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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
Travelers find a comfortable base near Houston's Zoo and Medical Center, with stylish accommodations just minutes from world-class attractions and city highlights

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Standard Room, 1 King Bed | Room amenity - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Point of interest - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Exterior - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Serves breakfast, lunch, and dinner - Crowne Plaza Houston Med Ctr-Galleria Area by IHG (Houston)
Located in central Houston, Crowne Plaza Houston Med Ctr-Galleria Area offers amenities like dry cleaning, a 24-hour gym, breakfast at 2712 Bistro and Bar, and an outdoor pool with sun loungers. Enjoy free in-room WiFi, express check-out, and helpful staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(83 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Houston, Crowne Plaza Houston Med Ctr-Galleria Area by IHG is in the city center. Houston Natural Science Museum and Toyota Center are cultural highlights, or if an activity is on the agenda, check out Children's Museum of Houston. Check out an event or a game at Daikin Park, and consider making time for Houston Zoo, a top attraction not to be missed. Visit our Houston travel guide
Map
2712 Southwest Fwy, Houston, TX, 77098

What's nearby

  • Richmond Avenue
    Richmond Avenue
    5 min walk - 0.3 miles
  • Houston_GreenwayPlaza_6161955_4
    Greenway Plaza
    7 min walk - 0.4 miles
  • Westheimer Road
    Westheimer Road
    13 min walk - 0.7 miles
  • Color Factory Houston
    8 min walk - 0.5 miles
  • Lakewood Church
    18 min walk - 1.0 mile

Getting around

  • Wheeler Station
    5 min drive
  • Kinder Station
    7 min drive
  • Houston William Hobby Airport (HOU)
    34 min drive

Restaurants

  • Chick-fil-A
    7 min walk
  • McDonald's
    8 min walk
  • Twin Peaks
    6 min walk
  • Kirby Ice House
    10 min walk
  • Little Pappasito's Cantina
    9 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel near Houston Natural Science Museum
Located close to Houston Zoo and MD Anderson Cancer Center, Crowne Plaza Houston Med Ctr-Galleria Area by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, 2712 Bistro and Bar, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Luggage storage, laundry services, and smoke-free premises
  • An elevator, a banquet hall, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Recycling, coffee/tea makers, and daily housekeeping

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Exterior
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  • Pet friendly
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 3,987 reviews
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Crowne Plaza Houston Med Ctr-Galleria Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 25.00 per day.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Houston Med Ctr-Galleria Area by IHG located?

Located in Greenway Plaza-Upper Kirby, this hotel is within 3 mi (5 km) of Houston Natural Science Museum, Children's Museum of Houston, and MD Anderson Cancer Center. Houston Zoo and Toyota Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 690 out of 1446 reviews
Rating 8 - Good. 274 out of 1446 reviews
Rating 6 - Okay. 198 out of 1446 reviews
Rating 4 - Poor. 127 out of 1446 reviews
Rating 2 - Terrible. 157 out of 1446 reviews

Reviews

Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very clean made for a very relaxing stay.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service
Friendly staff, clean & comforable rooms, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, room was great. Overall, I highly recommend
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Room was clean and spacious, staff were friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and made sure the hotel was clean in all areas.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

samy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay i enjoyed the place and the clean room definitely i will come again
Stayed 1 night in Feb 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service
Room was clean & everything worked. Staff at front desk was friendy, parking ok. Will note that 1 elevator was in the process of being modernized.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, super comfortable beds.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
The room was clean and organized. AC went out of order on our last day, there was no shower amenities such as body wash, shampoo, or conditioner - had to buy our own, should definitely address that. However, hotel smelled nice and clean, we also enjoyed our view and it was quiet during the night. Overall, a good decent place to stay at if you are going on a business trip.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
The bed was comfy, the room was clean and well stocked, and I had a nice view from my room of the city. I would definitely stay again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trethia

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the room and the staff were friendly.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was one of the better buffets I’ve had, plus had the option of cooking eggs any style wanted. Main problem was both nights I was there there was too much loud talking coming from the room next door.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great beds, linens, very nice room!! Would stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Clean room, great bar, and AMAZING staff! They were very helpful and friendly! I’ll definitely stay there again :)
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities
The staff were superlative. From check-in to check-out, we encountered courteous and attentive staff. Shout out to those staffing the breakfast area and the bar.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful! The overall stay was amazing!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kamilah

Liked: Cleanliness, staff & service, amenities
Very convenient for our stay. My room was very clean. The staff was really nice as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, property conditions & facilities
Quick check in, clean room, responsive staff & secure location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LETRICE

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable and had staff was friendly and helpful and respectful.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Antwainette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for dining options, shopping and Lakewood church. Could use updates, however very nice hotel to stay
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities
Room was spotless! Breakfast was amazing!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Suzan

Liked: Cleanliness, amenities, property conditions & facilities
Fresh Cllean with great customer service!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shaneika

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the scenery is what I loved the most.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anastasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodations and the breakfast buffet was wonderful with many options and excellent service.
Stayed 1 night in Nov 2025