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Heritage Place Houston Brookhollow

Property class: 3

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Photo gallery for Heritage Place Houston Brookhollow

A modern restaurant with a bar area, seating with blue chairs, and a patterned carpet. - Heritage Place Houston Brookhollow (Houston)
A reception area with wooden reception desks, a large flat-screen TV, and a potted plant. - Heritage Place Houston Brookhollow (Houston)
A swimming pool with a stone deck, surrounded by a building with multiple windows and a palm tree. - Heritage Place Houston Brookhollow (Houston)
A gym with treadmills, elliptical machines, and dumbbells. - Heritage Place Houston Brookhollow (Houston)
A conference room with a long table, chairs, water bottles, and a flat-screen TV on the wall. - Heritage Place Houston Brookhollow (Houston)
Located close to Downtown Aquarium, Heritage Place Houston Brookhollow provides a terrace, shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a computer, a TV, a chair, and a window with curtains.

Deluxe Double Room

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for 2 Double Beds

A hotel room with a bed, a desk with a computer, a TV, a red chair, and a window with curtains.

2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King

A hotel room with a bed, a desk, a chair, a TV, and a red accent wall.

1 King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, a television, and a red accent wall.

Standard Room

8.8 out of 10
Excellent
(73 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a computer, a television, and a red chair.

Standard Double Room

8.0 out of 10
Very good
(20 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Single Room

A hotel room with a large bed, a red sofa, a small table, and a desk with a chair.

Deluxe Single Room

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a computer, a television, and a red chair.

Deluxe Double Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room - Hearing Accessible

A hotel room with a large bed, a desk, a television, and a red accent wall.

Standard Room - Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double - Hearing Accessible

A hotel room with a bed, a desk with a computer, a television, and a red chair.

Deluxe Double - Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Single - Sofabed

A hotel room with a large bed, a red sofa, a small table, and a desk with a chair.

Deluxe Single - Sofabed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Lazybrook/Timbergrove, a neighborhood in Houston, Heritage Place Houston Brookhollow is in the entertainment district. NRG Park is a notable landmark, and travelers looking to shop may want to visit Memorial City Mall and CityCentre. Check out an event or a game at Daikin Park, and consider making time for Downtown Aquarium, a top attraction not to be missed. Visit our Houston travel guide
Map
2504 North Loop West, Houston, TX, 77092

What's nearby

  • A baseball stadium with a city skyline in the background.
    Daikin Park
    13 min drive - 10.4 miles
  • Delmar Stadium
    3 min drive - 1.7 miles
  • Houston Graduate School of Theology
    4 min drive - 2.1 miles
  • Karbach Brewing
    4 min drive - 1.9 miles
  • TC Jester Dog Park
    9 min drive - 2.1 miles

Getting around

  • Cavalcade Station
    7 min drive
  • Kinder Station
    16 min drive
  • Houston William Hobby Airport (HOU)
    44 min drive

Restaurants

  • E-Star Asian Buffet
    16 min walk
  • Tia Maria's
    17 min walk
  • Whataburger
    17 min walk
  • Local Table
    2 min drive
  • Cheba Hut "Toasted" Subs
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Heritage Place Houston Brookhollow have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Heritage Place Houston Brookhollow pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 40 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Heritage Place Houston Brookhollow?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Heritage Place Houston Brookhollow?

Check-out is at noon.

Where is Heritage Place Houston Brookhollow located?

Located in Lazybrook/Timbergrove, this hotel is within 9 mi (15 km) of Downtown Aquarium, Daikin Park, and CityCentre. Toyota Center and George R. Brown Convention Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heritage Place Houston Brookhollow Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 118 out of 174 reviews
Rating 8 - Good. 28 out of 174 reviews
Rating 6 - Okay. 14 out of 174 reviews
Rating 4 - Poor. 7 out of 174 reviews
Rating 2 - Terrible. 7 out of 174 reviews

Reviews

Verified review

10/10 Excellent

Marsia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great during the stay. Clean room, a lot of parking available and the ladies at the front were very helpful and friendly.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Myesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking, staff was friendly rooms were clean
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and friendly staff
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
The rooms were moderately clean and I didn't see any roaches like some of the other reviews stated. The staff was very helpful and sweet to all of my needs and I enjoyed my stay.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Stayed for two nights and the room was not cleaned. Very comfortable room and bed
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t make it to my reservation, but this place is always on point and the staff is always nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay friendly staff, clean all around and convenient location. Close to the highway for easy access to downtown.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property was as described. Convenient to the city. Made for a pleasant stay. We will consider coming back and staying again for our visits to Houston area.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the room stayed cold. Good blackout drapes, too. Staff very friendly. Rosa at front desk was excellent. Ruthie in housekeeping was also e
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay. Price was good; room and hotel, generally, was clean. Hot water didn’t work well in my shower, but not an issue for me. Good value!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Glenn

Disliked: Property conditions & facilities
The rear gate was closed to the side street. The hotel is set up to serve food, but there was no breakfast served in the morning. No coffee or water served anywhere. The snack area hardly had any snacks in it. There were no microwaves in the rooms. The good things were: spacious rooms, clean rooms, water pressure was greeat and had hit water. So thank you for that.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Carol

Disliked: Staff & service, property conditions & facilities
This property used to be the courtyard Marriott. Be advised that it is no longer that level of hotel. My first two nights were OK because of the price. The room was fairly clean and despite the loud air conditioner I like the location of room. However the air conditioner would turn on and off during the night leaving the room muggy and weird smelling The hallways were muggy and smelled of humidity. I asked to be moved to the top floor because usually that mitigates humidity in this type of climate. Again the new room had air-conditioning problems. The air conditioner was even louder. There was a roach in the bathroom. There was a ring around the bathtub. The shower didn't work properly and so the tub filled up while you were trying to shower. I pulled back the curtains from the window and found filthy floorboards and someone's underwear. Needless to say I didn't touch it Move on you can't win here. The daytime front desk lady is pretty friendly but again they don't want any complaints or have to offer any service. I won't stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel for the price compared to others in Houston. Will stay there again next trip
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jarvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great place!
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Natnael

Liked: Staff & service, amenities, property conditions & facilities
I like I can check in anytime
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed twice at different times
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Kadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh linen
Stayed 1 night in Jul 2026