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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Travelers find a comfortable base near Houston's Zoo and Medical Center, with stylish accommodations just minutes from world-class attractions and city highlights

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Point of interest - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Standard Room, 1 King Bed | Room amenity - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Serves breakfast, lunch, and dinner - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Exterior - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Located in central Houston, Crowne Plaza Houston Med Ctr-Galleria Area offers amenities like dry cleaning, a 24-hour gym, breakfast at 2712 Bistro and Bar, and an outdoor pool with sun loungers. Enjoy free in-room WiFi, express check-out, and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(67 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

7.8 out of 10
Good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Houston, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is in the city center. Houston Natural Science Museum and Toyota Center are cultural highlights, or if an activity is on the agenda, check out Children's Museum of Houston. Check out an event or a game at Daikin Park, and consider making time for Houston Zoo, a top attraction not to be missed.
Visit our Houston travel guideOpens in a new window
Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • Richmond Avenue - 5 min walk - 0.3 miles
  • Greenway Plaza - 7 min walk - 0.4 miles
  • Color Factory Houston - 8 min walk - 0.5 miles
  • Westheimer Road - 13 min walk - 0.7 miles
  • Lakewood Church - 18 min walk - 1.0 mile

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 23 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk
  • ‪IHOP - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel near Houston Natural Science Museum
Located close to Houston Zoo and MD Anderson Cancer Center, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Coffee/tea in the lobby, a 24-hour front desk, and a banquet hall
  • Wedding services, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and MD Anderson Cancer Center. Houston Zoo and Toyota Center are also within 6 mi (10 km).

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Reviews

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 611 out of 1322 reviews
Rating 8 - Good. 255 out of 1322 reviews
Rating 6 - Okay. 184 out of 1322 reviews
Rating 4 - Poor. 126 out of 1322 reviews
Rating 2 - Terrible. 146 out of 1322 reviews

Reviews

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great beds, linens, very nice room!! Would stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful! The overall stay was amazing!
Stayed 4 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Quick check in, clean room, responsive staff & secure location
Stayed 2 nights in Jan 2026

8/10 Good

Drew

Room was nice, clean, and spacious. Restaurant staff was exceptional and there was a good selection for breakfast. St
Stayed 5 nights in Jan 2026

10/10 Excellent

Anastasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodations and the breakfast buffet was wonderful with many options and excellent service.
Stayed 1 night in Nov 2025

10/10 Excellent

Delores

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice staff. Quite
Stayed 3 nights in Dec 2025

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay! Staff are welcoming and friendly. Hassle free check in.
Stayed 6 nights in Dec 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Room was fine. Staff was nice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. Comfortable bed
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberly Denise

Liked: Cleanliness, property conditions & facilities
Staff and location
Stayed 3 nights in Nov 2025

10/10 Excellent

Suyapa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and the service outstanding
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Dec 2025

8/10 Good

Sephorah

Liked: Cleanliness, amenities, property conditions & facilities
No crazy deposit. Rooms were clean and great wouldve loved a dressing gown but breakfast was great. Staff very friendly. Water machine on floor didnt work.
Stayed 6 nights in Oct 2025

10/10 Excellent

segun

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. The location, staff service everything was top notch will definitely be staying there again
Stayed 4 nights in Oct 2025

6/10 Okay

Kwjuana

Liked: Property conditions & facilities
The bed and pillows were wonderfully comfortable. There is no coffee onsite after 11am and coffee is basic.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean spacious rooms, easy check in, easy parking.
Stayed 1 night in Oct 2025

8/10 Good

Katie

Friendly staff
Stayed 3 nights in Nov 2025

6/10 Okay

Dmitry

Disliked: Cleanliness
I stayed four nights. We had to get our room changed because we found a cockroach in the bathroom. The staff was very accommodating and respectful. The cleanliness off the rooms and the hotel was not great. It seemed like a building from the 80s that had some touch ups. I was surprised to find their bathroom shower and dispenser products were from Apotheke, a trendy brand from Brooklyn. The restaurant employees were amazing. Very attentive.
Stayed 4 nights in Jan 2026

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
The place was amazing, from the location to the friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price. Prime location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clarisa

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Addison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 2 nights in Sep 2025

10/10 Excellent

Nygul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and clean rooms !
Stayed 1 night in Sep 2025

8/10 Good

Latrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few hiccups with the elevator not coming up to my floor even though I could hear it servicing other floors. Then my parking pass wouldn’t scan so I had to continuously use the help button for entry and exit. Overall, great hotel and comfortable room.
Stayed 3 nights in Dec 2025