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Best Western Cy-Fair

Property class: 3

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Photo gallery for Best Western Cy-Fair

Business center - Best Western Cy-Fair (Houston)
Reception - Best Western Cy-Fair (Houston)
Fitness facility - Best Western Cy-Fair (Houston)
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, desk - Best Western Cy-Fair (Houston)
Outdoor pool, sun loungers - Best Western Cy-Fair (Houston)
Located in the heart of FM 1960, Hampton Inn Houston Northwest offers free breakfast and a refreshing outdoor pool. Guests enjoy in-room WiFi, a sun-filled terrace, and dry cleaning services. Helpful staff and lobby coffee/tea make this a practical home base.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Houston, Best Western Cy-Fair is in the business district and near the airport. Travelers who have shopping on the agenda can visit Houston Premium Outlets and CityCentre. Looking to enjoy an event or a game while in town? See what's happening at Berry Center or Aerodrome. Visit our Houston travel guide
Map
20035 Northwest Fwy, Houston, TX, 77065

What's nearby

  • The George R. Brown Convention Center
    George R. Brown Convention Center
    25 min drive - 26.5 miles
  • NRG Stadium
    NRG Stadium
    30 min drive - 29.5 miles
  • Houston, Texas Reflections
    MD Anderson Cancer Center
    30 min drive - 27.2 miles
  • HCA Houston Healthcare North Cypress
    2 min drive - 1.4 miles
  • North Cypress Medical Center
    2 min drive - 1.4 miles

Getting around

  • Houston Station
    25 min drive
  • Houston William Hobby Airport (HOU)
    55 min drive

Restaurants

  • Texas Roadhouse
    5 min walk
  • Dutch Bros Coffee
    16 min walk
  • McDonald's
    6 min walk
  • Fogo de Chão
    6 min walk
  • Speedy Stop
    5 min walk

About this property

Best Western Cy-Fair

Hotel in the business district, remodeled in 2025
Free continental breakfast, a terrace, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Cy-Fair. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Free self parking
  • An elevator, coffee/tea in the lobby, and multilingual staff
  • A vending machine, a TV in the lobby, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Does Best Western Cy-Fair have a pool?

Yes, this property has an outdoor pool.

Is Best Western Cy-Fair pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Cy-Fair?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Best Western Cy-Fair?

Check-out is at noon.

Where is Best Western Cy-Fair located?

Situated near the airport, this hotel is within 3 mi (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress, and Traders Village. Cypress Fairbanks Medical Center and Kindred Hospital Houston Northwest are also within 3 mi (5 km).

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Reviews

Best Western Cy-Fair Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 469 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

Reviews

Verified

10/10 Excellent

amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to place when im Cypress. Very comfortable beds, great hot foid breakfast like egss, sausage abd roasred potatoes plus waffles, cereal and fruit.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Edna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

This hotel was amazing! Comfortable beds and very clean. Would stay there again in a heartbeat!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Madeleine

Liked: Amenities
Very clean and friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works in the kitchen is so sweet and friendly. She keeps everything so nice and clean. I really enjoyed staying here
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person was very pleasant and kitchen person was super sweet and very friendly. Definitely I will tell my friends to stay here.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything and clean property
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, the staff was extremely gracious & the breakfast was exceptionally good. I would defiantly stay here agsin & again.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tensey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Continental breakfast. Thanks!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Verlande

Liked: Cleanliness, staff & service
The staff was nice and the room was clean. During our stay the elevator broke, our ceiling began to leak, the ac shuts off completely in the middle of the night making it hot and we kept getting locked out of our room. It was okay based on these circumstances
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area is a little rough but the actual room was clean.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ASNIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable and variety of foods to eat for breakfast
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable enough, plenty of decent pillows. Rooms were clean but kind of worn with patchwork paint and things like that, but that wasn’t a big deal. There were no bug problems or odd smells in the room. Although the hallways did have a bit of an odor. That just goes along with older hotels though. Parking isn’t convenient for only having one entrance and exit. The staff were very kind and we would probably stay again just for that. The man at the front desk ensured our card worked when he saw I kept it next to my phone because that can deactivate them. Housekeeping asked us each day if we needed anything, and we did a few times. We travel with small children and everybody was very kind to them here. Breakfast was okay. There was never fruit. We stayed for 4 days and were told the shipment was missed, but they never put fruit out. They had potatoes twice. Once they ran out at 9. Breakfast is over at 9:30 and they said they weren’t restocking so we didn’t get any. Sausage patties were the greasiest I have ever seen. I had to use paper towels to sop it up before I could eat it. I would definitely stay here again if it were a single night stay, but would have preferred more fruit and consistent breakfast quality for a longer stay.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Neal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

OK place.

Nice little hotel, rooms were clean and comfortable. The location is not the best. The parking lot had suspicious activities, when I told the front desk they were not concerned. Made it through the night fine and the breakfast was not bad at all.
Stayed 1 night in Jun 2025
Verified

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities
MY STAY IN ROOM WAS GOOD ,HALLWAYS VERY HOT , TOO MANY HOMELESS PEOPLE AROUND , GROUNDS WERE NOT VERY CLEAN AROUND AREA , COFFEE FOR THE GUEST WAS COLD ,
Stayed 3 nights in May 2025
Verified

4/10 Poor

Tremaine

Liked: Cleanliness, amenities
The staff were friendly however upon my evening arrival the room I was given wasn’t cleaned and the tv was on. I was given another room which I appreciated but the floors were dirty, I killed a big roach and there was someone else’s hair on the towels.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is an older hotel that is tired looking. New commodes are stacked near the elevator, along with a tarp that closed off a section/room. The room was clean and all features worked. The price reflects the property condition and is a good value.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Steven

Liked: Staff & service
Is under construction. Materials everywhere. But served my purpose. Safe, clean room.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
The checkin host service was good. Check out not so good. The furniture was old and worn out. Looked like there was water damage on the blinds. The place was outdated. I was in town for 2 days. Chose somewhere else to stay my second night.
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Nadja

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location and staff were good but the hotel was very run down. Everything looked old and dirty, water stains on the ceiling, my bathroom sink was completely clogged, the shower handle fell off when I turned it on and it took a while to get that back on and then I thought there was no the hot water but it was actually was in the middle and the left and right sides were cold water, the shower curtain bar was slanted downwards so the shoulder curtain wouldn’t stay open, and the AC controls didn’t work so the setting it was on couldn’t be changed.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The swimming pool was phenomenal & check in was smooth. The parking lot behind the building had strangers out all night. Although there was police onsite, I knew it was because possible car damage/thief, and criminal activity. It was as if this hotel was misplaced. Upon entering my room, the dead bolt lock did not work nor wound the connecting room door push closed all the way. Worst nightmare came true. I reported & police responded immediately to my room. He quickly realized he couldn't lock the door either. He filmed the process. However, the solution for a female without an adequate door lock was to wait until morning to have the door fixed. I sat up all night in fear. I asked the next morning & maintenence came to repair. The carpet was soaked from the refrigerator & the room smelled molded. The thermostat was reading low battery & it would not allow for adjustments. Needless to say no sleep Friday night. During the day it was quiet. Not sure if there are cameras on the pool area, yet there needs to be for safety reasons. At check out, I asked for a printed receipt & informed the front desk I was going to put my bags in the car & return. My receipt was laid out on the counter & I'm grateful I grabbed it. The receptionist nervously came to ask if I actually picked it up. I informed him that I did. He knew he should not have done that. I booked through Expedia & knew they would not allow me to relocate.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly Customer service, very attentive, pretty good hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythig was perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all the way!!!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough toilet paper and parking was not safe enough kids trying to break vehicles
Stayed 3 nights in Mar 2026