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Overview of Crowne Plaza Houston River Oaks

Photo gallery

Lobby
Outdoor pool
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Crowne Plaza Houston River Oaks

3.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGreenway Plaza8 min walk
    Popular LocationLakewood Church17 min walk
    Popular LocationMain Street Theater - Rice Village3 min drive
    AirportHouston, TX (HOU-William P. Hobby)23 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Room, 2 Queen Beds, Accessible, Non Smoking (MOBILITY)

    4.6/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 550 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Room

    3.7/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 King Bed with Sofa bed, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 Queen Bed, Accessible, Non Smoking (MOBILITY)

    5/5 guest room rating

    Room amenities

    • 400 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details

About this area

Houston

Located in Houston, Crowne Plaza Houston River Oaks is in the city center. The area's natural beauty can be seen at Memorial Park and Discovery Green, while Menil Collection and Houston Natural Science Museum are cultural highlights. Houston Zoo and Downtown Aquarium are not to be missed.
Popular Location

What's nearby

  • Greenway Plaza - 8 min walk
  • Lakewood Church - 17 min walk
  • Main Street Theater - Rice Village - 3 min drive
  • Rice University - 3 min drive
  • River Oaks Country Club - 4 min drive

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 17 min drive
  • AirportWilliam P. Hobby Airport (HOU) - 23 min drive

Restaurants

  • Reeds Restaurant – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
View in a map

About this property

Crowne Plaza Houston River Oaks

3.5-star Houston hotel in Greenway Plaza-Upper Kirby, walk to Greenway Plaza
A restaurant, an outdoor pool, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 354 soundproofed rooms feature free WiFi and Tempur-Pedic beds. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and microwaves.
Crowne Plaza Houston River Oaks offers 354 accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 12.00 per day; includes in/out privileges)
  • Valet parking on site (USD 18 per day; includes in/out privileges)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 11 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 18 2020 to January 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel
Crowne Plaza Houston River Oaks Hotel
Crowne Plaza Houston River Oaks Houston
Crowne Plaza Houston River Oaks Hotel Houston

Frequently asked questions

Does Crowne Plaza Houston River Oaks have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.
Is Crowne Plaza Houston River Oaks pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Houston River Oaks?
Self parking is available for USD 12.00 per day. Valet parking is available for USD 18 per day.
What time is check-in at Crowne Plaza Houston River Oaks?
Check-in is from 3 PM - midnight.
What time is check-out at Crowne Plaza Houston River Oaks?
Check-out is at 11 AM.
Where is Crowne Plaza Houston River Oaks located?
Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Menil Collection, Houston Natural Science Museum, and Children's Museum of Houston. Toyota Center and Memorial Park are also within 6 mi (10 km).
3.6
Good
Rating 5 - Excellent. 281 out of 997 reviews
5 - Excellent 28%
Rating 4 - Good. 312 out of 997 reviews
4 - Good 31%
Rating 3 - Okay. 202 out of 997 reviews
3 - Okay 20%
Rating 2 - Poor. 109 out of 997 reviews
2 - Poor 11%
Rating 1 - Terrible. 93 out of 997 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

3/5 Okay

It’s a older hotel. The room had a moldy smell. The bed was comfortable.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff were very helpful and took care of our requests. We also needed suggestions for navigating traffic and finding spots to eat.
Stayed 1 night in Oct 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Car was broken into using the hotel parking garage. The hotel customer service was horrible. The hotel smelled bad.
Stayed 1 night in Oct 2020

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Pass this one by
The garage was full of garbage and smelled horrible. The woman at the front desk was barely understandable and had to continually turn off some alarm so we could hear each other. There was food debris and other trash in the elevators. There were no ice machines, vending or even bottled water. It was an all around disappointing experience.
Stayed 1 night in Sep 2020