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Candlewood Suites Houston NE - Stafford by IHG

2.5 star property
Hotel with free parking, in the vicinity of Stafford Centre

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Photo gallery for Candlewood Suites Houston NE - Stafford by IHG

Room amenity
Room amenity
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Studio Suite, 1 King Bed (Bath Shower Combination)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed (Bath Shower Combination)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds (Bath Shower Combination)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 2 Double Beds (Bath Shower Combination)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds (Walk In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 2 Double Beds (Walk In Shower)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, 2 Double Beds

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Separate bedroom
Hair dryer
Microwave
Stovetop
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Room amenity

Studio Suite, 1 King Bed, Accessible (Mobility, Transfer Shower)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Walk In Shower)

Iron/ironing board, free WiFi, bed sheets, alarm clocks

Studio Suite, 1 King Bed (Walk In Shower)

Highlights

Kitchen
Refrigerator
Dishwasher
TV
Hair dryer
Microwave
Stovetop
Freezer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
11230 Southwest Fwy, Houston, TX, 77031

What's nearby

  • Stafford Centre - 4 min drive - 3.0 miles
  • Sugar Land Town Square - 6 min drive - 6.0 miles
  • Westheimer Rd - 9 min drive - 8.1 miles
  • Smart Financial Centre at Sugar Land - 9 min drive - 9.0 miles
  • NRG Stadium - 17 min drive - 12.2 miles

Getting around

  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Aga's Restaurant and Catering - ‬15 min walk
  • ‪Savoy Food Market - ‬12 min walk
  • ‪Playsure Island - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Candlewood Suites Houston NE - Stafford by IHG

Hotel near Stafford Centre
Located close to Sugar Land Town Square, Candlewood Suites Houston NE - Stafford by IHG provides laundry facilities, a 24-hour gym, and a business center. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and 3 meeting rooms
  • An elevator
  • Guest reviews say great things about the helpful staff
Room features
All 80 rooms feature comforts such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Kitchens with refrigerators, dishwashers, and microwaves
  • 40-inch TVs with cable channels
  • Toasters, stovetops, and freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 300 square feet of conference space
  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed with a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 7:30 PM

Property is also known as

Comfort Inn Hotel Southwest
Comfort Inn Southwest
Frontier Hotel Houston
Frontier Hotel
Frontier Hotel
Candlewood Suites Houston NE Stafford by IHG
Candlewood Suites Houston NE Stafford an IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Hotel
Candlewood Suites Houston NE - Stafford by IHG Houston
Candlewood Suites Houston NE - Stafford by IHG Hotel Houston

Frequently asked questions

Does Candlewood Suites Houston NE - Stafford by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:30 PM.

Is Candlewood Suites Houston NE - Stafford by IHG pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 100.00 per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites Houston NE - Stafford by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Houston NE - Stafford by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites Houston NE - Stafford by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Houston NE - Stafford by IHG located?

Located in Alief, this hotel is 2.7 mi (4.3 km) from Stafford Centre and within 9 mi (15 km) of Sugar Land Town Square and Westheimer Rd. Smart Financial Centre at Sugar Land and CityCentre are also within 9 mi (15 km).

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Candlewood Suites Houston NE - Stafford by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 115 out of 244 reviews
Rating 8 - Good. 37 out of 244 reviews
Rating 6 - Okay. 21 out of 244 reviews
Rating 4 - Poor. 25 out of 244 reviews
Rating 2 - Terrible. 46 out of 244 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Thanks for meeting our needs and your kindness!
Stayed 2 nights in May 2025

8/10

Staff was friendly and accommodating.
Stayed 5 nights in Apr 2025

10/10

The receptionists are very hospitable. I like the place that It was close by every places that we need to go.
Stayed 2 nights in Mar 2025

8/10

Rooms were very spacious
Stayed 3 nights in Mar 2025

4/10

The rooms where not bad and it was very cheap to stay. The staff was nice. The BAD.The pool was locked the hole time. And the patio was a wreck none of the appliances worked fire pit, BBq pit ext. It was very noisy most people that were staying there where living there. It has a lot of late night traffic people fight and a lot of slamming doors. I would not stay again.
Stayed 2 nights in Apr 2025

10/10

Great stay overall
Stayed 1 night in Oct 2024

6/10

The place was good. But the staff was extremely cheap. No utensils to use, provided 1 small shower soap a day. No towels. I stayed for a full week and no one cleaned the room. Getting fresh towels, toilet paper and tissue was a big issue. One of the lady in the front desk that worn glasses was marvelous and kind of lenient.
Stayed 6 nights in Apr 2025

10/10

Property was well kept and staff were friendly
Stayed 3 nights in Oct 2024

4/10

The garbage was full when I checked into the room. There was a strange smell. And there were small bugs crawling around on the floor. The shampoo holder was falling apart. The fridge was wobbly. The hotel could be decent with some improvements.
Stayed 3 nights in Mar 2025

6/10

They stay was okay. There was lots of stomping in the rooms above ours. Two different days people kept knocking on our doors, which was very annoying cps being one of the days. There were people that were just hanging around inside the lobby area that potentially lived at the hotel.
Stayed 2 nights in Mar 2025

4/10

The rooms smelled like smoke and some rooms smelled moldy. They don't do room service everyday so you need to take your dirty towels to them for them to exchange your towels. Also there was a lot of hair on the clean towels. Won't be staying here again.
Stayed 4 nights in Mar 2025

6/10

No roku remote and kids was making loud noise and running all night, then they move us to another room loves it
Stayed 2 nights in Mar 2025

10/10

Love the Convenience
Stayed 2 nights in Dec 2024

10/10

Friendly staff and clean room
Stayed 1 night in Sep 2024

4/10

*The noise from the upper floor was unbearable couldn't sleep cause of that *Also the doors are not sound proof, lot of noise * Shady people in the building * Expedia says breakfast is included, when we checked there was nothing provided * Would not visit again
Stayed 3 nights in Mar 2025

4/10

The pictures really isn’t the same as in person , No breakfast was served when it clearly said Free Breakfast in the morning , Windows in the room were not insulated well and didn’t close properly, it allowed to much highway noise from the cars passing by and it was really hard to sleep The back door was wipe open all night and felt unsafe that people just walked in unexpectedly and nobody in the front cared to close it
Stayed 2 nights in Mar 2025

10/10

Great stay. The staff was very helpful. They have a pool which is a plus.
Stayed 1 night in Aug 2024

10/10

Quick and easy check in
Stayed 1 night in Oct 2024

10/10

Friendly staff. Quiet area
Stayed 1 night in Sep 2024

10/10

Full sized kitchens and comfortable bed
Stayed 1 night in Sep 2024

2/10

Candlewood Suites – Stafford (11230 Southwest Fwy, Houston, TX) Stay: Friday noon – Monday morning (3 nights) • No Housekeeping: Not once during my entire stay did housekeeping service my room. Trash piled up and towels went unchanged. I had to repeatedly go to the front desk to ask for clean towels, which is unacceptable for a multi-night stay. By Sunday night the trash can was overflowing, and since no one came, I requested assistance. The manager guy handed me a trash bag and expected me to replace it myself. (Yes, really.) I ended up placing the full garbage bag outside my door to avoid attracting bugs – and it’s a good thing, because I had already spotted roaches in my room earlier. • Dirty Bedding at Check-In: On arrival, I discovered a stained comforter on the bed. I reported it immediately. Management/front desk lady’s response was baffling: she acknowledged the stain but actually asked if I “still wanted to keep it” on the bed. Of course I didn’t! When I pulled back the sheets, I found small food crumbs inside the blanket, meaning the bedding hadn’t been properly cleaned. By the end of this stay, I felt more stressed than relaxed. Basic amenities (like a clean room, fresh towels, working TV, & trash removal were nonexistent.
2 Roaches by the fridge that front desk said I lied about.
Disgusting towels
Stained towels with strange hairs - front desk claimed were fresh and clean
Roaches close!
Stayed 3 nights in Mar 2025

10/10

Everything went well and everyone was nice and helpful. The room was nice and clean.
Stayed 1 night in Oct 2024

10/10

Shelbi was great. She gave me good directions to a good spot to eat that wasnt far away. The room is spacious.
Stayed 1 night in Oct 2024

10/10

Quiet and secluded area. Nice and friendly staff. Confy beds
Stayed 1 night in Aug 2024

10/10

Really enjoyed my stay, will return again!
Stayed 2 nights in Nov 2023