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Best Western Cy-Fair

2.5 star property
Suburban hotel with free breakfast and a 24-hour front desk

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Photo gallery for Best Western Cy-Fair

Free breakfast
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, iron/ironing board
Exterior
Outdoor pool
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
20035 Northwest Fwy, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 2.1 miles
  • Berry Center - 10 min drive - 5.5 miles
  • Sam Houston Race Park - 11 min drive - 6.2 miles
  • Willowbrook Mall - 11 min drive - 7.4 miles
  • Vintage Park - 14 min drive - 9.2 miles

Getting around

  • Houston Station - 24 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hwy 6 Tacos - ‬2 min drive

About this property

Best Western Cy-Fair

Hotel located in FM 1960
Free breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Cy-Fair. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A front-desk safe, a TV in the lobby, and coffee/tea in the lobby
  • A vending machine, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 62 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Does Best Western Cy-Fair have a pool?

Yes, this property has an outdoor pool.

Is Best Western Cy-Fair pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Cy-Fair?

Self parking is free at this property.

What time is check-in at Best Western Cy-Fair?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Best Western Cy-Fair?

Check-out is at noon.

Where is Best Western Cy-Fair located?

Located in FM 1960, this hotel is within 3 mi (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress, and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 mi (5 km).

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Best Western Cy-Fair Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 422 out of 921 reviews
Rating 8 - Good. 248 out of 921 reviews
Rating 6 - Okay. 106 out of 921 reviews
Rating 4 - Poor. 63 out of 921 reviews
Rating 2 - Terrible. 82 out of 921 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything and clean property
Stayed 1 night in Jul 2025

10/10 Excellent

Tensey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Continental breakfast. Thanks!
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area is a little rough but the actual room was clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Zuleka

Liked: Cleanliness, staff & service
The property is being remodeled and changed to a new name from the old name so some things were out of place but my day was very nice and the room was very clean. Breakfast was good also.
Stayed 1 night in May 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities
MY STAY IN ROOM WAS GOOD ,HALLWAYS VERY HOT , TOO MANY HOMELESS PEOPLE AROUND , GROUNDS WERE NOT VERY CLEAN AROUND AREA , COFFEE FOR THE GUEST WAS COLD ,
Stayed 3 nights in May 2025

8/10 Good

Iesha

Liked: Property conditions & facilities
It was ok. The elevator didn’t work
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and staff was very nice. April was very kind. The only downside to this hotel is the hotel behind it which clearly has drug activity. There were drug addicts walking around yelling periodically so after some time sitting at the pool it would get very uncomfortable especially at night. The sign needs to be changed from Hampton Inn and replaced with the new name. I won’t stay here again due to the hotel activity behind it. Also there should be a clear note that there will be a $100 cash deposit and receipts for the deposit should be automatic without the customer asking.
Stayed 3 nights in Jul 2025

2/10 Terrible

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
This place is busted. Was under renovations when I was there. Front door didn’t shut, no sign on the building, elevator didn’t work. When I walked into my room at midnight for the first time, there was two randos sleeping in the room that I PAID FOR AND HAD KEYS!!! I was pissed off and the front desk had ZERO employees on site, 3 security guards who could only give me a spare single room for us 4 people. I told them you better not let nobody else in here or I’ll John wick them mfs in my room. DO NOT COME HERE.
Stayed 1 night in Jun 2025

2/10 Terrible

Madeleine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw illegal activity in the parking lot. There were people hovering around all the stairways and different people going in and out of the same room. My uber warned me about the place. We went around the property once and I knew I needed to book somewhere else. The picture of the pool is also false advertising and didn’t even have water filled all the way up in it. Some of the doors to the rooms do not lock properly. I booked this place because of the photos and that it says it’s a “best western” it is not. It’s a Travelodge with a super sketchy atmosphere. Please beware!
Stayed 1 night in Jun 2025

4/10 Poor

SAIRA

Disliked: Cleanliness, staff & service, property conditions & facilities
Whole 3 floor was closed for construction Noisy Breakfast was joke.
Stayed 1 night in Dec 2024

10/10 Excellent

ASNIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable and variety of foods to eat for breakfast
Stayed 2 nights in Dec 2023

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to only find out our reservation was canceled with no notice.
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The swimming pool was phenomenal & check in was smooth. The parking lot behind the building had strangers out all night. Although there was police onsite, I knew it was because possible car damage/thief, and criminal activity. It was as if this hotel was misplaced. Upon entering my room, the dead bolt lock did not work nor wound the connecting room door push closed all the way. Worst nightmare came true. I reported & police responded immediately to my room. He quickly realized he couldn't lock the door either. He filmed the process. However, the solution for a female without an adequate door lock was to wait until morning to have the door fixed. I sat up all night in fear. I asked the next morning & maintenence came to repair. The carpet was soaked from the refrigerator & the room smelled molded. The thermostat was reading low battery & it would not allow for adjustments. Needless to say no sleep Friday night. During the day it was quiet. Not sure if there are cameras on the pool area, yet there needs to be for safety reasons. At check out, I asked for a printed receipt & informed the front desk I was going to put my bags in the car & return. My receipt was laid out on the counter & I'm grateful I grabbed it. The receptionist nervously came to ask if I actually picked it up. I informed him that I did. He knew he should not have done that. I booked through Expedia & knew they would not allow me to relocate.
Stayed 2 nights in Jun 2025

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
Didn’t know it was under construction/remodel. Lobby is a real mess. No hot water, room condition was marginal. I think it might have been an attempt at remodeling but the workmanship was extremely poor. Will say the breakfast was decent. Day clerk at front folding table was very rude
Stayed 2 nights in Nov 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible and hotel is old.
Stayed 2 nights in May 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Very nice hotel , I would stay there again!
Stayed 1 night in Oct 2022

10/10 Excellent

Noe A.

Liked: Cleanliness, property conditions & facilities, room comfort
The night front desk lady....not so friendly...overall everything was nice!!
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay there it was so bad
Stayed 1 night in May 2024

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs an upgrade.
Stayed 1 night in Feb 2024

8/10 Good

Floyd

Liked: Cleanliness, staff & service, room comfort
This is an older Hampton Inn that is under going a remodel. The hotel was clean and all staff was very welcoming. The free breakfast was plain and didn't change but served it's purpose. Plenty of restaurants and shopping nearby. Easy access to highway for travel to and from.
Stayed 2 nights in Oct 2022

2/10 Terrible

Sunil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was under renovation and we were not informed of it when we booked the hotel. There was no egg of any form for breakfast. Sad
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The property was still under construction but it was still nice. The only problem I had was that the tv kept turning off while was watching it. The breakfast was good and the check in was easy. The hotel was in a good location and right of the highway.
Stayed 1 night in Jun 2023

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an older hotel that is tired looking. New commodes are stacked near the elevator, along with a tarp that closed off a section/room. The room was clean and all features worked. The price reflects the property condition and is a good value.
Stayed 1 night in Mar 2024

6/10 Okay

Noel

We choose Hampton Inns for the quality. This one was rundown with cracks in the walls and doors that don’t close properly. The potatoes at breakfast, though, were the high point.
Stayed 4 nights in Apr 2023

4/10 Poor

tariq

Disliked: Staff & service, amenities, property conditions & facilities
Bathtubs dangerously slippery, low quality and quantity food, coffee cold. Doing hall AC not working, phone recieved not working, tv offline,
Stayed 2 nights in Aug 2024