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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum

Choose dates to view prices

Located in central Houston, Crowne Plaza Houston Med Ctr-Galleria Area offers amenities like dry cleaning, a 24-hour gym, breakfast at 2712 Bistro and Bar, and an outdoor pool with sun loungers. Enjoy free in-room WiFi, express check-out, and helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Parking available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.4 out of 10
Good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(58 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile
  • Rice University - 4 min drive - 1.4 miles

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel near Houston Natural Science Museum
Located close to Houston Zoo and MD Anderson Cancer Center, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, meeting rooms, and a ballroom
  • ATM/banking services, a computer station, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and MD Anderson Cancer Center. Houston Zoo and Toyota Center are also within 6 mi (10 km).

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Reviews

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 551 out of 1202 reviews
Rating 8 - Good. 233 out of 1202 reviews
Rating 6 - Okay. 166 out of 1202 reviews
Rating 4 - Poor. 112 out of 1202 reviews
Rating 2 - Terrible. 140 out of 1202 reviews

Reviews

8/10 Good

Quinelle

Liked: Cleanliness
clean and spacious room, worked for a business trip.
Stayed 6 nights in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Needs a renovation but overall no complaints from my end. Enjoyed my stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Oct 2025

6/10 Okay

Chhaya

Disliked: Staff & service, property conditions & facilities
The check in was quick. The rooms cleanliness was questionable
Stayed 1 night in Sep 2025

10/10 Excellent

YINGWEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was so friendly and the hotel is close to every thing. The property is a bit outdated but still in a good condition and very clean!
Stayed 1 night in Oct 2025

8/10 Good

Zhiyao

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except for the traffic
Stayed 4 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
All good except toilet paper holder needs to be replaced.
Stayed 2 nights in Nov 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Easy check in .
Stayed 2 nights in Sep 2025

2/10 Terrible

Alicemarie

Disliked: Cleanliness, amenities, property conditions & facilities
Staff awesome. Ugly room with peeling paint on bathroom doors and dirt in the corners on the bathroom floor. Very expensive for what it was.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very friendly and the room very good!
Stayed 1 night in Sep 2025

4/10 Poor

Roberta

Disliked: Staff & service, amenities
The staff is very rude and impolite. The hotel is laughter.
Stayed 5 nights in Oct 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for a night, it was convenient and easy parking
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in and check out, I felt comfortable during my stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2025

2/10 Terrible

Derwin

Liked: Cleanliness, amenities, property conditions & facilities
Terrible experience
Stayed 3 nights in Oct 2025

10/10 Excellent

Jo-anne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by the workers
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff was amazing. Especially the lady that manages it. Front desk staff needs some training. Was not very friendly
Stayed 6 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

ann marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was welcoming clean and smells great easy check in and out pool area wasn't welcoming need a little brightness and warmth.
Stayed 1 night in Sep 2025

2/10 Terrible

charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Was there for three night requested room service to clean my room#824 ,went to reception and informed them nothing happened, very very bad 👎
Stayed 4 nights in Oct 2025

8/10 Good

Mamadou

Liked: Property conditions & facilities
Customer service super friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2025

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