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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property
Hotel in Houston with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Reception
Exterior
Outdoor pool
Property amenity
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (HEARING)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
4900 Federal Plaza Drive, Houston, TX, 77092

What's nearby

  • Memorial City Mall - 9 min drive - 6.0 miles
  • Baseball USA The Yard - 9 min drive - 5.8 miles
  • Memorial Hermann Memorial City Medical Center - 9 min drive - 6.5 miles
  • CityCentre - 11 min drive - 7.8 miles
  • Daikin Park - 16 min drive - 13.2 miles

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Twin Peaks - ‬15 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Sassafras - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel located in Northside
You can look forward to a free breakfast buffet, a grocery/convenience store, and laundry facilities at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, luggage storage, and smoke-free premises
  • A banquet hall, multilingual staff, and a TV in the lobby
  • Guest reviews give good marks for the breakfast
Room features
All 79 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-out is at noon. Late check-out is available for USD 30 (subject to availability).

Where is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG located?

Located in Northside, this hotel is 3.1 mi (4.9 km) from Karbach Brewing and within 6 mi (10 km) of Marq*E Entertainment Center and Memorial Hermann Greater Heights Hospital. Memorial City Mall and Westheimer Rd are also within 9 mi (15 km).

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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 814 reviews
Rating 8 - Good. 189 out of 814 reviews
Rating 6 - Okay. 63 out of 814 reviews
Rating 4 - Poor. 49 out of 814 reviews
Rating 2 - Terrible. 86 out of 814 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Staff was welcoming and helpful!
Stayed 1 night in May 2025

10/10

Nice stay
Stayed 1 night in Apr 2025

6/10

Close to a place where I can get around
Stayed 1 night in Apr 2025

10/10

Overall a great experience
Stayed 1 night in May 2025

10/10

The dining the pool everything about it was great
Stayed 2 nights in Mar 2025

10/10

I stayed here with my daughter and we loved the staff and how safe we felt the room was comfy. I was a little disappointed that they didn't have a hot tub which is one of the main reasons I picked her. But over all we were happy with our stay
Stayed 7 nights in Mar 2025

10/10

Typical franchise hotel. Clean rooms, comfortable beds, pleasant staff. Breakfast was ‘meh’ but it was the typical free breakfast you get at any hotel.
Stayed 1 night in Apr 2025

8/10

nice and clean
Stayed 3 nights in May 2025

8/10

The desk staff were friendly and accommodating. Breakfast was good too.
Stayed 1 night in Mar 2025

8/10

Great staff
Stayed 2 nights in Mar 2025

10/10

This hotel is a nice and safe place to stay. The staff was very courteous!
Stayed 2 nights in Feb 2025

8/10

Hide-a-bed upholstery needed a good, deep cleaning as did the carpet.
Stayed 2 nights in Apr 2025

8/10

It was clean and comfortable
Stayed 1 night in Feb 2025

10/10

We stayed over night. The place was clean. Check in was quick.
Stayed 1 night in Mar 2025

10/10

Well-maintained and well-appointed hotel. The staff worked with us to change our itinerary by one day w/o additional charge due to windstorms and wildfires that we had been driving through in Oklahoma, which we much appreciated.
Stayed 1 night in Mar 2025

10/10

Excellent service!
Stayed 2 nights in Mar 2025

10/10

Great customer service
Stayed 2 nights in Mar 2025

10/10

Staff was nice. Property felt safe.AC and TV in exercise room didn't work.
Stayed 3 nights in Mar 2025

10/10

Cheap
Stayed 1 night in Mar 2025

10/10

Mee enton😍😍😍😍😍
Stayed 2 nights in Mar 2025

10/10

It is perfect
Stayed 3 nights in Feb 2025

10/10

Was super glad when I walked in and it smelt clean! And even better when my room was clean and smelt clean. 🙌 would definitely stay again.
Stayed 2 nights in Feb 2025

8/10

My experience is great but they need to provide more food choices
Stayed 1 night in Mar 2025

6/10

The hotel was quiet and the staff was nice; however, I feel like this was one of the worst Holiday Inn Express I have ever stayed in. The pictures on the website did not match the condition of the hotel (no hot tub). The beds were hard and uncomfortable. The curtains had holes in them and the computer chair was worn to the point there was nothing but the cushion. The breakfast bar had the same food every day with no variety. I will not be staying at this location again.
Stayed 3 nights in May 2025

4/10

There were roaches in the bathroom.
Stayed 1 night in Mar 2025