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Candlewood Suites Houston Medical Center by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Houston Medical Center by IHG

A compact kitchen with dark cabinets, a microwave, a coffee maker, and a white countertop. There are two wicker chairs and a small table. - Candlewood Suites Houston Medical Center by IHG (Houston)
A hotel room with a bed, a sofa, a table, a framed picture on the wall, and a bathroom visible through an open door. - Candlewood Suites Houston Medical Center by IHG (Houston)
A compact kitchen with a dining area, equipped with a microwave, refrigerator, and a coffee maker. - Candlewood Suites Houston Medical Center by IHG (Houston)
A hotel room with a dining table, a sofa, a TV, and a kitchen area. - Candlewood Suites Houston Medical Center by IHG (Houston)
A neatly made bed with a patterned bedspread, two bedside lamps, and a nightstand with a small item on it. - Candlewood Suites Houston Medical Center by IHG (Houston)
Take advantage of a grocery/convenience store, shopping on site, and laundry facilities at Candlewood Suites Houston Medical Center by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

A hotel room with a bed, two bedside tables, lamps, a clock, and a phone.

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite

A hotel room with a bed, a chair, a nightstand with a lamp, and a digital clock.

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

A bathroom counter with toiletries, a sign for Candlewood Suites, and a glass of water.

Studio Suite, 1 Queen Bed

7.2 out of 10
Good
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed

A hotel room with a bed, two bedside tables, lamps, a clock, and a phone.

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

A bathroom counter with toiletries, a sign for Candlewood Suites, and a glass of water.

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

A hotel room with a bed, two bedside tables, lamps, a clock, and a phone.

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in South Main, a neighborhood in Houston, Candlewood Suites Houston Medical Center by IHG is in the entertainment district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium or Toyota Center. Visit our Houston travel guide
Map
10025 S Main Street, Houston, TX, 77025

What's nearby

  • A football stadium with a large crowd, a scoreboard, and the Texas Longhorns logo on the field.
    NRG Park
    15 min walk - 0.8 miles
  • A football stadium with a large crowd, a scoreboard, and the Texas Longhorns logo on the field.
    NRG Stadium
    2 min drive - 1.4 miles
  • A baseball stadium with a city skyline in the background.
    Daikin Park
    10 min drive - 9.9 miles
  • NRG Arena
    2 min drive - 1.9 miles
  • NRG Astrodome
    3 min drive - 2.1 miles

Getting around

  • Smith Lands Station
    5 min drive
  • Kinder Station
    8 min drive
  • Houston William Hobby Airport (HOU)
    30 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    11 min walk
  • McDonald's
    7 min walk
  • Whataburger
    4 min walk
  • Starbucks
    9 min walk
  • Slim Chickens
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Houston Medical Center by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Houston Medical Center by IHG?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Candlewood Suites Houston Medical Center by IHG?

Check-out is at noon.

Where is Candlewood Suites Houston Medical Center by IHG located?

Located in South Main, this hotel is 1 mi (1.6 km) from NRG Park and 1.5 mi (2.5 km) from NRG Stadium. NRG Arena and NRG Astrodome are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Houston Medical Center by IHG Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 289 out of 896 reviews
Rating 8 - Good. 271 out of 896 reviews
Rating 6 - Okay. 142 out of 896 reviews
Rating 4 - Poor. 94 out of 896 reviews
Rating 2 - Terrible. 100 out of 896 reviews

Reviews

Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great amenities
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No coffee supplied in room. No ice machine available. No breakfast provided. Staff was polite. Not advising to stay here. Paid 85.00 per nite. Nope,!!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe, friendly hotel close to MDA Cancer Center
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It had a musty smell though.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gwendelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers 🏥. I enjoyed my stay
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Disliked: Amenities
room was clean. Slow front desk check in but staff nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where I wanted to be staff was nice too
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities
They did the best to accommodate I requested the one suite bedroom when I arrived they had given me a different room the front desk ( didn’t get his name) did the very best to accommodate me and my son for my stay the housekeepers did the above and beyond to make sure my room is clean. Maintenance came by to double check bathroom make sure everything was working will definitely stay again
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Darin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more basic than expected for the price I paid and other hotels of same name. Room smelled musty, stale and the carpet was filthy. It smelled like old animal urine. Needs updating badly. Sheets were Clean. Good pillows and hot water was strong. Would not book again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stay at Candlewood Suites in a different location and it was wonderful.....the room was nice and clean air conditioner work perfect water was hot .....my stay at Candlewood is always GREAT
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, we arrived early and we’re allowed to check-in a couple hours early. The room and facilities were very clean!! I loved the water pressure in the shower…it was calming and refreshing after a 3hr drive to get there. I will definitely book here again when I return.
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Allen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There are vagrants in the parking lots. It is not just a "hotel", it is a place where people live. There are incredable loud noises coming from the roof. It sounds like cars are being dropped on it. Then there is the consistent noise of a large machine going on and off . This was probably an okay place to stay at one time. There is maintenance needed. The grounds around the building are not taken care of. We were in the room for 30 mins tops and immediately called Hotels.com for a cancellation and checked into another hotel in a different area. The front desk personnel were nice and courtious. Hotels.com were amazing. We called, told them the situation and they immediately contacted Candlewood to make the cancellation. No hassle from Hotel or the Candlewood.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a suite and and ac was only in living room area. Had to leave bedroom door open to get ac in room. Not convenient if trying to have someone on sofa and someone in bedroom. Not very clean either.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good location but worn

It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Cynthia

Disliked: Property conditions & facilities
Staff sorely in need of manager. Shuttle driver very good. Coffee maker in room not working. Surrounding area risky.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all, but it could be better!

I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is.
Verified review

4/10 Poor

Edward

Disliked: Amenities, property conditions & facilities
The rooms were clean and spacious. The coffee pot didn't work. The hall carpet was so badly stained that it looked like the floor of an auto repair shop. The door to our room had to be opened by throwing my body weight against the door. There was a bad smell in the hallway. There were insufficient baggage carts. My wife did not feel physically safe. I cautioned her against going out into the common areas alone.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Well the pool was not opened. Under maintenance. Room was not cleaned the next day. Guess not enough staff available.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Emmett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was nice and helpful. Room left a lot to be desired. The room had a kitchenette, the kitchen floor was sticky and there was food left in the refrigerator from a previous guest. The carpet in the rest of the room was gritty feeling, my son and I had to wipe the grit off our feet before putting on our socks.
Stayed 1 night in Sep 2023
Verified review

4/10 Poor

Joanna

Disliked: Amenities, property conditions & facilities
This property wasn’t clean. The tv didn’t work. The time on the tv was off so you couldn’t get any live tv and it wouldn’t connect to any internet so there was no ability to watch tv. The bed smelled and there were hardly any towels for the shower. They had shampoo and conditioner and body wash but it was hard to get the body wash out of container. There was no mat in the bathtub so I was careful as it felt a bit slippery. All in all we booked this place to go to a concert in the area. The cleanliness had a lot to be desired. Small interaction with staff but they were friendly.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Amber

Disliked: Cleanliness
The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone.
Stayed 2 nights in Aug 2025