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Hotel do Canal

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Photo gallery for Hotel do Canal

An outdoor dining area with tables and chairs, umbrellas, and a modern building facade at dusk. - Hotel do Canal (Horta)
A spacious lounge area with a large window view of a marina, furnished with red sofas and armchairs, and a central coffee table. - Hotel do Canal (Horta)
A hotel with a modern facade, outdoor seating, and a landscaped courtyard. - Hotel do Canal (Horta)
A spacious balcony with wooden flooring and large windows offering views of a marina and boats. - Hotel do Canal (Horta)
A restaurant with round tables set for dining, large windows offering a view of the sea and boats. - Hotel do Canal (Horta)
Luxury
4.0 star property
8.8

Excellent

Luxury upscale hotel by the ocean

At Hotel do Canal, you can look forward to a marina, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant, Clipper Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a lamp, two chairs, a small table, and a window with a view of greenery.

Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Pico View)

A hotel room with two beds, a desk with a TV, a chair, and a view of the city.

Double or Twin Room (Pico View)

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Plus Double or Twin Room

A hotel room with two beds, a desk with a TV, and a view of the outside.

Classic Plus Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

DOUBLE CLASSIC

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

About the neighborhood

Located in Horta, Hotel do Canal is in the city center and on the waterfront. Horta Historic Center and Fort of Santa Cruz are local landmarks, and some of the area's activities can be experienced at Horta Harbour and Adega do Vulcão. Snorkeling and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Visit our Horta travel guide
Map
Largo Dr. Manuel de Arriaga, Faial - Azores, Horta, 9900-026

What's nearby

  • Horta Harbour
    1 min walk - 0.0 miles
  • Horta Historic Center
    1 min walk - 0.0 miles
  • Peter's Scrimshaw Museum
    2 min walk - 0.1 miles
  • Porto Pim Beach
    3 min walk - 0.2 miles
  • Fort of Santa Cruz
    5 min walk - 0.3 miles

Getting around

  • Horta (HOR)
    14 min drive

Restaurants

  • Peter Café Sport
    1 min walk
  • Doce Delícia
    18 min walk
  • Canto Da Doca
    1 min walk
  • Ah! Boca Santa
    16 min walk
  • Restaurante Atlético
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22.50 for adults and EUR 11.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clipper Bar
  • Clipper Restaurant

Things to do

  • Billiards/pool table
  • Health club
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,530 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • On the bay
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 38.0 per night

Cribs (infant beds) are available for EUR 19.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Crib (infant bed) fee: EUR 19.0 per night
  • Rollaway bed fee: EUR 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel do Canal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel do Canal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel do Canal?

Check-out is at noon.

Where is Hotel do Canal located?

Located in the heart of Horta, this luxury hotel is steps from Horta Historic Center, Peter's Scrimshaw Museum, and Horta Harbour. Porto Pim Beach and Fort of Santa Cruz are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel do Canal Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 162 out of 299 reviews
Rating 8 - Good. 92 out of 299 reviews
Rating 6 - Okay. 31 out of 299 reviews
Rating 4 - Poor. 8 out of 299 reviews
Rating 2 - Terrible. 6 out of 299 reviews

Reviews

Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities
Comfortable room. Great location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Lauretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Helpful friendly staff. Comfortable beds. Delicious breakfast provided. I would definitely recommend.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a stunning view of Pico.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an exceptionally warm welcome, with helpful staff at the reception and unexpected gift items in the room. Free parking in the basement garage was easy to access, and we were allowed to leave our car for the day after our checkout. Location was as central as it can get, with beautiful views of the Horta harbor.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has originality and is in a great location. Staff was knowledgeable and friendly. Rooms are old with carpet that needs a good cleaning or rip out, its gross, so are the nasty and old curtains with stains on them. They could really use some updating. Beds were comfortable. Bathrooms need tubs ripped out and updated. Only thing that made the bathroom great was the water pressure was amazing. The breakfast was good and had a variety of food. Great bar and staff that were accommodating. Fabulous outdoor area and seating in the front of the hotel to enjoy the beautiful view.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Had a half bottle of wine and cake waiting on arrival, then had a whole bottle delivered on ice during our first full day!. Great location. Everything clean and tidy.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff was friendly and helpful
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was great. Tv too hard to get English subtitles! Staff very friendly and helpful. Room was clean and comfortable!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make it amazing and it’s easy walk to scuba diving and fishing boats
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Lorne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendky and helpful staff. Very clean. Bed was comfortable with very nuce linen and towels. Included breakfast was also very good. Parking is provided free and there are many parking spots nearby. We'll be staying here again upon our return to Faial
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at this property. I like the convenience of being so close to diveazores.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, within walking distance to many attractions, shopping and restaurants. The hotel was clean, but could use some updating. Staff was very friendly and helpful.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the city centre. Excelent breakfast!
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Jesika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel do Canal is our favorite hotel in Faial. The staff are warm and friendly. The accommodations are nice and spacious. It is pretty handicap accessible and offers onsite gym, tours, multi-lingual staff, and delightful restaurant! We had dinner to which no detail had been overlooked and a great wine list was available. We also always enjoy a delightful breakfast with local offerings and general European cuisine. We already look forward to our return!
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Janelle

Liked: Staff & service
Comfortable room. Wish we had a double bed instead of two twin beds. Being off season, wished we were offered an upgrade. Sofa in room quite out dated and not suitable for sitting. Spa area is awkward…a pool in the centre of a room with no working jets. None of the saunas were open. Nice public seating areas with spectacular view of Pico! Pool table and small library offered great place to wait out the rain and have a little relaxing time. Surprised to be billed for drinking the water left in the room! Desk staff were polite and extremely helpful. A good stay.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and it’s located in an amazing location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2026
Verified review

8/10 Good

Louis-Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style hotel, but clean, comfortable beds, shower in bathtub. Good and varied breakfast, underground parking, easy access and well located in town and to visit the island
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Marilyne

Liked: Cleanliness, staff & service
Friendly Staff, well located, but need a refresh.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Reut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, nice breakfast and a quiet location. Overall highly recommend!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Decio

Liked: Cleanliness, amenities, property conditions & facilities
Good staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marie

Liked: Amenities
I Will be back at this to hôtel Good service
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was friendly and extremely helpful.
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

alice L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Horta, super friendly and helpful staff, onsite restaurant and great gym.
Stayed 1 night in Mar 2023