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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Hotel with an outdoor pool, in the vicinity of Houston Natural Science Museum

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • Rice University - 2 min drive - 1.4 miles
  • Houston Zoo - 4 min drive - 3.3 miles
  • MD Anderson Cancer Center - 5 min drive - 2.6 miles
  • George R. Brown Convention Center - 6 min drive - 5.3 miles
  • Toyota Center - 6 min drive - 4.8 miles

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Dessert Gallery Bakery & Cafe - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel near Houston Natural Science Museum
Located close to Houston Zoo and MD Anderson Cancer Center, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, laundry services, and smoke-free premises
  • An elevator, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and MD Anderson Cancer Center. Houston Zoo and Toyota Center are also within 6 mi (10 km).

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Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 209 out of 1005 reviews
Rating 6 - Okay. 146 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 137 out of 1005 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Baldeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. The hotel was really clean and convenient to alot of main attractions and the staff was also really kind.
Stayed 4 nights in May 2025

10/10 Excellent

Tiara

Liked: Cleanliness, amenities, property conditions & facilities
Loved it will definitely book again and go back
Stayed 4 nights in May 2025

10/10 Excellent

juan f.

Liked: Cleanliness, amenities, property conditions & facilities
Great service and very clean rooms! Will use again!
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Super clean, nice size r
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness
Great accommodation!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great hospitality and making my daughter and I safe at this property.
Stayed 1 night in Apr 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a business and pleasure trip. The hotel was centrally located for all of my activities.
Stayed 4 nights in Mar 2025

6/10 Okay

Garold

Liked: Staff & service
Old, and clean
Stayed 3 nights in Apr 2025

2/10 Terrible

Soobin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under inspection/construction. No amenities. Unkind staffs
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is awesome! Beds are so comfortable. Sheets are so soft.
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Really tight, it was convenient to the event but inconvenient to access
Stayed 1 night in May 2025

8/10 Good

sue

Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely hotel, very quiet, comfortable beds. I was looking forward to the pool- it was closed. And the parking garage elevator broke after our 1st night. Very inconvenient with my mobility. They should have offered a parking refund or discount when this happened.
Stayed 3 nights in May 2025

10/10 Excellent

Briguitzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2025

6/10 Okay

Alice

Nothing
Stayed 3 nights in May 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a little dated but enjoyed the stay!
Stayed 2 nights in Feb 2025

6/10 Okay

Seda Aybay

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom is dirty and old. Showers of both rooms had problem with hot water. Pool is dirty and small.
Stayed 4 nights in Apr 2025

10/10 Excellent

Barshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Was a perfect location for our trip, clan great staff and priced right.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to spend a couple days and explore Houston. Not right on top of the museum district but definitely close enough. Room felt very clean and housekeeping came daily to take towels and straighten up. The location is very convenient and a short walk to Levy Park if you have children. Highly recommend and would definitely stay again.
Stayed 3 nights in Mar 2025

4/10 Poor

FLOR

Liked: Amenities
Disliked: Property conditions & facilities
No parking, and you have to pay additional.
Stayed 1 night in Apr 2025

2/10 Terrible

Sergiy

Disliked: Staff & service, property conditions & facilities
Stuff
Stayed 1 night in Mar 2025

8/10 Good

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and organized
Stayed 2 nights in Mar 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Mar 2025

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Amenities
Hotel was very outdated and overpriced. Honestly expected better from a crowne plaza. There was also what seemed a water leak which made the whole floor smell like mildew the entirety of our stay. AC did not work at full potential as well.
Stayed 3 nights in Apr 2025