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Overview of Sheraton Princess Kaiulani

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Featured Image
Outdoor pool, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Balcony
Balcony
View from Room

Sheraton Princess Kaiulani

3.5 out of 5

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationWaikiki Beach2 min walk
    Popular LocationRoyal Hawaiian Center6 min walk
    Popular LocationHonolulu Zoo12 min walk
    AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)19 min drive

Choose dates to view prices

About this area

Honolulu

Located near the beach, Sheraton Princess Kaiulani is in Waikiki neighborhood and is connected to a shopping center. Iolani Palace and Aloha Tower are notable landmarks, and the area's natural beauty can be seen at Waikiki Beach and Ala Moana Beach Park. Check out an event or a game at Aloha Stadium, and consider making time for Honolulu Zoo, a top attraction not to be missed. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Waikiki Beach - 2 min walk
  • Duke Kahanamoku Statue - 3 min walk
  • International Market Place - 3 min walk
  • Royal Hawaiian Center - 6 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 19 min drive

Restaurants

  • Pikake Terrace – Poolside restaurant with a bar offering Italian cuisine. Serves breakfast and dinner daily.
  • Splash Bar and Bento – Poolside bar offering American cuisine. Serves lunch and dinner daily, happy hour available.
  • Te Moana Nui Show – Serves dinner on select days.

About this property

Sheraton Princess Kaiulani

Adventure hotel connected to a shopping center in Waikiki, walk to Waikiki Beach
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite. All 1000 rooms boast deep soaking tubs and offer WiFi and balconies. Refrigerators and room service are standard, as are TVs with cable channels.
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 31.00 for adults and USD 31.00 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Italian
  • Japanese
  • Korean

Business services

  • 24-hour business center
  • Conference space (14451 square feet)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 37.93 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 31.00 for adults and USD 31.00 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Self parking fee: USD 35.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day
  • In-room safe fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 386 out of 1090 reviews
5 - Excellent 35%
Rating 4 - Good. 411 out of 1090 reviews
4 - Good 38%
Rating 3 - Okay. 157 out of 1090 reviews
3 - Okay 14%
Rating 2 - Poor. 81 out of 1090 reviews
2 - Poor 7%
Rating 1 - Terrible. 55 out of 1090 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Being located in the middle of Waikiki was convenient, but it also made for very loud evenings between the action on the street & the bar bands. If wasn’t enough to keep you awake though. It didn’t seem to have enough elevators. W/ Covid capacities, you sometimes waited 10 minutes to fit into an elevator! Those would be my only negatives. We would definitely stay here again. The big TV’s were a plus, the room stayed cool, we slept good, and the shower was warm & had good pressure! That’s all I need!
Stayed 6 nights in May 2021

4/5 Good

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The pool area was way too small-the rooms are hotel rooms: showers could be designed for someone taller then 4’11” and it’s out of the hands of staff but daily when on our balancing all you could smell was pot-disgusting. Check out is at 11 yet by 10 our cards were deactivated and the ac turned off forcing us to check out an hour early to then have to wait longer for our shuttle to airport. Great central location for things non the leas.
Stayed 5 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location and friendly staff.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and my room was just perfect.
Stayed 4 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location and lanai were great
Stayed 5 nights in Apr 2021