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Grand Tuscany Hotel

4.0 star property

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Photo gallery for Grand Tuscany Hotel

An indoor swimming pool with a glass dome structure, surrounded by blue-tinted walls and a stone-tiled floor. - Grand Tuscany Hotel (Houston)
Bar (on property) - Grand Tuscany Hotel (Houston)
Lobby - Grand Tuscany Hotel (Houston)
Down comforters, pillowtop beds, in-room safe, desk - Grand Tuscany Hotel (Houston)
Seasonal outdoor pool, cabanas (surcharge), pool umbrellas - Grand Tuscany Hotel (Houston)
Located near CityCentre, DoubleTree by Hilton Houston Brookhollow offers a rejuvenated haven. Enjoy a delicious breakfast at Brasserie, unwind on the garden-filled terrace, or browse through designer stores on site. With free in-room WiFi and an electric car charging station nearby pool and helpful staff have made lasting impressions on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Single Room

Down comforters, pillowtop beds, in-room safe, desk

Standard Single Room

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Single Room, Pool View

Down comforters, pillowtop beds, in-room safe, desk

Junior Single Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room, Pool View

Down comforters, pillowtop beds, in-room safe, desk

Junior Double Room, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Fairbanks, a neighborhood in Houston, Grand Tuscany Hotel is in a shopping district and near the airport. Bayou Music Center and Toyota Center are cultural highlights, and travelers looking to shop may want to visit CityCentre and Houston Premium Outlets. Traveling with kids? Make time for Downtown Aquarium, or check out an event or a game at Daikin Park. Spend some time exploring the area's activities, including golfing. Visit our Houston travel guide
Map
12801 Northwest Fwy, Houston, TX, 77040

What's nearby

  • Daikin Park
    Daikin Park
    18 min drive - 15.2 miles
  • Toyota Center
    Toyota Center
    20 min drive - 17.3 miles
  • NRG Stadium
    NRG Stadium
    23 min drive - 19.8 miles
  • Cinemark Tinseltown Houston 290
    17 min walk - 0.9 miles
  • Region 4 Education Service Center
    3 min drive - 1.0 mile

Getting around

  • Kinder Station
    19 min drive
  • George Bush Intercontinental Airport (IAH)
    35 min drive

Restaurants

  • Whataburger
    17 min walk
  • Chick-fil-A
    19 min walk
  • Pappas Bar-B-Q
    4 min walk
  • Jack in the Box
    17 min walk
  • Pappadeaux Seafood Kitchen
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barista
  • Brasserie
  • Venetian Grill and Bar

Things to do

  • Gym
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • Lazy river
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center (19,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2019
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 31 to October 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Grand Tuscany Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Tuscany Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 10.00 per day. Valet parking is available for USD 20.00 per day. Limited spots are available.

What time is check-in at Grand Tuscany Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Grand Tuscany Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is Grand Tuscany Hotel located?

Located near the airport, this family-friendly hotel is within 12 mi (20 km) of Sam Houston Race Park, CityCentre, and Downtown Aquarium. Bayou Music Center and Daikin Park are also within 16 mi (25 km).

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Reviews

Grand Tuscany Hotel Reviews

8.0

Very Good

7.8

Cleanliness

6.8

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 95 reviews
Rating 8 - Good. 13 out of 95 reviews
Rating 6 - Okay. 17 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 6 out of 95 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and made our experience want to come back and enjoy another relaxing vacation
Stayed 1 night in May 2026
Verified

10/10 Excellent

Mendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Easy checkin. Great for families.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, and the staff is very nice. However, the pool could use some cleaning.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Leslie Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful. The entrance was stunning. Room was spacious
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Trudie-ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to TX and absolutely loved my stay at the Grand Tuscany. Will definitely be returning to try out their infinity pool! Staff was so nice and helpful. My only qualm is that we either needed a bigger/extra trashcan for our room but alas we made it work so it was okay. All in all, I will be returning!!
Stayed 1 night in May 2026
Verified

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
This is a huge hotel but not completely updated and they tried to charge us for parking at a rate of $10 dollars a day but they clearly had a sign that said parking was a courtesy to the guest of the hotel. Would like to know who was just pocketing the fees to park. Other guests were smoking Marijuana in their room across the hall from us with children in the room with them. Did let the woman know that was going on at the front desk several times. I don't think we can honestly recommend this hotel to anyone! Yes the employees were friendly!
Stayed 3 nights in May 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything I say is if course my experience. A lot I will share is solely to inform what they will be prepared for. Overall my experience was good. Upon arrival I was greeted.. The hotel clerk was very nice and he explained everything well. He was very informative and detailed. The hotel is gorgeous and i eventually learned of everything the hotel offers closer til when it was time to leave. The rooms are decent size and clean. The bed is comfortable and they provided fluffy pillows. A little more firm would’ve been more to liking. However, I defiantly got my sleep. Now it will be hot when you exit the elevator. My room was hot when I arrived. I had to turn the air on and it quickly cooled off. The air might have been off because the room wasn’t being occupied. The had good Wi-Fi. The maids were nice and quick with getting things we asked for. It was very affordable. The only things that I didn’t like was the Diner/kitchen area was closed so that sucks… and then service from a clerk on one of those nights I stayed. They do have parking .. there is a parking fee depending on what day you’re there and they’re outside….
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Jacob

Liked: Cleanliness, staff & service
Disliked: Amenities
Parking is not free even though you reserve to stay. You have to $10 a night to stay parked at the hotel you already paid for. Breakfast isn’t complimentary and it’s pricey for what they serve. Better to outsource for breakfast. Also no fridge in the room and microwave is only in the lobby. But overall cleanliness is a very clean hotel.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jacobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Will visit again
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed, perfect location, perfect atmosphere friendly staff very clean facility
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jiayou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property and I love the room. The pool was nice and wonderful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from start to finish
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified

6/10 Okay

Tyshon

Liked: Cleanliness, staff & service
What I liked about my stay was peace of mind & security with leaving my belongings on site. The paid parking made me feel better about the safety of my car. Upkeep on furniture & fixtures could have been better, but nothing that would stop me from staying in the future.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed at this hotel for our anniversary and we enjoyed it. Our room was nice and clean. The staff were also helpful. The only negative I had was that the gym wasn’t that big and there wasn’t any place in the hotel to get water like a water fountain or water dispenser.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They ought to of put the restaurant and bar and other amenities were not operable. Other than that. The hotel is pretty nice.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Had to ask several times before finally receiving fresh towels. My only complaint was pool wasn't heated and needed to be cleaned.
Stayed 2 nights in May 2026
Verified

4/10 Poor

Ketha

Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelt like fee. It was very disturbing. Stains on the sheets, glad I always bring my own. The building itself is nice but it needs a lot of improvement
Stayed 2 nights in May 2026
Verified

4/10 Poor

Gonzalo

Disliked: Cleanliness, staff & service
The room was not cleaned, I had to request towels as were not returned. The room is ok, need some painting and an extractor at the bathroom. The parking is 10$ a night, just because .....
Stayed 3 nights in May 2026
Verified

6/10 Okay

Malachi

Liked: Cleanliness, staff & service, property conditions & facilities
The showers don’t have warm water everything else was good house keeping comes everyday to take any trash and gives you new towels
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Alma

Liked: Staff & service
Disliked: Cleanliness
We received housekeeping services on our final day (we were there 3 nights) but the beds were not made as you would expect. Rather, they sloppily threw the sheets and covers over the pillows (barely). They did not vacuum. But at least we got clean clean towels. Don’t plan to stay here if you’re looking for a quiet weekend getaway.
Stayed 3 nights in May 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No mention of a $10.00 fee to park on site. The pool was closed for no apparent reason.
Stayed 1 night in May 2026
Verified

6/10 Okay

December

Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are not clean. Although it appears that they are attempting to upgrade the property, the effort seems clear however, the rooms are filthy. They need to put more attention to detail and actually clean the rooms. Staff is amazing. Check-in is amazing. Parking attendance are amazing overall the day was great room is just filthy. I would not read patronize the site until or unless their stars increased to four and above for cleanliness.
Stayed 3 nights in May 2026
Verified

2/10 Terrible

Angel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only few rooms downstairs are functional. Clutched toilets and flooded everywhere because there's lack of drainage. Staff on night shift was extremely rude and lacks manners of approach. Aside the staffs, we the guests were no more than 3 in that hotel the entire night. A hunted house would have been been better off
Stayed 1 night in Apr 2026