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Comfort Suites Northwest - Cy - Fair

2.5 star property
Hotel in Houston with free breakfast and a fitness center

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Photo gallery for Comfort Suites Northwest - Cy - Fair

Lobby
Exterior
Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency) | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Sofa bed - double
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Sofa bed - double
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillowtop beds, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Flat-screen TV

Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Pillowtop bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Front of property

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About the neighborhood

Map
13355 FM 1960 West, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 2.1 miles
  • North Cypress Medical Center - 3 min drive - 1.2 miles
  • Berry Center - 10 min drive - 5.3 miles
  • Sam Houston Race Park - 11 min drive - 6.4 miles
  • Willowbrook Mall - 11 min drive - 7.6 miles

Getting around

  • Houston Station - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk

About this property

Comfort Suites Northwest - Cy - Fair

Hotel near Willowbrook Mall
At Comfort Suites Northwest - Cy - Fair, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a gym and a business center.
Other perks at this hotel include:
  • Free self parking
  • An elevator, a front-desk safe, and laundry services
  • A gift shop, 1 meeting room, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free newspapers.
Other amenities include:
  • Pillowtop mattresses, sofa beds, and rollaway/extra beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Frequently asked questions

Is Comfort Suites Northwest - Cy - Fair pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Northwest - Cy - Fair?

Self parking is free at this property.

What time is check-in at Comfort Suites Northwest - Cy - Fair?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Comfort Suites Northwest - Cy - Fair?

Check-out is at noon.

Where is Comfort Suites Northwest - Cy - Fair located?

Located in FM 1960, this hotel is within 3 mi (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress, and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 mi (5 km).

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Comfort Suites Northwest - Cy - Fair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 811 reviews
Rating 8 - Good. 192 out of 811 reviews
Rating 6 - Okay. 59 out of 811 reviews
Rating 4 - Poor. 26 out of 811 reviews
Rating 2 - Terrible. 30 out of 811 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hubert

Liked: Cleanliness, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room suited our needs. Staff friendly.
Stayed 5 nights in May 2025

8/10 Good

Samatha

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was good. Room did have a weird smell and the towels had a odor as if left wet too long. Breakfast options were good for my needs.
Stayed 1 night in May 2025

8/10 Good

ERIK

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, plenty of parking. Only issue room was a bit warm but shouldn’t be an issue
Stayed 1 night in May 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Clean rooms and comfortable bed
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with comfortable beds and several dinning options close by
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After changing rooms because the first one had plumbing problems, the room was great. It had better amenities than the first one.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 1 night in Jan 2025

10/10 Excellent

Tayaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Everything was great except for strong bleach odor in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Room and the kitchen area was nice and comfortable
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
It is one of our regular places to stay when visiting Houston. The hotel area is rather crowded with limited parking when busy. The staff were ok, nothing special. The breakfast was minimal at best. The room was clean, however the bed mattress was very soft and lumpy and the small square pillows would smash down to hardly any depth. Both nights were very uncomfortable and restless. The price was acceptable.
Stayed 2 nights in May 2025

8/10 Good

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
checking was the worst they have a stupid policy no one checks in before 3 pm so u have 20 people at the lobby waiting till 3pm
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Lots of homeless around
Stayed 2 nights in Mar 2025

2/10 Terrible

Dinorah

My room was on the third floor and the elevator was not working 😡
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced and great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and professional. Housekeeping staff were superb.
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to sleep for two nights while our house in under renovation. So, the location was convenient for our situation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a clean large room. Breakfast was decent and easy access to the freeway. The sunrise was beautiful and I woke up to it right outside the large window. I’m extending 2 more days because I really like it
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Staff & service
The staff is very friendly and food was good. What I didn't like is some of the furniture need to be updated and the tv is small for the room.
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed 5 nights in Aug 2024

8/10 Good

Shubhabrata

Liked: Cleanliness, staff & service
It was a good experience
Stayed 2 nights in Jan 2025

6/10 Okay

Gwendolyn

Liked: Cleanliness, staff & service
The property was very clean and smelled amazing. However, the water was only warm. I couldn't take my usual hot shower for two days. Some of the furnishings could use updating. Overall, decent place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

JAMES A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the breakfast was more than oatmeal and food bars. The hotel was a nice surprise in many areas for my concerns. The staff was helpful and supportive. The only draw back was limited to one elevator transport. However there wasn't a ton of people using it. Overall I would definitely stay here again.
Stayed 3 nights in Jan 2025

4/10 Poor

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recent stay

The facility is very clean with a great atmosphere. The landline phone did not allow me to make an external call due to my cell phone not working, the business center did not function nor did staff seem to have an urgency of fixing the computer. A big roach from outside was in my shower.
Stayed 2 nights in Feb 2025