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Haven Inn & Suites Willowbrook

Property class: 2.5

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Photo gallery for Haven Inn & Suites Willowbrook

A hotel room with two beds, a blue wall, and a window with curtains. - Haven Inn & Suites Willowbrook (Houston)
A compact kitchen with dark wooden cabinets, a white countertop, a built-in microwave, and a sink with a faucet. - Haven Inn & Suites Willowbrook (Houston)
A reception area with a check-in counter, a door, and a potted plant. - Haven Inn & Suites Willowbrook (Houston)
A modern kitchen with a coffee machine, microwave, and storage cabinets. - Haven Inn & Suites Willowbrook (Houston)
A multi-story hotel with a parking lot, exterior lighting, and a staircase leading to the entrance. - Haven Inn & Suites Willowbrook (Houston)
Haven Inn & Suites Willowbrook provides amenities like a hair salon and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a wooden cabinet, a bathroom with a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV on a wooden cabinet, a bathroom with a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a blue wall, and a window with curtains.

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a blue wall, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a blue sofa, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 29 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

Standard Single Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free wired internet

Standard Double Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Willowbrook, a neighborhood in Houston, is home to Haven Inn & Suites Willowbrook. Travelers who have shopping on the agenda can visit Memorial City Mall and CityCentre. Mountasia Houston and Aerodrome are also worth visiting. Visit our Houston travel guide
View more Motels in Houston
Map
17119 STATE HIGHWAY 249, Houston, TX, 77064

What's nearby

  • A baseball stadium with a city skyline in the background.
    Daikin Park
    26 min drive - 27.6 miles
  • Willowbrook Mall
    5 min walk - 0.3 miles
  • Mountasia Houston
    5 min walk - 0.3 miles
  • Aerodrome
    1 min drive - 1.4 miles
  • Stone Moves Indoor Rock Climbing
    4 min drive - 1.2 miles

Getting around

  • Houston Station
    25 min drive
  • George Bush Intercontinental Airport (IAH)
    24 min drive

Restaurants

  • McDonald's
    11 min walk
  • Hooters
    11 min walk
  • El Refu Tex Mex
    3 min walk
  • Buffalo Wild Wings
    5 min walk
  • Starbucks
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Frequently asked questions

Is Haven Inn & Suites Willowbrook pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Haven Inn & Suites Willowbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Haven Inn & Suites Willowbrook?

Check-out is at 11 AM.

Where is Haven Inn & Suites Willowbrook located?

Located in Willowbrook, this motel is within a 10-minute walk of Mountasia Houston and Willowbrook Mall. Houston Methodist Willowbrook Hospital and Aerodrome are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Haven Inn & Suites Willowbrook Reviews

8.4

Very Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 342 out of 521 reviews
Rating 8 - Good. 62 out of 521 reviews
Rating 6 - Okay. 41 out of 521 reviews
Rating 4 - Poor. 25 out of 521 reviews
Rating 2 - Terrible. 51 out of 521 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very clean will return again :)
Stayed 8 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean quiet property staff is nice it is right by a lot of eating places
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
It's cool for family get away because it have a mall slso bar more entertainment.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room where nice and clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet just like I love it.clean room no bed bugs just a beautiful experience.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, people were nice
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and Sven very helpful and nice very greeting in the front deak
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Really nice staff
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff Is Great
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
There was no phone in the room. Television didn't always work. Towels were cleaned but well used. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok property. It was very clean though. Bed was not that comfortable, but the pillows were amazing. Staff was GREAT! Checked in with ease and check out was even easier.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to rest up after work

I work a lot around Houston and love coming here. This is a great place to rest when I don't feel like going all the way home and coming all the way back. The staff also work with you and remembers you.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Isn’t the best, but can be improved ! I like the Sense of peace and clean ! Need a better breakfast, maybe . Keep up the good work,guys !
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

Its okay

Nice location. Lots of restaurants and the mall is in walking distance. I stayed for a week and didn't have my room "cleaned" once. Just towels and trash bags replaced. By the 4th day, their were roaches that i had to kill and get a house keeper to wipe the floor. Overall, 5/10
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
I like the quiet at night. Area is close by the Mall and Hispanic restaurant. I didn’t quite like the service because they didn’t clean the room Saturday and I have no clean towels and sheets Saturday..!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and especially the Mgr was very helpful.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t leave the room because it didn’t lock from outside. Bathroom was in a terrible shape
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for budget business and family travel.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Next to Willowbrook mall nearby restaurants and bars for a better dining/bar experience check out Vintage Park just 2-3 miles north off 249
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A home away from home !
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff is always nice and friendly. That’s why i keep coming back
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, thank you.
Stayed 7 nights in Sep 2023