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Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Balcony
Balcony
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Guest reviews

3.9 out of 5 Good
1,282 reviews
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationWaikiki Beach2 min walk
Popular LocationInternational Market Place3 min walk
Popular LocationRoyal Hawaiian Center6 min walk
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)18 min drive

Book online or call:

1-800-675-4318

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About this area

Honolulu

Located near the beach, Sheraton Princess Kaiulani is in Waikiki neighborhood and is connected to a shopping center. Iolani Palace and Aloha Tower are notable landmarks, and the area's natural beauty can be seen at Waikiki Beach and Ala Moana Beach Park. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Waikiki Beach - 2 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Waikiki Beach Walk - 8 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • AirportDaniel K. Inouye Intl. Airport (HNL) - 18 min drive

Restaurants

  • Pikake Terrace – Poolside restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily.
  • Splash Bar and Bento – Poolside bar offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Te Moana Nui Show – Serves dinner on select days.

About this property

Sheraton Princess Kaiulani

2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 1000 rooms boast deep soaking tubs and offer WiFi and balconies. Refrigerators and room service are standard, as are TVs with cable channels.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 35.00 per day
  • Electric car charging station
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 31.00 for adults and USD 31.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference space (14451 square feet)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Renovations and closures

This property is closed from March 24 2020 to September 8 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 37.93 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Nearby fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31.00 for adults and USD 31.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Self parking fee: USD 35.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day
  • In-room safe fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
3.9
Good
5 - Excellent
429
4 - Good
493
3 - Okay
200
2 - Poor
99
1 - Terrible
61

3.9/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay all around! Staff was super nice!
Stayed 4 nights in Oct 2020

4/5 Good

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone makes you feel welcomed, keep up the good work.
Stayed 8 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Features included under resort fee were well worth it. We had portable router to use. Our house keeper was helpful and professional. Excellent location. Room decor was dated but clean.
Stayed 7 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to beach, restaurants and lots of shopping. Beautiful spot to stay at! Very nice pool area with bar right there.
Stayed 14 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location close to the beach and restaurants.
Stayed 4 nights in Mar 2020