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Best Western Plus Heritage Inn

3.0 star property
Hotel with free breakfast, in the vicinity of Port of Houston

Choose dates to view prices

Photo gallery for Best Western Plus Heritage Inn

Lobby
Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers
Fitness facility
Best Western Plus Heritage Inn near the Port of Houston offers practical comforts, including a daily breakfast buffet, dry cleaning, an outdoor pool, and in-room WiFi. Travelers appreciate the express check-in and helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Renovated in 2017
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Sofa bed - double
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Houston, TX

What's nearby

  • Port of Houston - 6 min drive - 5.1 miles
  • Daikin Park - 9 min drive - 8.3 miles
  • George R. Brown Convention Center - 10 min drive - 8.7 miles
  • Toyota Center - 10 min drive - 8.9 miles
  • NRG Stadium - 20 min drive - 15.1 miles

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Refresqueria - ‬16 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

Hotel near Port of Houston
Consider a stay at Best Western Plus Heritage Inn and take advantage of a free breakfast buffet, laundry facilities, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, express check-in, and a gift shop
  • Coffee/tea in the lobby, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 62 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with hydromassage showers and tubs or showers
  • 50-inch HDTVs with Netflix, Hulu, and streaming services
  • Separate sitting areas, LED light bulbs, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Does Best Western Plus Heritage Inn have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Best Western Plus Heritage Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Heritage Inn?

Self parking is free at this property.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Best Western Plus Heritage Inn?

Check-out is at 11 AM.

Where is Best Western Plus Heritage Inn located?

Located in Northeast Houston, this hotel is within 9 mi (15 km) of Port of Houston, Daikin Park, and Shell Energy Stadium. George R. Brown Convention Center and Toyota Center are also within 9 mi (15 km).

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Reviews

Best Western Plus Heritage Inn Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 387 out of 780 reviews
Rating 8 - Good. 202 out of 780 reviews
Rating 6 - Okay. 81 out of 780 reviews
Rating 4 - Poor. 46 out of 780 reviews
Rating 2 - Terrible. 64 out of 780 reviews

Reviews

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great price
Stayed 6 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to downtown
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Consuelo

Liked: Cleanliness, staff & service, amenities
The rug still had dirt on it, but the rest of the room was clean. Staff was friendly and the area was quiet.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times now the hotel is always clean and beds comfortable. It’s right next to highway so it can be loud and the area is not the best but despite that I feel safe they have enclosed parking available to help protect your vehicle.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to and from main Interstate. Felt safe and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Shauntel

Liked: Cleanliness
Checking in took forever and the area isn’t so great but overall had a good stay. Room was clean.
Stayed 1 night in Aug 2025

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
A very satisfying stay
Stayed 1 night in Jul 2025

6/10 Okay

Aiden

Liked: Cleanliness, staff & service, amenities
We stayed here for 5 days, and overall, the service was great, the girl who worked there late at night was always super nice to us every time we’d see her. Our room was pretty good, there were a few issues with the bathroom door not being able to close all the way, and a few light issues. The environment around the hotel was honestly a little sketchy, with police showing up to just stay around the hotel one day, but besides all of that, we really enjoyed our stay!
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple times now and both times the hotel room is comfortable and clean the front desk person is always nice. The only problem if your a light sleeper the noise from highway may be an issue. I like staying here because the price is affordable , the rooms are clean and beds are comfortable and the parking lot is completely safe because they have most of the parking behind a security gate.
Stayed 1 night in Sep 2025

6/10 Okay

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff was pretty nice, BUT the room smelled like mildew like it was wet, the floor the room was on didn’t smell like that but the room did. I felt like i was suffocating a bit.
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great place highly recommend
Stayed 1 night in May 2025

8/10 Good

Cynthia

Liked: Staff & service
The hotel staff at check in was friendly the hotel smells and looks clean room had a faint Oder bed was comfortable I felt very safe because of security gate one way one way out but the noise from the highway was almost too much I got woke at 3 am by a car screeching tires. Over all hotel was great for the price I would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place safe ,quite, wonderful hospitality. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

John Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff are great room was clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Everything was great! Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Property is very close to highway so it can get loud at times. Overall good place to stay!
Stayed 1 night in May 2025

6/10 Okay

Alma

Disliked: Amenities, property conditions & facilities
Clean, friendly and helpful staff.
Stayed 2 nights in Jan 2025

6/10 Okay

Lu

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel The floor caved in Elevator was broken I don't know what the bedspreads were, but they were horribly itchy Luckily, I brought bedspreads and was able to remove the existing ones and put my own on. The service was good.
Stayed 2 nights in Jul 2025

4/10 Poor

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area didn’t feel the safest, most of the staff wasn't very friendly or welcoming. The breakfast was horrible and had a terrible layout! The build needs some repairs and new beds!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tiffany

Liked: Staff & service, room comfort
Enjoyed our stay.
Stayed 1 night in Apr 2024

8/10 Good

matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to places we needed to go. Safe and friendly environment
Stayed 3 nights in Apr 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Staff & service
The parking area is card access gated. The breakfast was a hot breakfast with cereal, pastries, etc. The elevator needs repairs as it seems to want to fall and it creeks in transit up or down. The rooms and bedding was clean and towels were clean. AC worked great too. If you are street side you will hear the cars on the freeway. The front desk staff didn't want to accommodate early check in without a fee when there was clearly nobody there. In addition, she didn't want to accommodate changing name because room was book through expedia so I did get it change through expedia and smooth sailing checkin. They do hold your deposit a long time after departure before you get it back in your acct.
Stayed 2 nights in Sep 2025

2/10 Terrible

Melanie

Disliked: Property conditions & facilities

Stay somewhere else.

Hotel was just ok, but the elevator quick working one day into our stay and was not fixed when we left. Ice machine never worked. Breakfast was barely edible. Sausage was grey and looked dead. Would not stay here again.
Stayed 3 nights in Jul 2025

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