun 2025

10/10 Excellent

Raghavan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and room was clean.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gladys

Liked: Amenities
Able to check in fast and easy rooms very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Very nice place. Well maintained and breakfast was excellent. Pleasant staff.
Stayed 1 night in May 2025

10/10 Excellent

Fahed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was exceptionally kind, welcoming, and professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, very clean and spacious room.
Stayed 1 night in Jan 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Christobal

Liked: Cleanliness, amenities, property conditions & facilities
The front desk gentleman was kind,friendly and welcoming. The room very nice, clean. The bathroom was stunning, i didn't expect what we got.
Stayed 1 night in May 2025
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