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Best Western Galleria Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Galleria Inn & Suites

A spacious lobby with a high ceiling, a reception desk, a sofa set, and a staircase to an upper level. - Best Western Galleria Inn & Suites (Houston)
A modern restaurant with a bar area, multiple seating options including booths and tables, and a view of greenery outside. - Best Western Galleria Inn & Suites (Houston)
A hotel room with a large bed, a green seating area, a small table, a TV, and a painting on the wall. - Best Western Galleria Inn & Suites (Houston)
A hotel room with a blue accent wall, a sofa, a bed, a table, and a lamp. - Best Western Galleria Inn & Suites (Houston)
A Best Western Inn & Suites with a covered entrance, a well-maintained lawn, and a clear blue sky. - Best Western Galleria Inn & Suites (Houston)
Located close to Lakewood Church and Memorial Park, Best Western Galleria Inn & Suites provides a free breakfast buffet, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a blue accent wall, a large window with curtains, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a blue accent wall, a sofa, a bed, a table, and a lamp.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

A hotel room with a large bed, a green seating area, a small table, a TV, and a painting on the wall.

Suite, 1 King Bed, Accessible, Non Smoking (Jetted Tub)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

A hotel room with a large bed, two armchairs, a small table, and two bedside lamps.

Suite, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a blue wall, a green sofa, a bed, a desk, a chair, and a patterned carpet.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a bathtub, a bed, a desk, and a chair.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with a blue wall, a green sofa, a bed, a desk, a chair, and a patterned carpet.

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Woodlake - Briar Meadow, a neighborhood in Houston, Best Western Galleria Inn & Suites is in the suburbs and near theme parks. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium. Check out an event or a game at Daikin Park, and consider making time for Houston Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Houston travel guide
Map
6229 Richmond Ave, Houston, TX, 77057

What's nearby

  • A plate of food with meatballs, fries, pita bread, and a salad with feta cheese.
    Richmond Avenue
    1 min walk - 0.1 miles
  • A street with storefronts, including a store named 'Emerson Rose' and another with a neon sign.
    Westheimer Road
    10 min walk - 0.6 miles
  • A baseball stadium with a city skyline in the background.
    Daikin Park
    12 min drive - 11.0 miles
  • Harwin Drive Shopping District
    13 min walk - 0.7 miles
  • The Ballroom at Tanglewood
    6 min drive - 1.4 miles

Getting around

  • Hermann Park/Rice U Station
    10 min drive
  • Kinder Station
    12 min drive
  • Houston William Hobby Airport (HOU)
    36 min drive

Restaurants

  • McDonald's
    10 min walk
  • Pappadeaux Seafood Kitchen
    14 min walk
  • Cafe Layal
    4 min walk
  • Wasfi's
    6 min walk
  • Pappasito's Cantina
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (34 inches high)
  • Null
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Does Best Western Galleria Inn & Suites have a pool?

Yes, this property has an outdoor pool.

Is Best Western Galleria Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Galleria Inn & Suites?

Check-in start time: 4 PM; Check-in end time: 6 AM.

What time is check-out at Best Western Galleria Inn & Suites?

Check-out is at noon.

Where is Best Western Galleria Inn & Suites located?

Located in Woodlake - Briar Meadow, this hotel is within 6 mi (10 km) of Memorial Park, Lakewood Church, and Rice University. Houston Zoo and Miller Outdoor Theater are also within 9 mi (15 km).

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Reviews

Best Western Galleria Inn & Suites Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 445 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for the money
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of issues, elevator was working only from the first floor, bathroom wasn’t clean, room smelled like mildew, floor was uneven indicating structural damage, however staff was nice, breakfast was ok. They renovated to try to make the room look nice, kind of a serious miss.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were all super friendly.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Front desk staff was super sweet, but only one towel was provided for e a 2 bed room. Had to wait for towels even after room was cleaned. Other than that, everything was good.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the breakfast really good, the only thing is the cigarette smell outside.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Coming in to the room, i had to turn the AC on to start cooling the room in 100 plus degree weather. Ac was a little loud. We had holes in the fitted sheet. Ice machine was broken and they said they are waiting for it to be replaced. Elevator would work to go up to the 2nd floor but we had to take the stairs going back down. The hot breakfast...the eggs and sausage links were disgusting. The gravy looked iffy so I didn't even bother trying biscuits and gravy. I made a waffle and it was okay. The front desk guy was very polite and friendly. I would not stay here again.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great! Breakfast was also good. However, the facilities are poorly maintained. The smell of marijuana in the air was strong and made me sick.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

The rooms were clean and very spacious. The staff was very friendly and courteous.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great outside the breakfast potatoes
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location and staff were very nice
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. clean and quiet stay... Only issue was the bed .. the mattress in room 321 needs to be replaced ASAP
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great from the staff and just the overall experience was great i will be booking again
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean room, staff was polite. Breakfast was excellent, you can choose what you want.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything is always so well kept, and the staff is very friendly
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean, full breakfast included.
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check-in went great, and we were excited to enjoy our stay! Unfortunately, things went downhill once we got settled into our room. First, the TV would only show one channel and displayed a message telling us to contact the front desk. After calling, we were simply told to restart it, which we had already tried several times before reaching out. No one offered to come up and take a look, so we went our entire stay without a working TV. We specifically booked a room with a jetted tub, which we were SUPER excited about! Unfortunately, only about 2 of the 6 jets actually worked. Definitely disappointing considering that was one of the main reasons we chose the room. The following morning, we needed fresh towels. When we went to the front desk, we were told we had to bring our used, wet towels downstairs before receiving clean ones. To make matters worse, they only had bath towels available—no washcloths! And to top it all off, the elevator stopped working the next morning! Thankfully, staff were able to send it up when we were ready to check out, so we didn’t have to carry our luggage down the stairs. Overall, check-in was pleasant, but the rest of our experience was disappointing. We paid for a room expecting everything to be in working order, especially the jetted tub. The lack of assistance from the front desk made the situation even more frustrating. A little more attention to maintenance and customer service would have made a huge difference.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in went well.room was clean.easy parking. Uber pick up in front. Good stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very nice
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was pretty clean, we stayed in the first floor not too noisy. Check in was smooth, lots of parking available, nice big clean convinience store right next to it, perfect!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean! I brought my own yoga mat, but loved the workout room. I used the "office" area as well, to work on a few things. This was helpful. Bfast was +100, i had biscuits and gravy and went back for seconds. I was on a road trip and used the carwash nextdoor. This was a great reset stop. I was only there 10 hours, maybe. But it did a good job!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

For the price, it was good. It was a comfortable and clean stay for me and my family.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Very comfortable
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous in every way. The staff was particularly helpful and friendly. Thank you!
Stayed 3 nights in Jun 2025