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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

A person sitting on a white lounge chair with a striped towel, reading a book. - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
A hotel lobby with a modern design, featuring a reception desk, seating area, and a large window. - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
A modern hotel room with a wooden desk, yellow chair, and a sofa with cushions. There is a round mirror on the wall and a painting above the sofa. - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
A bar area with a long counter, multiple shelves with bottles, and a television screen. - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
A hotel room with a large bed, a bench, a television, and a window with a city view. - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Located close to Houston Natural Science Museum and Houston Zoo, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 King Bed

7.6 out of 10
Good
(43 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with a city view.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(111 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

A bed with white bedding and two pillows against a wooden headboard.

Standard Room

8.2 out of 10
Very good
(20 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

A room with a wooden shelf, a hanging clothes rack, and a white door with horizontal slats.

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(27 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

A room with a wooden shelf, a hanging clothes rack, and a white door with horizontal slats.

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a sofa, a round table, a desk with a chair, a TV mounted on the wall, and a painting.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A room with a wooden shelf, a hanging clothes rack, and a white door with horizontal slats.

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Houston, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is in the city center. Houston Natural Science Museum and Toyota Center are cultural highlights, or if an activity is on the agenda, check out Children's Museum of Houston. Check out an event or a game at Daikin Park, and consider making time for Houston Zoo, a top attraction not to be missed. Visit our Houston travel guide
Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • A plate of food with meatballs, fries, pita bread, and a salad with feta cheese.
    Richmond Avenue
    5 min walk - 0.3 miles
  • A modern building with glass windows and a sign for 'Regions'.
    Greenway Plaza
    8 min walk - 0.5 miles
  • A street with storefronts, including a store named 'Emerson Rose' and another with a neon sign.
    Westheimer Road
    13 min walk - 0.7 miles
  • Color Factory Houston
    10 min walk - 0.6 miles
  • Lakewood Church
    1 min drive - 1.2 miles

Getting around

  • Wheeler Station
    5 min drive
  • Kinder Station
    7 min drive
  • Houston William Hobby Airport (HOU)
    34 min drive

Restaurants

  • McDonald's
    8 min walk
  • Kirby Ice House
    10 min walk
  • Twin Peaks
    6 min walk
  • Waygood Coffee
    5 min walk
  • Fat Bao
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and Houston Zoo. MD Anderson Cancer Center and Toyota Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 831 out of 1703 reviews
Rating 8 - Good. 313 out of 1703 reviews
Rating 6 - Okay. 237 out of 1703 reviews
Rating 4 - Poor. 145 out of 1703 reviews
Rating 2 - Terrible. 177 out of 1703 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms were nicely cleaned and organized.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and the staff is very attentive
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay, really close for many places. The staff was really helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and helpful and clean room
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and very good
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for 2 nights, but the time were nice and clean and we had everything we needed. No complaints :)
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Wife and I enjoyed the experience along with my Grandson yesterday and had a pleasurable experience yesterday. Most importantly, we felt very Safe in our surroundings and we were able to get a good nights sleep.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the perfect size, clean, and convenient for my overnight stay. The staff was friendly, check in and check out was seamless. I would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are very professional
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The.front desk had only one person working and it was over 30 minutes before he came out. However, management did call me and apologized. The restaurant was excellent.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and açcommodating. The location was surprisingly super busy. Wifi was excellent.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weekend staff were awesome didn't get names but the first room they put me in had a lil ant issue, got it reported and immediately had maintenance checking on the issue and just like that was moved to a different room with no issues. In the second room the fridge didn't work they replaced it with no problem. But will pay attention to the parking next time, the 25.00 a day is a lil pricey, overall a very pleasant stay.
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good besos but have to have better showers
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff are great!!! The only problem is the breakfast is too high $21 a person and it’s not worth it because it’s taste horrible.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean. staff was courteous and professional. offered buffet breakfast for a very reasonable price. location is ideal. will definitely stay again!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The property was clean, comfortable, and welcoming from the moment I arrived. The staff was friendly, professional, and very helpful throughout my stay. My room was spacious, well-maintained, and had everything I needed for a comfortable visit. The location was also convenient, making it easy to get around and enjoy the area. Overall, I had a great experience and would definitely stay here again. Highly recommend!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with spongebob on the tv :3
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen staff was wonderful and one of the nicest breakfast I've had at any hotel!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and professional will stay there anytime
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, check in was easy. The only glitch was the parking garage pass and gate that wouldn't open.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and the beds were comfortable. I would consider staying here again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got I earlier than expected. Front desk stacker “Tank” was so cool and allowed me to check in a bit earlier… his professionalism was well appreciated
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very clean made for a very relaxing stay.
Stayed 2 nights in Apr 2026