2/5 Poor
Verified traveler
Traveled with group, Traveled with partner
10 May 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2021
Overview of DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Photo gallery
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
3.6/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Richmond Avenue13 min walk
Uptown Plaza15 min walk
Gerald D. Hines Waterwall Park15 min walk
Houston, TX (HOU-William P. Hobby)31 min drive
Choose dates to view prices
About this area
Houston
In the city center, DoubleTree by Hilton Hotel & Suites Houston by the Galleria is in an area with good shopping. Menil Collection and Houston Natural Science Museum are cultural highlights, and travelers looking to shop may want to visit Memorial City Mall and CityCentre. Check out an event or a game at NRG Park, and consider making time for Houston Zoo, a top attraction not to be missed.
View in a map
What's nearby
- Richmond Avenue - 13 min walk
- Uptown Plaza - 15 min walk
- Gerald D. Hines Waterwall Park - 15 min walk
- Schlumberger Headquarters - 19 min walk
- Lakewood Church - 9 min drive
Getting around
- Wheeler Station - 8 min drive
- Houston Station - 17 min drive
- Houston William Hobby Airport (HOU) - 29 min drive
Restaurants
- The Restaurant on 2 – Alfresco dining lobby lounge. Serves dinner and light fare daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Self parking on site (USD 27.00 per night; includes in/out privileges)
- Valet parking on site (USD 34 per night; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Limo/town car service
Food and drink
- Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–noon on weekends: USD 19.95 for adults and USD 12.95 for children
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Outdoor pool
- Shopping mall
- Shopping
Family friendly
- Cribs/infant beds (surcharge)
- Laundry facilities
- Outdoor pool
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
Guest services
- 24-hour front desk
- Dry cleaning service
- Housekeeping (on request)
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- Chinese
- English
- Spanish
Business services
- Business center
- Computer station
- Conference space (9202 square feet)
- Meeting rooms - 8
Outdoors
- BBQ grill(s)
- Free pool cabanas
- Garden
- Picnic area
- Pool sun loungers
- Pool umbrellas
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Renovated entire property - April 2016
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Cribs/infant beds (surcharge)
- Down comforter
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Towels
Entertainment
- 60-inch LED TV
- Pay movies
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Cookware/dishes/utensils
- Oven
- Refrigerator
More
- Connecting rooms available
- Free newspapers (weekdays)
- Phone
Policies
Check-in
Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge of USD 75 per pet, per day, plus a deposit of USD 50.00 per day
Up to 50 lbs
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 50 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: USD 19.95 for adults and USD 12.95 for children (approximately)
- Self parking fee: USD 27.00 per night (in/out privileges)
- Valet parking fee: USD 34 per night (in/out privileges)
- Pet deposit: USD 50.00 per day
- Pet fee: USD 75 per pet, per day
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
Frequently asked questions
3.6
Good
4.0/5
Cleanliness
3.8/5
Staff & service
3.5/5
Amenities
3.8/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family and small children
10 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021
3/5 Okay
Verified traveler
Traveled with family
10 May 2021
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in May 2021
5/5 Excellent
Verified traveler
Traveled with family and small children
10 May 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021
2/5 Poor
Verified traveler
Business traveler, Traveled with family
9 May 2021
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 2 nights in May 2021