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Aparthotel

Hotel Santa Ana

4.0 star property

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Deluxe Studio, Balcony, City View | Living area | 45-inch Smart TV with digital channels - Hotel Santa Ana (Medellín)
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Reception - Hotel Santa Ana (Medellín)
City view - Hotel Santa Ana (Medellín)
Front of property - Hotel Santa Ana (Medellín)
Close to Santafé Mall and Oviedo Shopping Center, Hotel Santa Ana provides dry cleaning/laundry services, a restaurant, and a snack bar/deli. Treat yourself to a manicure/pedicure or other spa services. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Apartment, 1 Bedroom, Balcony, City View

Classic Apartment, 1 Bedroom, Balcony, City View | Premium bedding, Select Comfort beds, individually decorated

Classic Apartment, 1 Bedroom, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Studio, Balcony, City View

Deluxe Studio, Balcony, City View | Premium bedding, Select Comfort beds, individually decorated

Deluxe Studio, Balcony, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort House

Comfort House | Premium bedding, Select Comfort beds, individually decorated

Comfort House

  • 5 bedrooms
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Queen Bed

About the neighborhood

Located in El Poblado, a neighborhood in Medellín, Hotel Santa Ana is near a metro station. Oviedo Shopping Center and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
View more Aparthotels in Medellín
Map
calle 15 sur, #48-34, Medellín, ANTIOQUIA, 050022

What's nearby

  • Santafé Mall
    Santafé Mall
    13 min walk - 0.7 miles
  • EAFIT University
    6 min walk - 0.4 miles
  • Oviedo Shopping Center
    14 min walk - 0.8 miles
  • Las Vegas Clinic
    17 min walk - 1.0 mile
  • Golden Mile
    19 min walk - 1.0 mile

Getting around

  • Ayura Station
    13 min walk
  • Jose Maria Cordova Intl. Airport (MDE)
    42 min drive

Restaurants

  • La Carpa Roja
    8 min walk
  • Típicas Empanadas
    5 min walk
  • Cafés de Origen
    9 min walk
  • Subway
    10 min walk
  • Cafe Tesla
    10 min walk

About this property

Hotel Santa Ana

A restaurant, a snack bar/deli, and concierge services are available at this aparthotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a Select Comfort bed, and premium bedding. The private bathroom is not en suite and housekeeping is available on request.
Hotel Santa Ana offers 56 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 45-inch Smart televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Rooms have detached private bathrooms. Bathrooms include showers and complimentary toiletries.

This Medellín aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

All inclusive details

All-inclusive room rates at Hotel Santa Ana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Pool/Spa

  • Manicures/pedicures

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: COP 20,000 for adults and COP 20,000 for children
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 1 detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: COP 50,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Housekeeping (on request)
  • Luggage storage
  • Meal delivery service
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 56 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately COP 20000 for adults and COP 20000 for children
  • Pet deposit: COP 50000 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 11919

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Santa Ana Medellín
Hotel Santa Ana Aparthotel
Hotel Santa Ana Aparthotel Medellín

Frequently asked questions

Is Hotel Santa Ana pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of COP 50000 per stay. Service animals are exempt from fees.

What time is check-in at Hotel Santa Ana?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Santa Ana?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Hotel Santa Ana?

Some rate plans available at this property are all-inclusive.

Where is Hotel Santa Ana located?

Located in El Poblado, this aparthotel is within a 15-minute walk of EAFIT University, Santafé Mall, and Oviedo Shopping Center. La Frontera Park and Río Sur Shopping Center are also within 1 mi (2 km). Ayura Station is 13 minutes by foot and Aguacatala Station is 14 minutes.

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Reviews

Hotel Santa Ana Reviews

9.0

Wonderful

8.8

Cleanliness

8.2

Amenities

8.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

Verified

6/10 Okay

Wendy

Liked: Cleanliness, check-in, communication
The staff were very friendly however, the hotel let in a lot of traffic noise, and unfortunately the cafe/restaurant was only open until 3. I did not see a spa anywhere on the premises. The food came in very large portions so you may want to share. It was delicious!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Juan Vicente

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and comfortable. Close to public transportation. Great food with lots of choices. Great staff and service.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Milton

Liked: Cleanliness, check-in, communication, listing accuracy
This was a cute quaint property. The unit was near stores, mall and transportation. The unit was clean and had all accomodations needed for the stay. The AC in the bedroom did work well enough to keep the entire apt cold as being from the states is a requirement for us. Loved that there was a patio on the unit. I loved sitting there and watching people and traffic.. All the young men at the front desk were so nice, Handsome and tried there best to speak english with me since i do not speak spanish. I loved this property and i would definetely stay again
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Ivan

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Staff was nice and courteous. The room was as advertise, except that the bed was hard as the floor, no TV in the bedroom, and WiFi was sporadic at best. Biggest issue I experienced, I had to check out 4 days earlier than plan, but the Hotel refuse to issue a credit back to my credit card, after going back and fore with hotel management I was reimburse 2 days worth in cash, I was adviced by the front desk this was done in good faith by managment. There were absolutely no signs, and no explanation of this policy when checking in. Basically they robbed me!!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, ver nice staff and friendly
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great simple kitchen. Great service. Delicious local breakfasts.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Christian Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff are super friendly. Area around hotel is very nice and clean. Would recommend to anyone looking for a good place to stay in Medellin.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Yamila O

Liked: Cleanliness, property conditions & facilities, communication
Safe place and clean. All the staff were very nice!!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Herman

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment itself is comfortable & the balcony view is amazing. Staff are all welcoming & very attentive to my needs.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, room comfort, communication

Great location Stay in Medellin.

We made a good choice staying at this hotel, it was clean and housekeeping at your preference. We had hot water and a the air conditioner was in great shape. The location is perfect because it is in between el Poblado and Laureles. The rate was also excellent even in spite of it being high season. I would definitely stay here again.
Stayed 10 nights in Aug 2025
Verified

6/10 Okay

Daniel

They pre-assign security codes for hotel room doors. This is unsafe and unsecure as anyone working at the hotel or gets access to your code can come into your room. My sunglasses and shower gel were stolen by an unidentified person who entered my room at 2:06am.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, check-in, communication, listing accuracy
Fresh and delicious breakfasts.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, check-in, communication, listing accuracy
La habitación estaba limpia, el personal muy atento, desayuno muy rico. En general to muy bien. Gracias por el servicio.
Sala y comedor
Una vista hermosa
En la noche la vista es espectacular
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Malfirys

Liked: Amenities, property conditions & facilities, communication
Bien amplias y bien cerca de establecimientos
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno y tranquilo
Stayed 7 nights in May 2025
Verified

8/10 Good

Moisés

Liked: Amenities, property conditions & facilities
Bien ubicada, habitaciones funcionales
Stayed 3 nights in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Agradable estadia

Es buen sitio y cerca a todo
Stayed 1 night in May 2025
Verified

10/10 Excellent

Iven

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Stayed 14 nights in Mar 2026
Verified

10/10 Excellent

EMMANUEL

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

diego

Stayed 1 night in Dec 2025
Verified

8/10 Good

JOSE L

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Diron

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2025