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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property
Hotel with free breakfast, near Memorial City Mall

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Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Outdoor pool
Exterior
Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Map
10500 Katy Freeway, Houston, TX, 77043

What's nearby

  • CityCentre - 5 min walk - 0.3 miles
  • Town and Country Village - 13 min walk - 0.7 miles
  • Memorial City Mall - 18 min walk - 1.0 mile
  • Memorial Hermann Memorial City Medical Center - 18 min walk - 1.0 mile
  • Westheimer Rd - 4 min drive - 4.0 miles

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 40 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬17 min walk
  • ‪Yard House - ‬17 min walk
  • ‪SMG City Centre - ‬15 min walk
  • ‪Taste of Texas - ‬16 min walk
  • ‪Pappasito's Cantina - ‬17 min walk

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel near Memorial City Mall
Near CityCentre, Holiday Inn Express & Suites Houston - Memorial City Centre by IHG provides a free breakfast buffet, dry cleaning/laundry services, and a gym. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Meeting rooms, luggage storage, and coffee/tea in the lobby
  • A 24-hour front desk, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 123 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with free toiletries and hair dryers
  • 50-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Frequently asked questions

Does Holiday Inn Express & Suites Houston - Memorial City Centre by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express & Suites Houston - Memorial City Centre by IHG located?

Located in Memorial, this hotel is within a 15-minute walk of Houston Community College - Energy Corridor and CityCentre. Memorial City Mall is 1 mi (1.6 km) away.

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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 144 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay , very clean hotel , wonderful staff
Stayed 1 night in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
it was very clean and staff was friendly, they also had security in parking lot over night
Stayed 1 night in May 2025

10/10 Excellent

Nakimeea

Great location
Stayed 3 nights in May 2025

8/10 Good

Idania

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
The lady that checked me in was super nice and helpful very quick. And the lady I spoke to me during checkout was super nice even talked me into taking a quick bite at the breakfast before I ran off to work that day.
Stayed 1 night in May 2025

10/10 Excellent

Md Fazlay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome and clean. I really enjoyed staying there.
Stayed 4 nights in May 2025

8/10 Good

Masahide

Liked: Staff & service
Disliked: Cleanliness
The staff is kind.
Stayed 5 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
very nice! hope to stay again soon!
Stayed 1 night in Apr 2025

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the bed. The mattress is like a cloud soooooo comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Staff was so friendly and helpful. Great Breakfast! Room was comfortable clean. Highly recommend for the travel pro.
Stayed 2 nights in May 2025

10/10 Excellent

Nakeia

Liked: Cleanliness
Very clean
Stayed 1 night in May 2025

8/10 Good

KARINA ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well presented. Beds were hard but if you like that type of bed it was ok.
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Apr 2025

10/10 Excellent

Thadius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, very clean, and in a great location. It’s not too far from the Memorial City Mall. I will definitely recommend this location for those looking for a cool place to stay when visiting Houston.
Stayed 1 night in Apr 2025

2/10 Terrible

Olga

Disliked: Staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

8/10 Good

Jacara

Liked: Cleanliness, property conditions & facilities
Even though right off the highway, heard none of the commotion outside. Really nice room, clean, good tv channels. My only complaints are the thin floors/ceiling as everytime the person above me, heavy footed as they were, walked around it woke me up, also whenever the a/c came on we could smell vinegar.
Stayed 2 nights in May 2025

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 4 nights in Mar 2025

10/10 Excellent

jim

Liked: Cleanliness, amenities, property conditions & facilities
Sink was clogged.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
My room was located near the restaurant next door. I was only there to get some quiet time and quickly realized why the room cane with ear buds. I could still hear the late closing restaurant with the ear buds. Also I could hear the hallway loud and clear.
Stayed 1 night in Mar 2025

10/10 Excellent

mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and clean!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Elohor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and had a nice scent
Stayed 1 night in Mar 2025

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located and has a wonderful breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Very clean and modern.

Very nice hotel in the Memorial area, easy to find and close to the medical facilities if you need a place to stay for that.
Stayed 1 night in Feb 2025