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Candlewood Suites Houston Medical Center by IHG

2.5 star property
Travelers find everything they need at this Houston hotel: 24-hour fitness center, shopping options, and express check-out for a smooth departure.

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Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)
Property amenity - Candlewood Suites Houston Medical Center by IHG (Houston)
Full-size fridge, microwave, stovetop, dishwasher - Candlewood Suites Houston Medical Center by IHG (Houston)
Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)
Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)
Candlewood Suites Houston Medical Center, in the heart of the city, offers a comfortable base with practical amenities. Guests can maintain fitness routines at the 24-hour gym, stay connected with in-room WiFi, and enjoy convenient dry cleaning services and on-site shopping.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Located in South Main, a neighborhood in Houston, Candlewood Suites Houston Medical Center by IHG is in the entertainment district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Daikin Park. Visit our Houston travel guide
Map
10025 S Main Street, Houston, TX, 77025

What's nearby

  • Texans Vs Bears
    NRG Park
    17 min walk - 0.9 miles
  • Texans Vs Bears
    NRG Stadium
    2 min drive - 1.4 miles
  • Houston_NRGCenter_553248635389801959_1
    NRG Center
    3 min drive - 1.7 miles
  • NRG Arena
    2 min drive - 1.9 miles
  • NRG Astrodome
    3 min drive - 2.1 miles

Getting around

  • Stadium Park/Astrodome Station
    4 min drive
  • M. D. Anderson Station
    8 min drive
  • Houston William Hobby Airport (HOU)
    30 min drive

Restaurants

  • McDonald's
    8 min walk
  • Raising Cane's Chicken Fingers
    11 min walk
  • Whataburger
    4 min walk
  • One Stop Food Mart
    16 min walk
  • Starbucks
    9 min walk

About this property

Candlewood Suites Houston Medical Center by IHG

Hotel near NRG Stadium
Take advantage of a grocery/convenience store, shopping on site, and laundry facilities at Candlewood Suites Houston Medical Center by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, a 24-hour front desk, and a vending machine
  • An elevator, a TV in the lobby, and a computer station
Room features
All 80 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Frequently asked questions

Is Candlewood Suites Houston Medical Center by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Houston Medical Center by IHG?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Candlewood Suites Houston Medical Center by IHG?

Check-out is at noon.

Where is Candlewood Suites Houston Medical Center by IHG located?

Located in South Main, this hotel is 1.2 mi (1.9 km) from NRG Park and 1.5 mi (2.5 km) from NRG Stadium. NRG Arena and NRG Astrodome are also within 2 mi (3 km).

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Reviews

Candlewood Suites Houston Medical Center by IHG Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 273 out of 831 reviews
Rating 8 - Good. 255 out of 831 reviews
Rating 6 - Okay. 133 out of 831 reviews
Rating 4 - Poor. 82 out of 831 reviews
Rating 2 - Terrible. 88 out of 831 reviews

Reviews

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, friendly hotel close to MDA Cancer Center
Stayed 1 night in Oct 2025

10/10 Excellent

Gwendelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers 🏥. I enjoyed my stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I wanted to be staff was nice too
Stayed 2 nights in May 2025

4/10 Poor

Edward

Disliked: Amenities, property conditions & facilities
The rooms were clean and spacious. The coffee pot didn't work. The hall carpet was so badly stained that it looked like the floor of an auto repair shop. The door to our room had to be opened by throwing my body weight against the door. There was a bad smell in the hallway. There were insufficient baggage carts. My wife did not feel physically safe. I cautioned her against going out into the common areas alone.
Stayed 2 nights in Nov 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stay at Candlewood Suites in a different location and it was wonderful.....the room was nice and clean air conditioner work perfect water was hot .....my stay at Candlewood is always GREAT
Stayed 3 nights in Sep 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, we arrived early and we’re allowed to check-in a couple hours early. The room and facilities were very clean!! I loved the water pressure in the shower…it was calming and refreshing after a 3hr drive to get there. I will definitely book here again when I return.
Stayed 1 night in Aug 2023

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Well the pool was not opened. Under maintenance. Room was not cleaned the next day. Guess not enough staff available.
Stayed 2 nights in Jun 2025

6/10 Okay

Leticia

Liked: Cleanliness
Disliked: Property conditions & facilities
I only stayed one night or else I would have asked for a different room. The staff was friendly. The room was clean. Except 1. The remote for the tv didn't work. 2.One of the bathroom cabinet doors was ripped out. 3. There was a dime size hole in the fitted sheet. 4. The coffee maker had broken parts, it worked but it was difficult to remove the pot. 5. The kitchenette was missing a fire extinguisher. 6. The toilet tank handle didn't work properly, so I had to remove the lid off and manually flush the tank. I notified the management when I checked out . The manager asked me I could have notified the night crew. I told the morning manager I was only staying obe night. Or else I would have for a longer stay. Needless to say I told the manager I was letting them know of the issues because I didn't want to be charged for items that were already broken. You decide if the price is worth it. I think next time I will go back and stay at the 5 stars grade 9 hotels and above. Sorry Candlewood. Also this is a privately owned property so you can tell difference.
Stayed 1 night in Dec 2025

4/10 Poor

Cynthia

Disliked: Property conditions & facilities
Staff sorely in need of manager. Shuttle driver very good. Coffee maker in room not working. Surrounding area risky.
Stayed 2 nights in Nov 2024

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location but worn

It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG
Stayed 1 night in Jan 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, but it could be better!

I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!
Stayed 1 night in Jun 2024

2/10 Terrible

Amber

Disliked: Cleanliness
The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone.
Stayed 2 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is.

4/10 Poor

Joanna

Disliked: Amenities, property conditions & facilities
This property wasn’t clean. The tv didn’t work. The time on the tv was off so you couldn’t get any live tv and it wouldn’t connect to any internet so there was no ability to watch tv. The bed smelled and there were hardly any towels for the shower. They had shampoo and conditioner and body wash but it was hard to get the body wash out of container. There was no mat in the bathtub so I was careful as it felt a bit slippery. All in all we booked this place to go to a concert in the area. The cleanliness had a lot to be desired. Small interaction with staff but they were friendly.
Stayed 1 night in Jun 2025

4/10 Poor

Emmett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and helpful. Room left a lot to be desired. The room had a kitchenette, the kitchen floor was sticky and there was food left in the refrigerator from a previous guest. The carpet in the rest of the room was gritty feeling, my son and I had to wipe the grit off our feet before putting on our socks.
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
We saw 2 different bugs in the bathroom over a 1 night stay. The whole property had a smell to it, and the smell traveled with us after staying there one night. The pool had a closed sign with no opening date. The dishwasher had an inch of water in it. Aside from those things, the place was average.
Stayed 1 night in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes the where
Stayed 2 nights in Nov 2025

10/10 Excellent

Tymah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Jul 2025

8/10 Good

Bryana

Liked: Staff & service
Disliked: Amenities
The staff is great. The area is questionable due to homeless population.
Stayed 2 nights in Sep 2025

8/10 Good

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. The toilet height was too low. Staff was friendly and professional.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
If there was a deposit it should be included in the price
Stayed 1 night in Oct 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities
Is not good . Sorry but is terrible.
Stayed 1 night in Oct 2025

2/10 Terrible

AVERY

This place was disgusting.
Stayed 1 night in Jun 2025