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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property
Travelers unwind in the spa tub or cool off in the outdoor pool before starting their day with a breakfast that previous guests consistently praise

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Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Exterior - Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG (Houston)
Interior - Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG (Houston)
Exterior - Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG (Houston)
Property amenity - Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG (Houston)
Premium bedding, in-room safe, desk, laptop workspace - Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG (Houston)
Located in Houston's Northside, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel, welcomes visitors with a hearty breakfast buffet. Guests enjoy the relaxing spa tub, outdoor pool, free WiFi, and convenient laundry services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room

Premium bedding, in-room safe, desk, laptop workspace

Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (HEARING)

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Leisure)

8.8 out of 10
Excellent
(31 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Houston, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG is in the business district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park, or consider NRG Park for a night out. Visit our Houston travel guide
Map
4900 Federal Plaza Drive, Houston, TX, 77092

What's nearby

  • Daikin Park
    Daikin Park
    14 min drive - 14.1 miles
  • The George R. Brown Convention Center
    George R. Brown Convention Center
    15 min drive - 15.5 miles
  • Toyota Center
    Toyota Center
    15 min drive - 14.5 miles
  • NRG Stadium
    NRG Stadium
    19 min drive - 18.5 miles
  • Cinemark Tinseltown Houston 290
    19 min walk - 1.0 mile

Getting around

  • Kinder Station
    19 min drive
  • George Bush Intercontinental Airport (IAH)
    36 min drive

Restaurants

  • McDonald's
    10 min walk
  • Starbucks
    13 min walk
  • Dairy Queen
    3 min drive
  • Pappas Bar-B-Q
    4 min drive
  • Whataburger
    3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel located in Northside
You can look forward to a free breakfast buffet, a grocery/convenience store, and laundry facilities at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, 1 meeting room, and a TV in the lobby
  • A 24-hour front desk, a computer station, and a banquet hall
  • Guest reviews give good marks for the breakfast
Room features
All 79 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
Houston
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,001 reviews
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Hotel Suites Houston NW Brookhollow by IHG

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-out is at noon. Late check-out is available for USD 30 (subject to availability).

Where is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG located?

Located in Northside, this hotel is 3.1 mi (5 km) from Karbach Brewing and within 6 mi (10 km) of Marq*E Entertainment Center and Memorial Hermann Greater Heights Hospital. Houston Arboretum and Nature Center and Memorial City Mall are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

8.2

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 523 out of 959 reviews
Rating 8 - Good. 215 out of 959 reviews
Rating 6 - Okay. 74 out of 959 reviews
Rating 4 - Poor. 55 out of 959 reviews
Rating 2 - Terrible. 92 out of 959 reviews

Reviews

Verified

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable and the staff was nice.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, very clean and nice personnel.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yeritza

Liked: Cleanliness, staff & service
Disliked: Amenities
clean rooms yet you know they have been trying to do upgrades very accessible place
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Phaedra

Liked: Cleanliness, property conditions & facilities
The staff was helpful and the room was clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel . Great location. Lots of choices for meals and entertainment in the area. The breakfast was hot all three days we were there we will be coming back.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was great, beds comfortable, room was spacious, breakfast was good, and most of the staff was friendly and helpful.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was clean staff was nice just the breakfast was ok not much options
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were very gentle and friendly, food was always warm, very clean spaces.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent place to stay. Great location to my family I was visiting. Noon ck out was very nice! Quiet!! Comfortable bed. Perfect for me.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, quiet room with comfortable bed. Friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brandon

Liked: Staff & service, property conditions & facilities, room comfort
I like the size of the room. Nice and quiet. Able to get a good night's rest. Staff was friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and staff very helpful
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Quiet,convenient. I’ve stayed at least two or three times before this location. The breakfast was hit or miss during this day. One morning the staff arrived 45 minutes late to open the breakfast. Front desk staff was very pleasant.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, smooth Check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The hotel is very clean. Staff is extremely friendly. It was very quiet and cozy and I woke up to a very nice breakfast buffet. The breakfast buffet was very surprising because everyone always serves the same thing. I don’t eat pork and I was very surprised to see that there had turkey sausage, big deal to me.😊
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Eustace

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean rooms, great smelling hallways, breakfast is good enough to get the day going.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

kanika

Liked: Cleanliness, amenities, property conditions & facilities
My room was cozy and clean. The front desk staff were extremely helpful and professional.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk really nice asked if we needed help with anything to let her know right away. Room was clean, very quiet and breakfast the following day was good. Definitely will come back!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Super nice staff!! Only complaint was hot water was lukewarm at best. Pancake machine for Brea not working but warm cinnamon rolls were tasty.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Place was calm, had good breakfast, clean, & never had any problems
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Big room that was really nice
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Property conditions & facilities
Clean Room
Stayed 1 night in Nov 2025