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Extended Stay America Suites - Houston - Willowbrook - HWY 249

Property class: 2.5

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Photo gallery for Extended Stay America Suites - Houston - Willowbrook - HWY 249

A hotel room with two beds, a large window with curtains, and a green wall. - Extended Stay America Suites - Houston - Willowbrook - HWY 249 (Houston)
A hotel room with a sofa, armchair, TV, and a window with curtains. - Extended Stay America Suites - Houston - Willowbrook - HWY 249 (Houston)
A hotel lobby with a reception desk, a bench, a striped carpet, and a door marked "EXIT". - Extended Stay America Suites - Houston - Willowbrook - HWY 249 (Houston)
A hotel reception area with a coffee station, a refrigerator, and a snack display. - Extended Stay America Suites - Houston - Willowbrook - HWY 249 (Houston)
A compact hotel room with a kitchenette, a dining area with a table and chairs, a bed, and a seating area with a couch. - Extended Stay America Suites - Houston - Willowbrook - HWY 249 (Houston)
Located close to Willowbrook Mall and Houston Methodist Willowbrook Hospital, Extended Stay America Suites - Houston - Willowbrook - HWY 249 provides free to-go breakfast and laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 King Bed, Non Smoking

A hotel room with a large bed, a brown leather chair, two bedside tables with lamps, and a framed picture on the wall.

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a brown leather chair, two bedside lamps, and a framed picture on the wall.

Studio, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio, 2 Double Beds, Non Smoking

A hotel room with two beds, a large window with curtains, and a green wall.

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, two bedside lamps, and a framed picture on the wall.

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Willowbrook neighborhood, Extended Stay America Suites - Houston - Willowbrook - HWY 249 is connected to a shopping center. Houston National Cemetery is a notable landmark, and travelers looking to shop may want to visit Willowbrook Mall and Vintage Park. Check out an event or a game at Berry Center, and consider making time for Traders Village, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Houston travel guide
Map
16939 Tomball Pkwy, Houston, TX, 77064

What's nearby

  • A plaza with a fountain, palm trees, and buildings with signs for 'Y SHOP' and 'El Taino'.
    Vintage Park
    6 min drive - 5.6 miles
  • Willowbrook Mall
    7 min walk - 0.4 miles
  • Mountasia Houston
    7 min walk - 0.4 miles
  • Aerodrome
    1 min drive - 1.7 miles
  • Stone Moves Indoor Rock Climbing
    4 min drive - 1.4 miles

Getting around

  • Houston Station
    26 min drive
  • George Bush Intercontinental Airport (IAH)
    25 min drive

Restaurants

  • McDonald's
    16 min walk
  • Hooters
    15 min walk
  • Kolache Factory
    19 min walk
  • Starbucks
    17 min walk
  • El Refu Tex Mex
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Extended Stay America Suites - Houston - Willowbrook - HWY 249 pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Extended Stay America Suites - Houston - Willowbrook - HWY 249?

Check-out is at 11 AM.

Where is Extended Stay America Suites - Houston - Willowbrook - HWY 249 located?

Located in Willowbrook, this hotel is 0.5 mi (0.8 km) from Willowbrook Mall and within 3 mi (5 km) of Houston Methodist Willowbrook Hospital and Sam Houston Race Park. Vintage Park and Houston National Cemetery are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Suites - Houston - Willowbrook - HWY 249 Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 247 out of 580 reviews
Rating 8 - Good. 135 out of 580 reviews
Rating 6 - Okay. 75 out of 580 reviews
Rating 4 - Poor. 51 out of 580 reviews
Rating 2 - Terrible. 72 out of 580 reviews

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice it smelled good and the bed was soft great stay for the price would stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Shalyla

Liked: Staff & service
Disliked: Amenities
I have never stayed anywhere and the staff has been this nice the manager Amy was very professional and extremely nice and helpful and so were the other staff they made us feel very welcomed and I appreciate
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant staff very helpful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to shopping and food. The staff were very welcoming! I"ll stay here definitely again!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and accommodating. Great place if traveling with pet.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Tameshia

Liked: Staff & service
Staff was courteous and check in was easy. Room could have been cleaned better.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to rest, great place to make temp home
Verified review

6/10 Okay

Roberta

Liked: Property conditions & facilities
Disliked: Amenities
Room was clean but it really needs updating and new appliances. Also I was under the impression it had all the utensils stocked there which was not the case. Staff was very friendly
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Go- To Place in Houston!

This hotel is always a great, affordable place to stay! It's safe, clean, affordable, quiet and close to 249 and the Beltway with Willowbrook Mall around the corner and many great restaurants!
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Rosia

Safe walkable
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and they really keep everything clean!!! I have been to so many places where they cant even get the basic cleaning down, but not this place! They really make you feel welcomed definitely will stay again!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Access to rhe mall and some many dining options around. The hotel staff were very friendly. Definitely worth my money
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

JaNyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean , quiet and secured.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

We always enjoy staying here! The staff is friendly and the hotel is clean and so quiet. This is, however, our second stay with no morning coffee in the lobby as advertised, but we will continue to stay here. Very affordable and safe.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The whole staff will go above and beyond
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always happy here!

We have stayed here so many times it feels like home. Always clean and quiet and good coffee in the morning! The staff is always so friendly and welcoming. Right on the interstate and toll road….
Stayed 1 night in Apr 2024
Verified review

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly the property around it did not feel inviting or safe
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manger go above and beyond
Stayed 1 night in May 2025
Verified review

10/10 Excellent

jovanda

I loved sia he was soooo nice and friendly
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first and foremost, the two ladies at the desk Amy and Lourdes are the most phenomenal women working here. They have been so understanding, patient, caring, respectful and just overall have provided the BEST customer service EVER! I have absolutely NO complaints about staying at this hotel with my two boys.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place! Great Price!

I have stayed here multiple times and always have a great experience! The place is always very clean and comfortable, good coffee and breakfast on the go! Quiet in the evenings and through the night! Security is great and the staff is always on top of things and always very courteous! A very convenient spot too, with restaurants within walking distance and a big convenience store! I can't believe I get such a great hotel at such a great price!!!
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very accommodating and helpful. Particularly Esmeralda and Diana and I love the breakfast in the morning especially the oatmeal and the chocolate muffins. Oh boy are they great!! — Christian (CJ)
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, room comfort
I needed a hotel since I lost power and couldn’t stand the heat anymore. The hotel is older and can use some improvements, but my room was clean and had all the essentials. And most importantly cold AC. Overall, I wouldn’t pick it for a luxury vacation, but it was safe and clean and just what I needed. Plus, dog friendly with plenty of grass around the property.
Stayed 1 night in May 2024
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The room fit my needs. It could use grab bars, since I am a senior. The only complaint I have is that you need a regular pest terminator. I saw two small roaches during my stay. Same thing with your property in Fort Lauderdale. I only saw one that time three weeks ago.
Stayed 6 nights in Feb 2025