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Caps Hoteles

Property class: 2

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Photo gallery for Caps Hoteles

Suite | Jetted tub - Caps Hoteles (Cartagena)
60-inch Smart TV with cable channels, Netflix, streaming services - Caps Hoteles (Cartagena)
Suite | WiFi (free), bed sheets - Caps Hoteles (Cartagena)
Reception - Caps Hoteles (Cartagena)
Standard Double Room | WiFi (free), bed sheets - Caps Hoteles (Cartagena)
Close to Cartagena de Indias Convention Center and Clock Tower, Caps Hoteles provides dry cleaning/laundry services, a snack bar/deli, and more. Guests can connect to free in-room WiFi.

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Double Room

Standard Double Room | WiFi (free), bed sheets

Standard Double Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

Suite | Jetted tub

Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cartagena Walled City, a neighborhood in Cartagena, is home to Caps Hoteles. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Jaime Moron Stadium. Visit our Cartagena travel guide
Map
10b63 Cl. 25, Cartagena, Bolívar, 130001

What's nearby

  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    5 min walk - 0.3 miles
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    9 min walk - 0.5 miles
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    14 min walk - 0.8 miles
  • Plaza de la Trinidad
    5 min walk - 0.3 miles
  • San Felipe de Barajas Castle
    14 min walk - 0.8 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    16 min drive

Restaurants

  • Di Silvio Trattoria
    3 min walk
  • Colombitalia
    5 min walk
  • Café Morena
    5 min walk
  • Libertario Coffee Co. & Roasters
    5 min walk
  • Cervecería Cartagena Bar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges COP 5 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Hot tub fee: COP 20000 per day
  • Credit card charges are subject to a surcharge of COP 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Caps Hoteles pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Caps Hoteles?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caps Hoteles?

Check-out is at 11:00 AM.

Where is Caps Hoteles located?

Located in Cartagena Walled City, this capsule hotel is within a 5-minute walk of Santisima Trinidad Church and Cartagena de Indias Convention Center. Clock Tower and Walls of Cartagena are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Caps Hoteles Reviews

6.2

5.2

Cleanliness

4.0

Amenities

7.0

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified review

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for 2 nights and it was okay. Cons: Very hot in the pods, only 1 toilet which has no lock, showers barely had water (only cold), stairs to top pod were tiny and ours was broken, no lockers so we had to keep our luggage in our pod, spa advertised in pictures had no water. Pros: Good location and nice staff
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Juan Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mal, ojala mejoren

Ojala mejoren porque el concepto es bacano. No hay sabana, por la noche hizo calor y en la madrugada frio, mucho ruido de un motor de un jacuzzi que hay en el lobby. no está en buen estado, puede estar mucho mejor. baños en mal estado. El servicio muy regular, en la entrada la persona que me recibió no estaba pendiente, ni sabia que yo ya habia pagado y me iba a cobrar nuevamente, despues en la salida no habia nadie en recepcion, tuve que dejar el candado e irme sin poder decirle a nadie que me iba
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Natascha

Disliked: Cleanliness
Hatte die Suite mit Badewanne gebucht. Freute mich nach fast 2 Wochen im Jungel und kalter Dusche auf ein warmes Bad und "einweichen". Leider musste ich die Wanne erst von gefühlt monatealtem Schmutz befreien und dann gabs nur kaltes Wasser😟. Mein Bad habe ich mir anders vorgestellt.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Massiel

Liked: Staff & service
Está cerca de Getsemaní y la ciudad amurallada
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Eric

Liked: Staff & service

Recomendado!

El personal es súper bueno y amable! Recomendados al 100%
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Andres J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

daniel

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Verified review

2/10 Terrible

hoberney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

es pésimo el hotel no hay agua potable

Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Claudio

Stayed 6 nights in Dec 2023
Verified review

4/10 Poor

Sandy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023